Great experience with humm. The loan setup process was quick, easy, and stress-free. The application was straightforward, communication was clear, and everything went smoothly from start to finish. I... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I was trying to track my humm application, and I chatted with Thales L and got it sorted within minutes. They were very patient and helped me with my document submission. It was a really nice experien... Toon meer
Bedrijf heeft geantwoord
I had a great experience applying for an online loan with Humm. The entire process was simple, straightforward, and easy to follow. From the application to the approval, everything was quick and has... Toon meer
Bedrijf heeft geantwoord
I had a fantastic experience using the live web chat today. I was looking to get an appeal and manual review on a recent application to adjust my spending limit to a lower amount. I got through to Co... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At humm, we do Buy Now Pay Later a little differently. Instead of just focusing on the little joys in life, we want to allow our customers to fund whatever they need, both big and little.
Contactgegevens
121 Harrington Street, 2000, Sydney, Australië
- shophumm.com
4,7
Uitstekend
2K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 85% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Customer support is excellent
Customer support is excellent!
Conner J take all our questions.
Really recommend it!
24 juli 2026
Review zonder uitnodiging
Conner j was very helpful thank you!
Conner j was very helpful thank you!
24 juli 2026
Review zonder uitnodiging
Great experience with humm
Great experience with humm. The loan setup process was quick, easy, and stress-free. The application was straightforward, communication was clear, and everything went smoothly from start to finish. I would happily recommend humm to others. Thank you for the excellent service.
21 juli 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi Gafar,
Thank you for taking the time to leave such a wonderful review!
It’s always a pleasure to hear when our customers enjoy their experience. Your positive words mean a lot to our team, who works hard to provide the best possible service.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Speed and satisfaction
Connor J was very quick to help me and I was only 1 minute chatting with him. Thank you!
23 juli 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi Alan,
Thank you so much for the fantastic review!
We are thrilled to hear that Conner took such great care of you. We pride ourselves on our service, and it's wonderful to know their hard work made a difference.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Superb customer service
Quick, friendly and thorough customer support from Conner J!
22 juli 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi Martin,
Thank you so much for the fantastic review.
We are thrilled to hear that Conner took such great care of you.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
IT was very quik and easy to use and no…
IT was very quik and easy to use and no fuss
18 juli 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi John,
Many thanks for your lovely review.
We’re so glad to hear that you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Extremely Disappointed – Major Time Waster
Sarah Niebergall, Territory Manager at Humm Financial, reached out to me proactively offering their services. She initiated the conversation, which naturally took up my valuable time as I listened to her pitch and responded with the details she requested.
Unfortunately, after investing that time and showing genuine interest, Sarah completely disappeared and left me hanging. There was zero follow-up, no updates, and no communication whatsoever after her initial outreach.
This experience felt highly unprofessional and disrespectful of my time. If Humm Financial’s team is going to cold-contact potential customers, they should at least have the basic courtesy to follow through or provide a clear response.
I would strongly advise others to be cautious when dealing with Sarah or similar representatives from Humm Financial. Great promises, poor execution.
EDIT: They did not cold contact me; I just noticed they contacted me 3 months AFTER my form submission, which made me feel like a cold contact since I completely forgot about it. Thanks for correcting, you just made it worse.
20 juli 2026
Review zonder uitnodiging
Antwoord van humm Classic
Thank you for your feedback. We'd like to clarify a few points regarding your experience.
First, we did not cold-contact you. You submitted an inquiry expressing interest in our services, and our Territory Manager reached out in response to your request.
As part of our onboarding process, we conduct due diligence on every prospective merchant to ensure they meet our underwriting and compliance requirements. This review is a standard part of our process and is intended to protect both our customers and our business. Unfortunately, not every inquiry proceeds beyond this stage.
We understand that better communication during this process would have improved your experience, and we appreciate that feedback. We will use it to reinforce the importance of keeping prospective merchants informed throughout the review process.
We wish you all the best and appreciate you taking the time to share your perspective.
Was great experience with humm,
Was great experience with humm,
18 juli 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi G. Amandio,
Many thanks for your lovely feedback.
We’re delighted to hear that our service met your expectations.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Its very convenient in that i can pay…
Its very convenient in that i can pay the money smoothly without straining
17 juli 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi Vera,
Many thanks for your lovely review.
We’re so glad to hear that you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Always a pleasure dealing with HUMM
Always a pleasure dealing with HUMM, and on this occassion Thales L. was super helpful, thank you!
20 juli 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi Bryan,
Thank you so much for the fantastic review.
We are thrilled to hear that Conner took such great care of you. We pride ourselves on our service, and it's wonderful to know their hard work made a difference.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
I was trying to track my humm…
I was trying to track my humm application, and I chatted with Thales L and got it sorted within minutes. They were very patient and helped me with my document submission. It was a really nice experience. This was my first time with humm and they explained everything very well.
20 juli 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi Fabiya,
Thank you for taking the time to leave such a thoughtful review. We’re delighted to hear that Thales provided you with outstanding service.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
I had a great experience applying for a loan application for an android phone…
I had a great experience applying for an online loan with Humm. The entire process was simple, straightforward, and easy to follow. From the application to the approval, everything was quick and hassle-free.
I really appreciate how fast my application was processed and approved. The service was efficient, user-friendly, and made the whole experience stress-free. If you're looking for a smooth and convenient financing option, I can honestly say I was very satisfied with the excellent customer service I received. Thank you, Humm, for making the process so easy!
15 juli 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi Apple,
Many thanks for your stellar review!
We are delighted to see you have found the whole experience with humm seamless.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
It was very straightforward
It was very straightforward, as Soundstore staff did the paperwork. Excellent
16 juli 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi Carmel,
Many thanks for your lovely review.
We are so happy to hear the service provided was seamless.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Helpful and easy to deal with when…
Helpful and easy to deal with when applying
15 juli 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi John,
Many thanks for your 5-star review!
We are delighted to hear you have found our service to be helpful and straightforward.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
The process was very easy to do and…
The process was very easy to do and quick response
14 juli 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi Morris,
Many thanks for your kind words.
We are glad to know you were provided with a quick and efficient service.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Very quick reply
15 juli 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi there,
Many thanks for your feedback.
We are glad to know you were provided with a quick and efficient service.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Easy and fast!
15 juli 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi Ximena,
Many thanks for your kind words.
We are delighted to receive such compliments.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
From the start to finish very…
From the start to finish very professional easy to apply and upload documents ordered items from Harvey Norman and they kept me updated throughout transaction all completed within a week from applying to humm to receiving goods I'm highly impressed would recommend 100% many thanks to all .
18 juli 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi Edward,
Thank you for taking the time to leave such a wonderful review! It’s always a pleasure to hear when our customers enjoy their experience. Your positive words mean a lot to our team, who works hard to provide the best possible service.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
I had a great experience with Humm
I had a great experience with Humm. Applying for and using the store credit was very simple.
14 juli 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi Rogerio,
Many thanks for your lovely review.
We’re so glad to hear that you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
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