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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Practical, high quality products that make using my CPAP so much easier and more comfortable. I didn't realise there were products out there to help with skin irritation and I was struggling badly w... Toon meer

Beoordeeld met 1 van de 5 sterren

Listing clearly states this is a Resmed product, even uses trademarked Resmed names for products. The cushion I got was most definitely not Resmed, it was a very cheap generic knockoff that they... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Sleepco seems to be the only e-shopping supplier who could provide the products (CPAP mask replacement parts for particular brand) I needed. As such, I don't need to waste lot of money to buy a new se... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Matthew at Sleepco provided prompt communication and excellent service. We hired the BMC M1 mini CPAP for an overseas trip. We liked them so much that we ended up keeping them. Being able to hire the... Toon meer

Bedrijfsgegevens

  1. Gezondheids- en schoonheidsartikelen winkel

Geschreven door het bedrijf

Sleepco is NZ owned and operated focusing on sleep enhancing solutions. We stock quality CPAP, APAP and BiPap machines, full face masks, nasal masks, CPAP accessories and can assist with sleep testing services.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

136 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 50% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,3

Alle reviews

(136)

28 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Practical & high quality product range

Practical, high quality products that make using my CPAP so much easier and more comfortable. I didn't realise there were products out there to help with skin irritation and I was struggling badly with it.
My orders have arrived within a couple of days and been exactly as shown on the website.

3 augustus 2026
Beoordeeld met 5 van de 5 sterren

Used to travel

Used to travel, great team, good communication, super easy to ensuring correct machine/fit etc. would recommend to others

27 juli 2026
Beoordeeld met 5 van de 5 sterren

Easy to view what I need.


Easy to view what I need.
Easy to add product to cart.
Easy to pay by credit card.
Quick delivery as well.
I was overall very satisfied with my experience using your website.
Keep up the good work.

13 mei 2026
Beoordeeld met 2 van de 5 sterren

Customer service chaotic

The sleep test equipment seemed good, but the logistics and customer service seemed chaotic. when I got the equipment the instruction sheet advised to fill in questionnaire after each night, but there was no link on where to find the questionnaire, or info about what info needed to be recorded e.g. time to get to sleep, time to toilet etc. It would be much better if customers were told to keep a note of this info before using the equipment, not afterwards. I went back to the customer support to get the link to the questionnaire. I paid a $350 bond, but have no confidence this was ever going to be returned to me. I heard nothing for 3 weeks after returning the equipment, so had to enquire. If I had not personally enquired, or had forgotten about the bond, it's hard not to assume this money would have been kept by the Company. Surely they should have some reliable system to ensure expensive bonds are refunded without having to rely on the customer to remind them. So overall, I suggest you be wary with this company.

8 februari 2026
Logo Sleepco

Antwoord van Sleepco

Hi Mike, we appreciate your review and sharing your experiences. Your feedback on this matter is important and has been reviewed by our accounts team to help ensure bond returns for sleep studies are not delayed. Please feel free to reach out for any further assistance.

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service. Matt was very helpful and attentive throughout, making sure my request was fulfilled diligently. The battery provided not only met all travel requirements but also performed very well. Overall, I'm very satisfied and will definitely come back when needed.

6 februari 2026
Beoordeeld met 5 van de 5 sterren

Super idea

Super idea, made NZ so much more accessible in a campervan. Affordable and easy equipment, thank you

4 februari 2026
Beoordeeld met 5 van de 5 sterren

BMC APAP Machine

Swift and prompt delivery and clear communication given on the item. Priced cheaper than others by a good amount too. Tracking info was given instantly and product arrived 3 days ahead of schedule. My go to for Cpap goods.

5 februari 2026
Beoordeeld met 1 van de 5 sterren

Generic products, not Resmed

Listing clearly states this is a Resmed product, even uses trademarked Resmed names for products.
The cushion I got was most definitely not Resmed, it was a very cheap generic knockoff that they probably source for $1 from China.

They admited it was not a Resmed product, apologised and said they hadn't updated their site/trademe listing yet. Weeks later they're still advertising Resmed, absolute scam artist.

DO NOT BUY FROM THIS SCAM ARTIST.

28 november 2025
Logo Sleepco

Antwoord van Sleepco

Beautiful review Daniel thanks. Here are the facts:

Daniel purchased a replacement cushion for his F20 Mask.

1. It was listed as a cushion for ResMed F20, there was legitimate confusion in the description leading him to believe it was a ResMed product. This was receieved with authenticity and we've updated the description to be more clear.

2. This is a high quality replacement cushion for the ResMed F20 BUT NOT made by resmed - we've had many happy customers.

3. You were offered a genuine ResMed cushion replacement and refused. 👏

4. You decided to keep, and instead accepted 50% of the purchase cost from us.

5. Left this lovely review on both Trustpilot and Trademe after declining a genuine ResMed replacement cushion and accepting 50% of the purchase cost back from your original purchase.

I could have this review removed, but it speaks of you more than it does of us.

Happy new year, all the very best for 2026 🙏

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