Shurgard Self Storage - Greenwich Reviews 

Its not £1 for first month as you have to take out their insurance, then you have to buy one of their locks. So a little bit sly but that all said it is a very simple process and very efficient and easy to use, allowing access with your mobile phone to gates and lifts is nice and easy. All kept clean and tidy.
Not sure about the check out time seems again a bit sly that you have to give notice 15 days before the anniversary date or you will be charged a whole month again. It should be up to about 7 days before.
Would be more stars if it wasn't for all the sly bits trying to get more of your money.

Easy to book, helpful staff and very convenient for access

No reminders sent at the end of the first (introductory offer period) month and as such it’s virtually guaranteed that shurgard get their second months money out of their customers- I don’t need to be there for 2 months but that’s what I’ll end up paying for. Underhand.

Extortionate price increases of 20% every 6 months. Never see it manned so cannot understand the increase at all. What once seemed reasonable is no longer. Its daylight robbery. Find another storage company.

Organisation

Straightforward process, very helpful stuff at Shurgard in Greenwich - 5/5 👍🏻

I am very pleased with the service provided by the Shurgadr Storage team in Greenwich. They found a suitable room for me on the spot, drew up a contract and I received comprehensive explanations to all my questions. New equipment at a fairly low price. I recommend it.

The process and procedure for hiring was clear and concise. The only feedback was that nobody clicked the button to give me my access code. It was only delivered on the first day of rent after call three times regarding the subject.

Our experience with Shurgard Storage was excellent.

The facility was easily accessible and the whole process was simple and straightforward. We dealt mostly with Caroline, who was particularly helpful, friendly, knowledgeable, and always ready to assist.

Highly recommend Shurgard for anyone looking for reliable and hassle-free storage!

Very easy and efficient process.
The app is not entirely intuitive but the staff super efficient and friendly

Great service from staff but app entry system wasnt straightforward. Staff made the process easier

I can’t fault this place! Such an amazing experience genuinely, so easy and efficient! Love it!

Lovely, helpful people. Caroline and the team are great.
Clean and easily accessible storage spaces. They’ve been taking care of my stuff for the past six years and now I’m moving into a larger flat. I thank them for the great service.

We rented this storage to help out a friend in need facing life changing move to much smaller home. We needed a quick safe and fair priced solution and found it all at Shurgard

Easy to setup and access the unit, staff were also very helpful with explaining the important aspects of the rental.

The storage facility is really awesome & amazing.

Very good check-in at the reception desk the other day as the team were very helpful on any questions I had.
The storage area was clean and trolleys were accessible, so a positive overall experience.
I would recommend anyone to store there items at Shurgard

Customer service was good. Set up and access to the storage is great only thing is the stealth pricing when signing up such as the cost for locks and insurance. That should be more transparent.

Shurgard Self Storage Greenwich gets 3 stars from me. Their introductory deal was great, and my storage locker has been fine overall. However, price hikes year-on-year have made it unaffordable, and the facility often feels poorly maintained—messy communal areas, broken lifts, and security concerns. Customer service is helpful but improvements are needed.

Excellent customer service and units just the correct size and clean.