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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I was somewhat skeptical at first as the Company not located in the USA. But after reading extensively regarding Roller Blades , I felt this Company was the best in all the knowledge I needed to buy... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Just got back from low tide at the beach….sand was well packed. I was cruising with the wind…lots of fun especially with tunes on. Split my time between Colorado and South Carolina….no issues with s... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

They’re unfortunately no longer making the skates I’ve purchased, but at least I got a pair before they ran out! I love these styles of quads. Wish they do make more, so I could add some variety to my... Toon meer

Beoordeeld met 5 van de 5 sterren

I found SkatePro to be a very customer friendly company. They quickly responded to technical questions I had regarding my type of XC skis I purchased. Their shipping was quick, especially when conside... Toon meer

Bedrijfsgegevens

  1. Skatewinkel
  2. Skateboardwinkel
  3. Skiwinkel
  4. Snowboardwinkel
  5. Surfwinkel
  6. Wintersportwinkel

Over SkatePro

Geschreven door het bedrijf

SkatePro was founded in 1996 and has grown to become one of the leading international online action sports shops. The company sells and delivers goods to more than 25 countries across Europe and North America.

SkatePro specializes in equipment, accessories and clothing for scooters, skates, boards, BMX, surf and winter sports and sells products for all skill levels and age groups.

The company strives to be trustworthy, professional and competent in relation to sales of products, service, and customer experience. SkatePro’s staff share a passion and knowledge for action sports, and will always be on hand to advise and assist their customers.

Whether you plan to be active on the streets, the slopes, or the water, SkatePro should be your trusted retailer of choice.

The current product range covers:
Pro Scooters
Skates & Ice Skates
Skateboards & Longboards
Surf & Wakeboards
Skis & Snowboards

SkatePro also offers the option to create custom-built products:
Scooter Builder
Skateboard Builder
BMX Bike Builder
Snowboard Package Builder
Aggressive Skates Builder

Contactgegevens

4,1

Goed

TrustScore 4 uit 5

176 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Didn’t mount my bindings per our…

Didn’t mount my bindings per our agreement…offered for me to send back to Europe to mount… I declined….tried to mount myself without a guide…have not tried them out yet. It sure would be nice if I was compensated for having to mount these bindings myself. Won’t be shopping at ‘NoPro’ again.

19 oktober 2022
Logo SkatePro

Antwoord van SkatePro

Hi Scott,
Thank you so much for taking the time to write this review :)
We apologize for the inconveniences. We're fully aware this was our responsibility, as we made a logistics mistake and didn't ship the bindings mounted. Our fist quick solution was to get them mounted in a local store and cover the cost of the service. I can see that the local shops were unable to do it, so the last agreement was to send the item back in order to receive the service. Unfortunately, we did not receive the parcel and haven't heard from you since we sent you the shipping label.
We will contact you in order to find a new solution :)
/SkatePro Team

Beoordeeld met 5 van de 5 sterren

Love love love these ice skates

Love love love these ice skates! I have gone ice skating once now with these skates. They have not disappointed yet. I anticipate many more skate sessions (hours and hours) of enjoyable skating. Thank you so much for giving me the opportunity to bond with my family!

18 oktober 2022
Beoordeeld met 5 van de 5 sterren

Incredibly responsive customer service

Incredibly responsive customer service, very helpful, I think they are in Europe so their time is bit hard on the US west coast, but their staff is top notch

11 oktober 2022
Review zonder uitnodiging
Logo SkatePro

Antwoord van SkatePro

Hello There
Thank you so much for taking the time to give us your feedback.
All the best.

Beoordeeld met 5 van de 5 sterren

Fast shipping and great product

Easy to navigate site, great selection and fast shipping

1 september 2022
Logo SkatePro

Antwoord van SkatePro

Hello
Thank you so much for taking the time to give us your feedback. Your opinion matter to us.
All the best.

Beoordeeld met 5 van de 5 sterren

Sweet deck!

Product arrived in great shape, artwork looks great!

6 september 2022
Logo SkatePro

Antwoord van SkatePro

Hello There
Thank you so much for taking the time to review our service and product.
All the best.

Beoordeeld met 4 van de 5 sterren

Good Experience for processing and delivery…

Experience for processing and delivery was great. All came on time and as promised with what was ordered. Double box protected was great and really helped to have the tracking number to pinpoint arrival date/time window.

One thing I’m looping back with is on the 3rd time I used the skates, the top side clip quit functioning properly. I am unable to tighten all the way to keep snug now as the clip will only tighten and not allow to loosen. Fortunately it loosened enough to get the right skate off before it locked up.

Would someone please reach out to me as to how this can be fixed or repaired? I have not been using them much since this happened. I’ve had others look at them and they can’t get it unstuck either.

Thank you so much,
Michele

27 september 2022
Logo SkatePro

Antwoord van SkatePro

Hello There
Thank you for taking the time to review us.
We are sorry to know that you are having some issues with the product.
We have already contacted you to help with the issue.
All the best.

