airSlate SignNow Reviews 

My price increased from $12 per year to $180 per year out of nowhere and now there is also a 100 document cap. This is a predatory price increase

I'm very disappointed with SignNow. I paid $96 for a yearly plan and they charged me again for another $96 8 months later saying I've used up all the "free invites" included in the plan. There is no information provided at signing up about limited invites and they charge $0.96 for every invite after the so called Free invites.I found this very dishonest and unfair. They also never informed me about the extra charge. I contacted them but it went nowhere. I would not recommend it to anyone.

As an IT professional the price vs value is absurd for all e-signature platforms when comparing to features of other services, but Airslate intentionally gatekeeps simple features you would expect to be included and uses links to roundabout support pages that are just advertising. Anyone using this platform should switch to another simply due to the hidden fees in the 100 annual invite limit, that then automatically charges more than what the annual subscription costs every time you use another 100, which doesn't pool under multilpe seats. Scumbag design.

The subscription details are misleading and not clearly shown on their site.They only offer 100 signatures per year, which isn’t enough if you’re using it with a team.After that, they charge $3.50 per signature—way too expensive.This info is buried in a single FAQ, not shown clearly upfront.I ended up stuck after rolling it out to my team, not realizing the limit.I wouldn’t recommend using it.

Answer for Reply - It is not about batch, it is about hiding information. Nowhere it is written that there are only 100 signatures free in one year except on one FAQ at the bottom. Just wanted to ask the product manager- how many time does he/she takes a decision after reading FAQs. It is called concealing the information.

What they don't tell you is that even if you buy a Business Premium subscription, you only have a limited number of "invites to sign" that you can send. In fact even if you pay nearly $400 AUD a year you can only send 100 invites. Afterwards you need to pay for batches of 100 signatures for $180 each. It's an incredibly scummy product that hides its pricing from prospective customers and profits from simply not being as expensive as DocuSign.

The product itself is not that straight forward to use. I would recommend people reading this review to instead look at Google Workspace (which you get email, Gemini and cloud storage with) for far less than what they are charging for

Their free trial is exactly as it says it is-free. You can upload a document, very easily drag and drop if you want a signature, date, etc throughout your document. It sends it to all recipients and gives you a final copy. If I ever need to make files to be signed often I would come to SignNow to purchase a subscription! They even auto-generate a sort of CRM for you and organize tasks for yourself and others to do and has an inbox feature which I am not sure how it works but seems like it could be useful. They even have an option to notarize your documents. Very good experience. Just what I needed. Thank you!

Ralp was awesome! Quick and professional!

First they lure you in with a starting price of $8/month which actually means $96 upfront for a year. The real monthly price is around $24 for the most simple package they offer. Fine. What they don't mention is that even paying $96/year or $24/month, all you really have access to is 100 document signatures FOR LIFE. After that they will charge you 96 cents per sent document, to be paid in bulk after you've sent 100 additional documents. They claim this isn't fraudulent as it is mentioned in their FAQ's, but it is hidden away in the last drop-down question and not prominently featured in the tier pricing presentation. It begs the question, what exactly does one get when paying the monthly fee of $24/month? AVOID AT ALL COSTS.

very efficient customer service and also seemed bit less which is refreshing

I had issue with my subscription bills which I wanted to get refunded, support desk person was very understanding and helpful to act on my request
I really appreciate this support as I wasn't able to afford this.

Thanks so much!

It's ok. I liked it.
Pretty good job. 👍

Rug pulled after 2 years...

We have been a customer for 2 years and all of a sudden, they changed their pricing structure to 'benefit' their clients. 30x price increase for us with no advance warning.

Support not able to help.

Great, an integral part of our process, which we decided to trust and rely on, just became my least favorite company. Nice one!

could not send me the verification email so could not sign in at all waste of half an hour

The company services are ok, although somewhat pricey. One star because they don't let you delete your credit card info unless you close your account. I barely think that is legal.

Response to reply: I have paid for a full year in advance. There is no need for you to store my cc in the meanwhile. It is my data and I want it deleted while keeping the product. This is NOT common practice.

I was told I would have unlimited signing and that I could oversee anything my team was doing. I signed up for a year and now discover that I cannot see what my team is doing even though I did select that option when I created the team. And to my surprise, I discover I only get 100 signatures a year!! That's several dollars per signature that I've paid and no refund is possible if I cancel!

Only used it once but was uncomfortable with my personal files being stored on somebody else's servers. Upon deleting and closing the account I was informed that my account was administrated by somebody else, who ????
I was the only person on or using this account taken out by me. I

I believe it is too expensive

It's so simple and easy to use. Quite user-friendly and gets the job done!

I love it very practical