I was trying to track my humm application, and I chatted with Thales L and got it sorted within minutes. They were very patient and helped me with my document submission. It was a really nice experien... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I had a great experience applying for an online loan with Humm. The entire process was simple, straightforward, and easy to follow. From the application to the approval, everything was quick and has... Toon meer
Bedrijf heeft geantwoord
I had a fantastic experience using the live web chat today. I was looking to get an appeal and manual review on a recent application to adjust my spending limit to a lower amount. I got through to Co... Toon meer
Bedrijf heeft geantwoord
Thank you shop Humm So far so great !!! I'm a new customer and had a lovely experience chatting online with Thales L, Excellent staff member !!! Thank you for all your help
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At humm, we do Buy Now Pay Later a little differently. Instead of just focusing on the little joys in life, we want to allow our customers to fund whatever they need, both big and little.
Contactgegevens
121 Harrington Street, 2000, Sydney, Australië
- shophumm.com
4,7
Uitstekend
2K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 82% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Easy to use application on the humm…
Easy to use application on the humm app',didn't take long after their checks to get accepted.👍
8 mei 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi Mark,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Antwoord van humm Classic
Hi Michelle,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Antwoord van humm Classic
Hi Antoinette,
Thank you so much for leaving us a 5-star rating! We truly appreciate your support.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Thales was very patient and most…
Thales was very patient and most helpful. He managed to sort out my issue there and then. Top marks!
15 mei 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi Niall,
Thank you for your amazing review!
We’ll be sure to share your kind words with Thales - it’s feedback like yours that keeps our team motivated. We truly appreciate your support.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Humm Customer Service is Very Quick and…
Humm Customer Service is Very Quick and Easy to Use, Spoke with Thales today and they were able to answer my question Super quick
15 mei 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi Conor,
Thank you for taking the time to leave such a thoughtful review. We’re delighted to hear that Thales provided you with outstanding service. Thales consistently goes above and beyond to ensure our customers have a positive experience, and your feedback is a great affirmation of their hard work.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Fast customer service
Fast customer service. Thales was polite and very responsive to my queries
15 mei 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi Bianca,
Thanks for taking the time to leave your positive review.
Great to hear the feedback on how you found our customer service and in particular how Thales was able to assist.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Thales was so helpful i would…
Thales was so helpful i would recommend your company thankyou
15 mei 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi Andrew,
Many thanks for your lovely review!
Thales will be delighted to know his efforts made your experience special.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
I found Humm to be very efficient and…
I found Humm to be very efficient and helpful in my dealings with the them.
11 mei 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi C,
Many thanks for taking the time to leave us a review.
We’re so happy to hear that you had a great experience with our service.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
High quality
High quality, fast and efficient shopping, and thanks to agreements with many brands, you can get whatever you want.
10 mei 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi Mehmet,
Many thanks for your lovely review.
We’re absolutely thrilled to hear that you were impressed with our efficient and high-quality service. Our team works hard to ensure every customer has an exceptional experience.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Antwoord van humm Classic
Hi Chimeddori,
Many thanks for your lovely review.
We appreciate you recognize our efficiency!
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Great customer service!
Connor, a customer service representative was super helpful when I had a query about a manual payment on my account. He was very detailed and professional and just gave overall exceptional service. I love HUMM and the service is really quick, smooth and efficient.
Thanks to Connor and team...Thanks HUMM!
12 mei 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi Juliana
Thanks for taking the time to leave your positive review.
Great to hear the feedback on how you found our customer service and in particular how Conner was able to assist.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Antwoord van humm Classic
Hi Bijo,
Many thanks for your compliments!
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Antwoord van humm Classic
Hi Marcin,
Many thanks for your compliments!
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
I had a query which I asked and got a…
I had a query which I asked and got a very prompt reply and also seemed like the customer service advisor wanted to go out of his way to help me. I would highly recommend the online help chat if you have any queries whatsoever big shout out to CJ very professional fella
11 mei 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi Conor,
We appreciate you taking the time to leave your positive review.
Great to hear the feedback on how you found our customer service and in particular how Conner was able to assist.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Very recommended
Very recommended, very helpful, Easily accessible and practical advice.well done,
very appreciated. Thanks a mil to approve the purchase for educational purposes.
1 mei 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi Vishal,
Many thanks for taking the time to leave us such a lovely review.
We are flattered and humbled to receive such compliments.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Antwoord van humm Classic
Hi Ayvan,
Many thanks for your compliments!
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
First time I used humm Classic for… Furniture
First time I used humm Classic for Finance and very happy with service and fast response, Very happy thanks humm
4 mei 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi Shahad,
Many thanks for your lovely review.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactuk@shophumm.com.
Kind regards,
Humm team
Using Humm is very straightforward
Using Humm is very straightforward the application process is simple, and the approval decision comes through quickly, which is really convenient. However, the interest and fees feel quite high for the amount borrowed, so it ends up costing more than expected. It works well for fast access to credit, but the overall cost is something to keep in mind.
10 maart 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi Marcos
Thanks for taking the time to leave us a review.
Good to hear you found the process worked well for you.
We note your feedback on the pricing
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactuk@shophumm.com.
Kind regards,
Humm team
HUMM gave me a flexible payments for my…
HUMM gave me a flexible payments for my hoover. They were the only company who gave it to me as I work part-time, but have a good credit rating etc. It was a easy application and within a short time I was approved. My online account is easy to use and I can repay early with no charges. I am really happy. Thank you!
4 mei 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi Annabelle,
Many thanks for taking the time to leave us such a great and detailed review.
We are sincerely flattered to receive such compliments.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Antwoord van humm Classic
Hi JD,
Many thanks for your great feedback.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
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