I was trying to track my humm application, and I chatted with Thales L and got it sorted within minutes. They were very patient and helped me with my document submission. It was a really nice experien... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I had a great experience applying for an online loan with Humm. The entire process was simple, straightforward, and easy to follow. From the application to the approval, everything was quick and has... Toon meer
Bedrijf heeft geantwoord
I had a fantastic experience using the live web chat today. I was looking to get an appeal and manual review on a recent application to adjust my spending limit to a lower amount. I got through to Co... Toon meer
Bedrijf heeft geantwoord
Thank you shop Humm So far so great !!! I'm a new customer and had a lovely experience chatting online with Thales L, Excellent staff member !!! Thank you for all your help
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At humm, we do Buy Now Pay Later a little differently. Instead of just focusing on the little joys in life, we want to allow our customers to fund whatever they need, both big and little.
Contactgegevens
121 Harrington Street, 2000, Sydney, Australië
- shophumm.com
4,7
Uitstekend
2K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 82% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Easy to apply ans efficient
13 juni 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi Ailish,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
It was fantastic and very easy and…
It was fantastic and very easy and transparent
20 juni 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi Imad,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
So easy to do and such a help with the…
So easy to do and such a help with the cost of living these days,highly recommend to use this service
19 juni 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi Conall,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
So easy to use and fast reply great…
So easy to use and fast reply great service will use again
21 juni 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi Michelle,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Small loan
Good experience approved quickly just a bit long filling out the forms but other then that all good .
15 juni 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi Darren,
Many thanks for taking the time to leave us a review.
We take our customers' feedback very seriously and will pass your comments to our management.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Quick approval.Fast service
Quick approval.Fast service. Very convenient. Love it..
21 juni 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi Angel,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Acceptance virtually zero for customers
Signed up for Humm as a premium aesthetics clinic in London to provide what seems like a great spread of 0% options for finance. The acceptance rate over a year is 1 out of 10 so far (I rarely even try any more), even with people who appear to have excellent jobs and were ultimately fine paying all in one go. I tried myself for a small 1k loan over 12 months which was negligible payment and was declined. This also leaves a hard check on credit file which is for nothing it seems. I don't know if they weight applications differently for the products and industry but the service is essentially useless. Very confusing interface and little support or guidance.
24 juni 2026
Review zonder uitnodiging
I had a fantastic experience using the…
I had a fantastic experience using the live web chat today. I was looking to get an appeal and manual review on a recent application to adjust my spending limit to a lower amount. I got through to Conner J, and he was incredibly helpful. As soon as I explained the situation, he looked into my file and immediately escalated my query to the credit team as a priority, promising a turnaround via email within the hour. Really brilliant, efficient customer service. Thanks, Conner!
24 juni 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi Mr. Laurenzo,
Thank you for the wonderful 5-star rating.
We strive to provide excellent service, and it's delightful to know that Conner delivered that for you. We truly appreciate your support and look forward to welcoming you back.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Great experience and stuff
Great experience and stuff, especially Conner J
24 juni 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi George,
Thank you so much for taking the time to share your experience.
We are incredibly lucky to have Conner on our team, and we're so glad they went above and beyond for you. We'll definitely be sharing this shoutout with the team.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
I had a great experience with humm
I had a great experience with humm. Everything from start to the end went nice and smooth. Very quick replay and positive answer within a minutes.
Definitely will use it again.
19 juni 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi Robert,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Conner J very quick with replying
Conner J very quick with replying. Good service
22 juni 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi Justin,
Thank you so much for the fantastic review!
We are thrilled to hear that Conner took such great care of you. We pride ourselves on our service, and it's wonderful to know their hard work made a difference.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Connor J was really helpful and super…
Connor J was really helpful and super quick to respond. He answered all my questions in minutes and made everything easy to understand. Really appreciate the great support.
22 juni 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi Claudia,
Thank you so much for taking the time to share your experience.
We are incredibly lucky to have Conner on our team, and we're so glad they went above and beyond for you. We'll definitely be sharing this shoutout with the team.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
I love their service and management and…
I love their service and management and the trust . Thanks alot
20 juni 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi Vaibhav,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Easy to get approved,quick service.
Easy to get approved,quick service.
21 juni 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi Grzegorz,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
It was easy to do and easy to…
It was easy to do and easy to understand. Good interaction
17 juni 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi Anna,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Great company to work with
Great company to work with, fast and efficient service
18 juni 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi Lee,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
This was my first time shopping with…
This was my first time shopping with Humm. I was very surprised because I received an "acceptance" almost immediately and since then I have purchased the product I wanted. It was fast, smooth and I can only recommend Humm!
16 juni 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi Jozsefne,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Connor J was very efficient and quick…
Connor J was very efficient and quick to respond
18 juni 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi Rachel,
Thank you so much for taking the time to share your experience.
We are incredibly lucky to have Conner on our team, and we're so glad they went above and beyond for you. We'll definitely be sharing this shoutout with the team.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
SERVICE WAS EXCELLENT
SERVICE WAS EXCELLENT, SPEEDY RESPONSE. WELL RECOMMENDED CONNER J. BRILLIANT CUSTOMER SERVICE.
17 juni 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi Jo,
Thank you so much for the fantastic review!
We are thrilled to hear that Conner took such great care of you. We pride ourselves on our service, and it's wonderful to know their hard work made a difference.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Conner J was very helpful and…
Conner J was very helpful and efficient, it was a pleasure to deal with HUmm
17 juni 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi Karina,
Thank you for the wonderful 5-star rating.
We strive to provide excellent service, and it's delightful to know that Conner delivered that for you. We truly appreciate your support and look forward to welcoming you back.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
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