skullcrushercoffee Reviews 

Still waiting for order to be shipped, contacted customer service got an email stating my order would be made priority and shipped within 24-48 hours. Still nothing so message again got same Amanda and write the exact message word for word. So just a copy and a paste. Will never order again.

Excellent coffee and customer service. Can't say any of the negative comments relate to any experience I have had. Got a great collection of mugs going on too.

Still waiting for the coffee Grinder I ordered 10 days ago. I just get A1 generated replies to my emails.

Skull crusher coffee is horrible! Worst customer service ever. Ordered from them July 2nd, label wasn't created till the 11th, then it never moved. Couldn't get a straight answer from the company, then I get an email August 4th that suddenly it was returned to them by the carrier. I have canceled my order and asked for a refund I'll be taking my business elsewhere

Ordered on wednesday and had it on Friday. Its bloody strong too. Love it

The fact I made the effort to write this suggest how terrible of a company they are to deal with… zero communication, order placed 01st July, managed to get a quick reply on Instagram saying they would reply… then nothing, absolutely a joke factory

I ordered from this company before reading the reviews and then panicked but I didn't need to worry!! Ordered Monday, delivered Thursday and tried the coffee this morning and loved it!!! Reminded me of holiday coffee at breakfast in Orlando!¡
🌟 🌟 🌟 🌟 🌟

They charged me 3 times for 1 order!!! Been chasing their supposed customer service and no response in days! Will now need to do an indemnity claim. Do not buy from Skullcrusher!!

I had no issue with delivery other than a short delay because of black friday offer however the coffee is absolutely rancid.
I bought 4 different types and all were just different flavour with the same horrible tasting coffee underneath. It is just cheap nasty coffee beans with loads of caffeine added and caffeine itself tastes horrible, so it is even worse.
I let others I know try it as I was going to put it in the bin if they did not want it. 7 different people did not like it and 3 of them said it made then feel sick straight after, which I do agree with.
Alot of people online saying people that don't like it don't like strong coffee but I love strong coffee, this is just horrible.
Never will buy from this company again, if that was not already clear and hope everyone else will too.
One last thing I have no proof but I am sure they buy reviews and comments onlije and social media.

UPDATE…. Coffee order received after 2 months 😂 supposed to have a high caffeine content but finding I still use the same amount of coffee for desired strength which is 3 shots.

Pretty sure this company is a scam. I paid for coffee and didn’t receive anything after a month. They provided a couriers please tracking number but couriers please tell me no such number exists on their system. Contacted the company who insists the order is still coming and said tracking number is correct.

All while sending me 100 emails offering me a free mug and t-shirt. All I wanted was coffee, not other crap merch.

I ended up having a to get a refund through my bank.

Absolutely no customer service. Royal Mail lost my parcel, and these guys told me to sort it out.
After I found out all the information, they said they would send out a replacement but I had to pay for postage again? It takes them 3-4 days to answer emails( sometimes they don't answer at all). After over a month I have had to go through PayPal to get my money back. I really hope the owner reads these as whoever's running the show needs sacking

Coffee is subpar. But the one star is mainly due to their never ending emails. You can unsubscribe from them over and over and over and over etc but they will still email you. Sort you customer service out and people will actually like you!

Love the Coffee, hate the customer service.
Had a problem with a T shirt, contacted customer services, several times, eventually told to return for a replacement.
Been a month now and STILL waiting.
And like others didn't get the extra free mug.

Do not buy from this company! I brought a bag around a year ago. Cancelled subscription and what do you know, I got sent another order around a year later. Please remove your payment option on your account or you will randomly get sent a bag and get charged 70 aud for a 500g bag! of terrible tasting coffee. Tried several times messaging them to no avail. Terrible if any customer service. Please save your money.

I ordered both types of Nespresso-compatible pods from this 'company' - which arrived with several of the pods having exploded in transit, scattering coffee grounds throughout the box.

I duly photographed this, and sent the company an email to bring this to their attention...nada. Zilch. Bugger-all by way of response, for which I am still waiting.

The coffee's not even that good, anyway, so ignore all the five-star ratings, and Facebook ads talking-up the product.

Clearly absolute charlatans, jumping on the 'nootropic coffee' trend with a dreadfully inferior product. Do not waste your money. There are much better products out there, because I've bought those since, to great effect.

And now I must scrape myself off the ceiling, no thanks to Skullcrusher 'Coffee'.

Ordered from them once, when they were based in Australia (Brisbane i believe). Recently placed an order and yep - like others are saying here, nothing. This is a SCAM SITE. Do not order from these people. I have to now raise a dispute with MC to see if i can get my money back. And as someone else mentioned here - you reach out to their 'Help' desk, get some BS response, dont get your order and they have the effing audacity to ask how their support was. OMFG.

Again - DO NOT EVER BUY FROM THIS SITE.

Immoral and untrustworthy. Zero response from the company, I’ve sent numerous emails requesting a refund as this company IS NOT in Australia, they are in the UK so the shipping costs are more than the coffee itself.

They don’t reply to emails or messenger on social media.

Avoid this company AT ALL COSTS

Misleading website (free mug with every 3rd order - no chance!)

Customer service does not answer questions, then has the audacity to ask how they did!

No scientific proof of their claims it contains 3 x caffeine.

Totally a cowboy outfit

I have purchased from Skull Crusher several times with no issues. Clearly that’s only because there were no issues. When there are issues, their customer service is none existent. I had a subscription for their Nootropic coffee, I was lured into this on the promise of a free mug every third order and one with the first order. I got the mug with the first order no problem. We get to the third order and no mug, so I email their customer service to ask where the mug is. Their ludicrous and only response from a most unhelpful woman named Amanda, who appears totally clueless about a) responding to emails and b) grasping the concept of a subscription because she advised me that I didn’t receive my mug as I hadn’t added it to my cart??? I tried to explain to her on several occasions now with zero response, that there was no cart to add the mug to as this is a subscription that automatically arrives each month. Having emailed several times, I happened to mentioned that, as my custom was clearly of no importance to them, maybe I should consider cancelling my subscription…next thing I get, having been repeatedly ignored up to this point, is an email confirming the cancellation of my subscription…which I hadn’t requested I had merely suggested that I might. More unanswered emails have lead me to leaving this review, slightly inspired following reading a similar review over Skull Crusher coffee’s seeming reluctance to part with mugs that are part of the deal! Out of frustration, and on principle I have mentioned trading standards to them as they are clearly using false advertising and are not meeting their obligations.