Beoordeeld met 5 van de 5 sterren

Wonderful experience purchasing my son…

Wonderful experience purchasing my son a scooter. Arrived quickly, seem less transaction.

29 augustus 2022
Logo SkatePro

Antwoord van SkatePro

Hello
Thank you so much for taking the time to give us your feedback.
All the best for you and your son.

Beoordeeld met 2 van de 5 sterren

Why did you not double box the shoes

Why did you not double box the shoes? The original shoe box is ruined

29 augustus 2022
Logo SkatePro

Antwoord van SkatePro

Hello There
Thank you so much for taking the time to reviews us and give is your feedback.
We are going to contact you directly to understand if there is anything that we can do for you.
All the best

Beoordeeld met 5 van de 5 sterren

Bought my first set of Aggressive…

Bought my first set of Aggressive skates with Skatepro. I made sure to use their measuring guidelines for the skates and equipment sizes. Everything fit like a glove. Super excited, best quality gear I've owned and packaging was in great shape. No delays on the shipping either. Thankyou SkatePro, will be buying again from you.

24 augustus 2022
Logo SkatePro

Antwoord van SkatePro

Hello There
Thank you so much for taking the time to review us and giving us your feedback.
It was a pleasure to know that you were satisfied with our service.
All the best

Beoordeeld met 5 van de 5 sterren

The skates fit perfectly

The skates fit perfectly. I love the way they feel.

8 september 2022
Logo SkatePro

Antwoord van SkatePro

Hello There
Thank you so much for taking the time to review us and giving us your feedback.
We are happy for you.
All the best

Beoordeeld met 1 van de 5 sterren

I Buy 8 wheels and some bearings and…

I Buy 8 wheels and some bearings and I'm still waiting for the rest of the shipment that they are investigating what was lost when only 4 wheels arrived

23 juli 2022
Logo SkatePro

Antwoord van SkatePro

Hello There
Thank you for taking the time to review us and give us your feedback. We are taking care of the situation and we hope to be able to help you directly by email.
All the best.

Beoordeeld met 5 van de 5 sterren

Great service and communication with…

Great service and communication with the shop. Answered all my questions promptly and shipped my order quickly.

1 september 2022
Logo SkatePro

Antwoord van SkatePro

Hello There
Thank you so much for taking the time to review us and giving us your feedback.
It is good to know that you were satisfied with our service.
Cheers

Beoordeeld met 3 van de 5 sterren

I ordered birthday gifts for my…

I ordered birthday gifts for my daughter. I like the products but received the wrong size shirt. The online ordering was complicated and confusing. When I asked if I can exchange the shirt for the right size I was offered a $15 credit which I probably will not use.

2 augustus 2022
Logo SkatePro

Antwoord van SkatePro

Hello
Thank you so much for taking the time to give us your feedback.
We have given you $15 to help you to acquire the correct size shirt because the return process would be more expensive for you. Our apologies that the proposal wasn't to your liking.
Let us know if there is anything else that we can do for you.
All the best.

Beoordeeld met 1 van de 5 sterren

One of the worst companies I've made a…

One of the worst companies I've made a purchase from this year. Package never showed up then suddenly got "lost at customs". Skate pro would not respond to emails. Had to open a claim through my bank and pay pal to make it right. Skate pro now wants a review so here it is

22 augustus 2022
Logo SkatePro

Antwoord van SkatePro

Hi Andrew,
Thank you for taking your time to leave a review.
It seems like your order was lost in transit.
My colleague answered your email and refunded your order on the 22nd of August.
As we are closed on the weekends, we weren't able to reply to your email until Monday morning.

Beoordeeld met 5 van de 5 sterren

Everything went well with my purchase

Everything went well with my purchase. I got some Atomic boots and they fit great. Shipping to the USA was quick and on time. Thanks SkatePro.

15 september 2022
Logo SkatePro

Antwoord van SkatePro

Hello :)
Thank you so much for taking the time to review us and giving us your feedback.
It was a pleasure to know that you were satisfied with our service.
See you soon!
All the best

Beoordeeld met 4 van de 5 sterren

Just got back from low tide at the…

Just got back from low tide at the beach….sand was well packed. I was cruising with the wind…lots of fun especially with tunes on. Split my time between Colorado and South Carolina….no issues with skates just finding wide, calm places to skate. Top buckle could be more secure … it also could be an operator issue. Looking forward to exploring more on the skates, improving fitness and skills. Great cardio workout. Skates should come with a YouTube link for operation, maintaince questions, and drills. Poles should be adjustable and offer rubber tips….

14 september 2022
Logo SkatePro

Antwoord van SkatePro

Hello There
Thank you so much for taking the time to review us and giving us your feedback.
It was a pleasure to know that you were satisfied with our service and that you are enjoying and having a good experience with the product.
All the best

Beoordeeld met 5 van de 5 sterren

Epic

Epic. Ordered a POW surfskate and shipped to USA in just over a week. Skatepro rocks!

13 september 2022
Logo SkatePro

Antwoord van SkatePro

Hello
Thank you so much for taking the time to review us and giving us your feedback.
We are happy that you were satisfied with our service.
All the best

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