Shurgard Self Storage - Swindon Reviews 

Online price deal.

Sam David & Bryony have been helpful & polite since Shurgard took over from Lok'nStore. Thank you to them. The previous Lok'nStore staff were superb & the last manager whose name I don't recall was extremely helpful going out of her way to assist. I think the cleaning equipment now being used is not very efficient & I was not impressed to note dirt & dust balls going into my unit under thr gap at the bottom of the unit door on several occasions. I decided to give up my unit after 21 years as it was getting way too expensive & prices would continually rise as Shurgard review the prices twice a year.

I've been trying to get help in regards to lodging a complaint with Swindon Shurgard for the last 3 months. Regarding the unacceptable condition of my storage unit, significant damage to personal belongings a serious pest infestation issue and breach of contract and the unprofessional conduct of your staff one in particular .
I have spoken and sent an email to the Regional manager of Swindon Branch who has not been of any help.

The whole process in using Shurgard has been easy from the initial phone call enquiry to securing a storage locker.
Went to site-had a full tour by David at the Swindon site, very through explanation on how the whole storage process works, a complete run through on when arriving to store items, from signing in lift operation & the location of our locker.
David was great & very informative a great credit to the company & to the Swindon site, great customer service & nothing was to much trouble, which some business miss this but David certainly doesn’t, made the whole experience great.

Great place in terms of the space, cleanliness etc, just wish they were open for access for longer hours

Access to storage unit fairly straight forward and it helped last time having the bigger trolley.

Shurgard made finding a storage solution at short notice a stress-free and pleasant experience. Both in person and via the telephone, the staff I dealt with were both professional, helpful and friendly. I was able to secure a very reasonable price for a large storage area via the online app. which was great. I would thoroughly recommend this company.

Great pricing, clean and well laid out storage. Helpful friendly staff.

Nice clean facility, simple process to book and move stuff in. Trollies are really helpful. Pleasant staff.

The only thing stopping 5 stars is the weekend opening hours. I'd have thought most people moving stuff in or out would be at weekends and closing at 4pm both days makes it a bit tight.

The service was very good and I got help with the storage unit thank you.

Good experience so far, got the first month cheap and hopefully won't need the spaces too long. 15 day notice to leave, isn't immediately obvious from advertising and website, but lock up is clean, secure and well organised. All good to date!

Everyone in the office were kind and very helpful