ShopThing Reviews 

Obsessed- so convenient and always the best deals! Super friendly!

First things first I got an email from the company that I violated their policy and gave my information to a buyer to take our business off site. I have never sold a thing on this website and when I asked for proof there was none and the representative was not responsive at all. Second, their items are reasonably priced, customer service is ok but it takes weeks to ship your items if you won’t find out after weeks that your purchase is cancelled. It has happened to me quite a bit. On her last mystery box event Maggie promised to ship items in two weeks. It is August 20th and we still have nothing. Overall the idea was great execution not so much.

I love this app! I have purchased many things from here and have had an overall good experience. The only issue I have come across was once when I purchased a bag and was told weeks later that they no longer had the item available. I was disappointed that it took so long to find out, and that it seemed a bit unorganized. But my card was refunded and that has only happened once!

I've been using shopthing for a few years now and overall have had good experience while buying with them. Real designer items at good prices. I only came across an issue one time with a specific seller who was new to the platform but ShopThing solved the issue and refunded me quickly.

Purse came via regular mail and shoved into a small mailbox. Did not come to my front door as I would have expected. Packaging was simply a large envelope so the purse was squished into a small space and misshapen as a result.
Not impressed.

I love the items you are selling. The sellers offer a lot of information about the product. Top Quality!

Great service and support! They did their best to solve my issue and I’m satisfied with the outcome.

The process is easy and have had no issues with the actual orders so far except for the time it takes for the shopper to confirm the item. If it’s showing as available on the site at the time the order was placed I don’t understand why it should take that long to confirm.

My son absolutely love the Gucci slides I got for him! The app is so easy to use and they were delivered less than a week later!

I enjoy using ShopThing app, I'm able to find deals that would normally taking hours of hunting. I've found some really great items. My complaint would be that most items can't be returned, and finding out the item doesn't fit after that long shipping wait is a bummer.

Best shoes deals! I’ve been buying my shoes here. I ordered a lot of louboutin shoes and i have more coming! I can’t wait!!!

I would give it a minus there was an option. Their customer service is terrible, they have poor communication and there is no way that you can actually track your order. It’s been more than 2 months now and I haven’t received my package yet.. I have sent many emails to them and all I get is to show patience and wait for my package. This is unacceptable behaviour.

Shipping takes too long considering that I'm paying $25 for it.

It is the best online market place for second hand products. Amazing service and authentic products. I love how it is a mix of both used and new products and the variety that is available. Great customer service team that always responds quickly.

Delivery was untime, experience was good!

I would like to see multiple items being able to be charged at once instead of one at a time. If you guys could partner with Klarn or Afterpy that would be super amazing as well.

I really enjoy shopping at ShopThing and am glad I have discovered it. I wish there was more discounts provided during live events. Overall, it is a great brand to buy luxury products.

They have great deals. I’ll recommend 💯

Love the wide range of merch. Love pricing. Hate hate how long it takes to come in.

I have been generally happy with my purchases. You get to see many items you would not be able to if going shopping yourelf. Especially preloved items. And some sales seem very exclusive like warehouse sales which i would not be able to be included in if it were not for personal shoppers.
What i dont like is that preloved items cannot be returned. Clothing and shoes are very difficult to purchase if not tried on.
Sizes are different among brands and clothing may look different on my body type vs the shopper showing item. I do think return should be allowed somehow.