We booked via Skylord Travel on a Sunday morning and we were very impressed and happy with the service we have received. Not only did Rohen try to get us a good flight ticket but he also ensured tha... Toon meer
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Lees wat reviewers zeggen
I recently had the pleasure of dealing with Mr Rohan, and I am extremely happy with the service he provided. He was very kind, friendly, and professional, and he clearly explained everything I nee... Toon meer
Just booked our trip away to Seattle where we board our ship for an Alaskan cruise followed by a two night train journey through the Rockies and a two nights stay in Chicago. Skylord Cruise and Holida... Toon meer
We have had an amazing experience on our recent holiday. Sital had helped us plan according to our dates and budgets, answering numerous queries and making changes we had asked for. The service was o... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Cheap Flights & Holidays Deals - Call 020 8582 1188 - Skylord Travels
Contactgegevens
134 High Street, WD3 1AB, Rickmansworth, Verenigd Koninkrijk
- 01923883111
- skylordtravel.com
4,7
Uitstekend
64 reviews
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Never trust them
Never trust them, we didn't get our full money back despite PIA paid them in full. They tried to take PIA cancellation fee as well but when we informed them that it is illegal to do so when you have full refund from the Air line they tried to make excuses and now they haven't paid us back. Will definitely look in to a lawsuit against them.
29 september 2020
Review zonder uitnodiging
Avoid Skylord Travel like the plague!!!
I wish I could give zero stars to Skylord Travel. I purchased flight tickets from the UK to Turkey last October (2019) with Thomas Cook, just before they went bankrupt. The flights with Thomas Cook were cancelled, however Skylord Travel never did me the courtesy to inform me that my flights were cancelled, I had to make last moment purchases and arrangements, and when I contacted them to make a claim for a refund, they informed me that I will receive my money in three months or so. It is now June 2020, 9 months after my flights were cancelled, and I am yet to receive any update from Skylord Travel. All of my attempts to contact them went to pot. I have been kept for hours on their automatic machines before being hang up on. All of my efforts to get back my money, for services I never received have been ignored. I would NOT recommend Skylord Travel to ANYONE and I will NEVER use them again. Skylord Travel were quick to take my money and it came to honouring my customer rights they simply disappeared.
3 juni 2020
Review zonder uitnodiging
Do not use them
Do not use them. We needed the flights to be cancelled and get a refund and made the request about two months ago which was accepted but we never received the money back. Today after two months I had to request my bank to set a charge back to claim the funds back. They play around a lot when you speak with them but avoid doing what they should.
31 maart 2020
Review zonder uitnodiging
Compliance and Payment issues
Mainly two reason for this low rating:
First - it is possible to use the Website without encryption (HTTP)
and this is a NO-GO, as my credit card data would go openly through the internet. Skylord Travel must address this as this is a compliance issue (PCI) that can be costly to them.
Second - not accepting AMEX is a great mistake for a travel business. Many companies require there employees to use the Corporate AMEX card for there travel bookings. Skylord Travel does not notify the customer about this fact, creating confusion and frustration. By the way, the Credit Cards fees can be added to the Booking!
2 juli 2019
Review zonder uitnodiging
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