Shurgard Self Storage - Portsmouth Reviews 

Carmen provided excellent support in changing units, such a helpful lady.

Staff was very welcoming and helpful

Wendy had been absolutely brilliant, she explained everything in detail and I felt at ease and comfortable with her. I would recommend this place to everyone.

Having had some issues with account admin a few months back, Wendy was incredibly helpful over the phone. To my surprise, when having difficulty with payment today, I was serendipitously put through to her again (even though my storage unit is in London) and once again she saved the day. What a star!

Staff are always helpful, site is easy to use. All round great experience

Wendy is extremely helpful with my queries and helped us out alot.
Thanks for the coffee

Excellent service so easy to use ,staff very friendly and knowledgeable and if there’s any questions always someone there to help ,Wendy was amazing felt like I’d known her years which is perfect and just what you need when you don’t have a clue how these things work

I came in and spoke with Carmen and she was lovely , wonderful customer service and she took her time to explain everything that we might have needed to know. We will definitely be returning

My recent move to Shurgard went smoothly. I set my account up online, which was quite straightforward. When I had to call customer services, the managed my query very efficiently and professionally. They could not have been more friendly and helpful. They were also very patient in answering my questions. I visited the unit in person and met Wendy, who was able to assist me with the ID identification process and with the change in move date. Wendy was there on the day I moved in and again, was very professional and friendly. Nothing was too much trouble. I have no hesitation in recommending Shurgard for all the reasons given above but also as their prices are very competitive and good value for the service they provide. Everywhere was clean and tidy. I liked the App facility, which saves you having to key in the number each time.

Very helpful

Great for uni students, great prices and security. Wendy was very helpful and informative very friendly

Amazing service from Wendy especially very helpful thanks .

Great staff very friendly and helps as much as they can.

Very helpful staff - easily accessible / no worries about the rain/ weather.

Excellent experience at Shurgard Portsmouth! The staff (especially Kerry and Wendy and other ) were incredibly helpful and made the sign-up process seamless. The facility is clean, secure, and very easy to access via the app. Highly recommend for anyone needing storage in the area!"

Shurgard Portsmouth, what can I say?
Well....

The staff deserve a medal all very friendly, helpful and informative.

No issue is to big or too small and they are awesome 👍

I hope the company itself value the professional service this team provided.

We have had a unit in Portsmouth for nearly two years (from Lok n Store to Shurgard) and it has served us very well while we prepared our house for redecorating, sale and our eventual move.
Wendy and her colleagues are a great team and have provided us with excellent customer service, they are always helpful with a friendly smile.

Cheapest storage option in Pompey! After being let down by a competitor (adding extra costs after the initial "quote"), the difference in attitude with Shurgard was very refreshing. Kerry was great at answering our queries, and the signup process was seamless.

Easy access, good opening hours, and perfect location next to the motorway (Portsmouth branch).

Highly recommended. Thanks Kerry 😊

Friendly staff, explained exactly what to do, and gave me the correct size unit.
Had a follow up phone call, asking if everything was satisfactory. Couldn’t be more pleased, highly recommend Shurgard.

Easy to store my items, plus also it was easy to upgrade my unit