I love Silver Cross Products; we have the whole range for our little one. & will continue to buy ONLY from silver cross as our children grow. We’ve recently purchased the POP 2 stroller as our little... Toon meer
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Lees wat reviewers zeggen
Wonderful experience from Silver Cross, we lost our shoulder pads from our Clic travel buggy. Originally SC didnt offer next day delivery on parts but we needed them as had a holiday booked in a cou... Toon meer
Appalling customer service. Pram has broken twice in under a year, and the company is actively ignoring all my emails. Zero support for parents left stranded without a working pram.
Bedrijf heeft geantwoord
We recently bought the Silver Cross Breeze travel set and have been really impressed so far. It feels sturdy and well made, but still looks really stylish and premium. The travel system is easy to... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Silver Cross pushchairs, car seats, prams & nursery furniture will give your baby the best start in life. Buy from a trusted British brand.
Contactgegevens
Micklethorn, BD23 3JA, Broughton, Verenigd Koninkrijk
- 0345 872 6900
- customerservice@silvercrossbaby.com
- silvercrossbaby.com
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Great product for my granddaughter
Great product for my granddaughter, the service was excellent highly recommended.
Delivered quickly and Product as…
Delivered quickly and Product as described
Great product at a good price and…
Great product at a good price and delivered promptly.
It was easy to assemble
It was easy to assemble, very good quality and it looked very comfortable for the new baby. A very good purchase for my future grandson.
Needed a good comfortable pushchair
Needed a good comfortable pushchair , for in & out of the car for the school runs . For a 5 month old .
This is just the job , lovely colour , good steering .
Hood is excellent as it covers my baby , especially with the weather we are having at the moment.
Easy to compare between products and…
Easy to compare between products and find the right thing for us!
Easy to navigate website
Easy to navigate website. You pay the price you choose in going for Silver Cross so no complaints. It certainly comes quickly. I haven’t opened the package as I want my daughter to do it herself. I am sure if there are problems silver cross will sort them out.
I was really pleased with the fact that…
I was really pleased with the fact that it was delivered next day when I wasn't expecting it which was great delivery service the product was great quality and we are really happy with the products
This was the most straightforward…
This was the most straightforward purchase I've ever made. It took minutes to order, I've been updated several times a day and it was all delivered perfectly this afternoon. I couldn't be happier with the process
Nippy little stroller
Nippy little stroller. No clear update as to when the stroller would be back in stock when pre-ordering, so if you need something for a specific date and can't afford to wait, go for something that's already in stock.
Excellent customer service
Ordered official carry bag for our Nia pram and it was delivered less than 24hours after ordering despite only paying for standard shipping. Product is as described and fits our pram perfectly, including with the carrycot - as would be expected with reputable brand like Silver Cross. Wouldn’t hesitate to order directly from Silver Cross again
Useful site
Brilliant site providing breakdown of the full travel systems on offer. Easy to use
Amazing bundles and affordable prices
Amazing bundles and affordable prices. Their items are good quality and have a wide selection for everyone
Benchmark of customer services
I had a problem with a recent order which was dealt with by customer services.
The operative deserves my highest praise for her kindness, efficiency and common sense in dealing with my case today.
It is very rare that ringing up any customer services could be described as “a pleasure” but in her case it truly was.
Her courtesy should be a benchmark and reflects so well on Silver Cross.
Thanks again
Lovely quality materials and…
Lovely quality materials and construction. Easy to understand instructions which are stored underneath the seat for easy future reference. Grandson finds his new seat very comfortable.
Arrived quickly and we love this stroller
Arrived quickly and we love this stroller! Really easy to use and looks very sleek. Very comfortable for the little one!
Avoid Silver Cross - child hand trapped
Avoid Silver Cross - Pop 2 broke trapping child's hand!
After only 6 months of use, our Pop 2 stroller broke whilst in use, trapping our child's hand. The screw connecting the seat the frame completely snapped and the pram on that side collapsed.
I bought direct from Silver Cross because of their reputation... I was very wrong!
After contacting silver cross they initially come across as helpful. I was offered a refund or replacement and given I still needed a stroller asap and the usual reputation of Silver Cross, I accepted the replacement. However, the replacement didn't arrive and when I phoned customer service, I was told the replacement hasn't even been dispatched (6 days after failure). On the latest call I am now not being offered a refund and so must wait again for another phantom replacement to arrive. Meanwhile the broken pram is sat in the hallway as it can't be collected until a replacement is delivered... Starting to see the craziness of this company and process?!
Please save yourself all this hassle and risk of injury to your child. I really believe I would be treated far better by Amazon or any other retailer than this shambles at Silver Cross.

Antwoord van Silver Cross
A very easy to put together and put up…
A very easy to put together and put up and down , bought for my 9 month old grandson so easy to use , nice and light but also solid . Would definitely recommend.
When ordering the stroller I ordered…
When ordering the stroller I ordered black but when the order was complete got a email and there sending sage

Antwoord van Silver Cross
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