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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

I purchased Burberry jacket and I was very disappointed with the packaging .it was like u receive something from cheap website or from Amazon. The quality is good but there is no ethuntication certif... Toon meer

Beoordeeld met 1 van de 5 sterren

Second time this has happened to me! I purchased an item, received confirmation for the item, charged my credit card for the item, waited 3+ weeks for the item… to THEN be told “item is unavailable”..... Toon meer

Beoordeeld met 5 van de 5 sterren

I just purchased a beautiful bag at an excellent price. Actually the BEST price I’ve seen anywhere!When I signed up I received a first time discount code for 25.00 off. However, I forgot to use it. I... Toon meer

Beoordeeld met 5 van de 5 sterren

• Access to luxury at a deal – You get designer pieces at insider prices you normally wouldn’t find. • Thrill of the hunt – It feels like a live treasure hunt where you never know what gems will... Toon meer

Bedrijfsgegevens

  1. Online marktplaats
  2. ook in
  3. Damesmodewinkel
  4. Handtassenwinkel
  5. Kringloopwinkel
  6. Prijsvechter

Geschreven door het bedrijf

With an audience of over half a million, ShopThing is North America’s #1 luxury marketplace app available on iOS and Android, powered by video, that connects customers with off-price brand new and pre-loved luxury inventory including Christian Louboutin, Saint Laurent, Chanel, Gucci, Versace, and more. Our world-wide Sellers create engaging short-form shoppable videos for our audience to shop instantly from the palm of their hand!


Contactgegevens

Houd rekening met het volgende

3,9

Goed

TrustScore 4 uit 5

910 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 15% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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3,9

Alle reviews

(910)

101 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

Trustworthy , fair pricing

Have made multiple purchases and Can say I’ve received 70% of the received items as described. Rest 30% has minor imperfections. I am looking forward to more purchases.
The only issue I believe could be an area of improvement is shipping/processing time. Sometimes it may take 3-4 weeks for your item to be delivered which is crazy.

1 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I love ShopThing!

I love ShopThing!! So happy with every order I’ve gotten. Hate the waiting period but it makes sense to double verify the authenticity. It’s such a great company keep going ladies

27 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I’ve been shopping on this app a long…

I’ve been shopping on this app a long time , spent lots of money on here, I’ve introduced my family and friends to it as well . I’ve scored some really good deals on the app and some not so good but I just charge it to the game . My overall experience has been good. Customer service is top notch. They can improve on the shipping period though.

27 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Experiences!

I have purchased 4 bags, a pair of shoes and a dress from this app and everything has met my expectations as described! One of my orders took a long time to ship, and the communication from the app was very clear and straightforward. Highly recommend!

26 augustus 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Love shopping .

The only problem it takes too long to get the order . It takes long to ship

26 augustus 2025
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

I’ve been shopping with Shopthing for…

I’ve been shopping with Shopthing for some years now and boy they keep taking my money. You do get luxury items for an unaffordable price. I’m a happy customer but I rated them 3 stars because of the long shipping waits and items canceling when the shopper can’t pick them up. It take up to 3 weeks for shipping so if you are in need of something fast this is not the shopping app for you. Another thing, several times my items have been canceled because of the shopper’s mistake or them not being able to confirm an item that was shown as available. Sometimes, I do take the canceled items as a blessing though, I get to save my money. Great app! But there’s room for improvements.

14 augustus 2025
Review zonder uitnodiging
Logo ShopThing

Antwoord van ShopThing

Thank you for your feedback - we truly appreciate it! We're sorry to hear about the cancelled orders. While we do our best to secure items shortly after events end, occasionally inventory sells out before we can finalize. We also understand your concerns about shipping times and are actively working on improving our processes to better serve our customers!

Beoordeeld met 4 van de 5 sterren

Love the deals i get on this app

Love the deals i get on this app. For a person who really doesn't want to step out and loves scrolling this is a perfect match . However the app loading time is slow , and the user does not have a category of item to choose from for a faster purchase . It would be great if these small features can be included, apart from it i love the shoppers and their personal touch along with the deals !

30 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

• Access to luxury at a deal and why I love this app

• Access to luxury at a deal – You get designer pieces at insider prices you normally wouldn’t find.
• Thrill of the hunt – It feels like a live treasure hunt where you never know what gems will pop up.
• Personal connection – The livestream hosts make shopping feel social and fun, almost like having a stylish friend doing the hunting for you.
• Ease & speed – You can snag pieces right from your phone without needing to be in the store.
• Unique finds – Many of the items are one-of-a-kind or limited quantities, which makes them feel special.

