Shopogolic Reviews 

My parcel arrived in just four days from Italy to Greece via DHL.
Thank you

Très bonne expérience avec eux, j'ai eu un peu peur au départ au vus des autres commentaires mais j'ai voulu tester pour des articles automobiles impossible à trouver en France.
Livraison à leur entrepôt en Pologne en utilisant leur adresse comme demandé, puis réemballage et réexpédition depuis leur locaux via Fedex, cela prend un peu de temps et a un coût (environ 35€ pour ma part) mais c'est super efficace et intéressant.
Leur conditions sont certes assez nombreuses et en anglais, mais si vous lisez bien et les respecter correctement, tout se passera bien.
Bref très bon service de réexpédition pour des pays particulier. A valider dans d'autre entrepôt, mais celui en Pologne est nickel, rien a redire !

Item arrived at end of November and never left the Sofia warehouse.

Each step required extra communication with support.

Самая наихудшая логистика, с которой бы я встречалась. Нужны контакты других логистик, напишите мне. Поделюсь с логистиками из Европы, США, Италии. Но не работайте с шопоголик. Ужасный сервис, долгая доставка. Коробку не могу получить с сентября месяца.

What a waste of time and money. Never received both of my shipments from Poland.
First shipment returned due to customs, my fault since it was considered "food" but they’re a parcel forwarding company, why didn’t they catch it? And now I have no idea where it is now, except it was returned to their Denmark warehouse. I haven't been able to return or reship. The whole process have been nothing but a nightmare, tedious, inefficient and incompetent.
2nd shipment, they sent me tracking, only weeks later to find out they made a mistake with weight and it's being returned again...and again, no idea where it is now. Incompetent warehouse that can’t seem to get it right.
DO NOT USE THIS COMPANY! THEY DO NOT FORWARD ANYTHING BUT TO LOSE AKA KEEP YOUR SHIPMENTS.

Superfine service. Fast, reliable and good value.

The parcel orders are taking an extremely long time to process and the support team is very slow to respond regarding ay issue at hand or receive a feedback

It only takes 1 bad experience. After having 3 successful parcels delivered I have an issue with my current package in Italy, the tracking shows it was delivered to your new Milan location 28/11/24. Nothing has been updated on my account. I have contacted via email (the only contact method you offer) and have not had a response at all for over 72 hours. Just being left in the dark. So so so frustrating and I hold little hope into receiving my package.

Второй заказ. Хорошая упаковка, достаточно быстро получил. Спасибо!

Not to be recommended! The last parcels were only dispatched after more than a month. I had to write to support every day for this. In addition, the parcels created are not packed as paid for. Orders are skipped in order to block shipping costs.

Money was stolen.
In October, I tried to purchase an item through shopogolic.net and transferred money to them to buy a phone. For a week, there was no information about the status of the order. After a week, I contacted support, and they told me that the order would be canceled and the money would be refunded to my account balance. After that, on October 25, I requested a refund to my card. Since then, I’ve tried several times to inquire through support about when I would receive the refund. Eventually, after all the deadlines had passed, they stopped responding to my questions.
Upd: money was refunded after publication of this review on the next day thanks to Trustpilot.

Very good, worked ass expected.

Ужасный сервис, заказала отправить посылку из Польши в Венгрию, сказали что отправили посылку в итоге ни один трек номер, который они предоставили не верный, где посылка не известно, в начале постоянное вранье , что посылка уже в пути, сейчас никто вообще не отвечает, не рекомендую, если не хотите потерять свое время , нервы и деньги! Подожду еще неделю и напишу заявление в полицию ЕС на вас за мошенничество!
Terrible service, I ordered a parcel to be sent from Poland to Hungary, they said that they sent the parcel, but in the end, none of the tracking numbers they provided were correct, no one knows where the parcel is, at the beginning there was a constant lie that the parcel was already on its way, now no one is answering at all, I do not recommend it if you do not want to lose your time, nerves and money! I will wait another week and write a statement to the EU police against you for fraud

The service and platform is really powerful ans straightforward. Unfortunately, I do not have informations regarding my parcel, while I sent an email once week ago.
It seems that my parcel is blocked in Poland.

just straight up horrible. so unorganized and impossible to get in touch with. save yourself the headache and use literally any other parcel forwarding service.

Работаю с Шопоголик более двух лет. Все замечательно, претензий к работе нет. Девочки из службы поддержки всегда помогут, всегда на связи. Выражаю отдельную благодарность работникам упаковки на складах в Германии и Англии, вы лучшие ,жму руку! Спасибо Шопоголик, желаю вам дальнейшего развития!

Fast and quick processing.

WOUNDERFULL SERVICE AND COSTOMURE SERVICE I GOT MY PACKAGE IN 2 DAYS FROM FRANE TO ISRAEL.NOW I WAIT FRO MORE 2 PACKAGES.THE WEB OLSO REFLEX ALL THE INFORMATION ANF THE PACKAGE PROCESS NOT LIKW OTHER FORWARDES COMPANY I HAVE EXPERIANCE WITH.
SHOPOGOLIC IS THE BEST!!

I have been using their services for over a year, received more than 200 orders and forwarded over 80 parcels, and now they suddenly ask for documents that is very personal (like bank statement and invoices, and even after providing them they have not shipped out my parcels. parcels were sitting there for over 3 weeks and products may expire or perish. I wrote so many emails and nothing happened.

I will get my 2 remaining parcels and will never look back. Terrible service and very disrespectful. DO NOT USE THIS SERVICE ever