14 juni 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Unhappy customer

Hello! Thank u for reaching out! I heard about your Website through a friend. Initially I was excited, so I ordered a pair of Christian Louboutin shoes in size 40 for $300. When I received my order I got 2 different shoes with two different heel heights, making it very uncomfortable to walk in. I wasn’t too happy with my order as I haven’t been able to wear my shoes & I’m out $300

31 mei 2025
Review zonder uitnodiging
Logo ShopThing

Antwoord van ShopThing

Hi Kerry! We are so sorry to hear about this. We absolutely would like to make this right. This is not the experience our customers have come to know us for! Could you please reach out to hello@shopthing.com so our team could look into this for you. If there was a discrepancy with your order we absolutely will look into initiating an exchange for you.

Beoordeeld met 5 van de 5 sterren

Excellent condition

I loved my purchase. It came in excellent condition and super fast delivery

23 augustus 2025
Review zonder uitnodiging
Logo ShopThing

Antwoord van ShopThing

Thank you so much for your review. Your support means alot to us. Thank you for taking the time to write about your experience. Hope to help your score more amazing finds!

Beoordeeld met 2 van de 5 sterren

Market sellers operating in this…

Market sellers operating in this platform are far better than the shopthing sellers.

2 juni 2025
Review zonder uitnodiging
Logo ShopThing

Antwoord van ShopThing

Hi there! We are so happy to hear you love our marketplace sellers! If you are enjoying your experience shopping from them proving them reviews on Trust Pilot and/or directly on the App is a huge support to them. We appreciate your taking the time to leave us a review, if you have any further feedback to share regarding your ShopThing orders please reach out to us at hello@shopthing.com.

Beoordeeld met 1 van de 5 sterren

I am so disappointed with my…

I am so disappointed with my experience. I purchased a secondhand pair of Chanel shoes for $600 and was then shocked to be charged an additional $294 in duties. Nearly half the cost of the shoes again, just in unexpected fees! For a resale item, this feels outrageous and completely unfair. Had I known about these excessive charges, I never would have ordered. Absolutely not worth it and I will not be shopping here again.

18 augustus 2025
Review zonder uitnodiging
Logo ShopThing

Antwoord van ShopThing

Hi Anne Marie! We are so sorry to hear you are disappointed of your recent purchase. At the time of checkout the App does include note of additional duties which may be payable at the time of delivery. Unfortunately the duties are charged by customs when crossing the border. We do hope you would consider another opportunity to shop with us! Most items purchased in your local currency likely do not result in duties unless they are sold by an international seller. You may always start a chat with the seller to confirm which country they will be shipping from to have additional piece of mind. If you ever require additional assistance you may also reach out to hello@shopthing.com and we can help with confirming this as well.

Beoordeeld met 5 van de 5 sterren

I am a repeat customer

I am a repeat customer, and this should say a lot in itself! I have purchased several items from Mariam, and I have never been disappointed with her services or the items I have purchased. I highly recommend that you shop with her for any of your needs.

22 augustus 2025
Review zonder uitnodiging
Logo ShopThing

Antwoord van ShopThing

Hi Maggie! Thank you so very much for leaving this review. It means alot to us. We appreciate you also mentioning your experience with our Marketplace seller Mariam. We are so glad you have loved your purchases! To finding many more amazing finds with us xx!

Beoordeeld met 4 van de 5 sterren

I love this app, order often but be on alert

I love this app and customer service is great! They do take time to confirm & ship your items but it’s not a big deal for me at all. Brand new items where the shopper goes to the retail store are authentic and most of the other items I see are authentic as well, however, be careful of preloved items. I purchased two Chanel jackets and several months later I sent them to Real Authentication and both were deemed to be counterfeit. Regardless of how long it had been, I sent ShopThing counterfeit proof and they immediately refunded me my money in full after sending back the two jackets to them. Overall, I’m still a loyal customer but as with any preloved stores, be on alert!!!

25 juli 2025
Review zonder uitnodiging
Logo ShopThing

Antwoord van ShopThing

Hi Mariela! Thank you so much for your feedback and for being such a loyal customer! 💖 We’re thrilled to hear you’ve enjoyed the app and that our team has been supportive.

We take extensive measures to verify preloved pieces, however, preloved items can sometimes be more complex. This is exactly why we have our Authenticity Guarantee in place: if an item ever turns out not to be authentic, we will always make it right with a full refund.

We truly appreciate you sharing your experience. Thank you for your trust and support it means alot to us!

Beoordeeld met 5 van de 5 sterren

I absolutely love this app because I…

I absolutely love this app because I can get the most unique and beautiful luxury brand items for such a steal. The app is super easy to navigate (which makes my shopping experience dangerous) and they always ship my products with such care. Love using shop thing live and looking forward to all the new goodies!

21 augustus 2025
Review zonder uitnodiging
Logo ShopThing

Antwoord van ShopThing

Hi Alysha! Thank you so much for your review! It means alot to us to have your support. We are so happy you are finding it easy to shop with us, yay! We hope to help score you more amazing finds!

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