The Slinger Bag has been one of my more frustrating purchases. The product is poorly designed, which makes it frustrating to use and therefore useless. So many things don't work, from the power fo... Toon meer
Bedrijf heeft geantwoord
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Ich bin sehr zufrieden mit meiner Slinger Padel Bag. Leider war der Ball Collector nach 6 Monaten kaputt, aber der Kundenservice hat fantastisch reagiert. Das Teil wurde anstandslos und innerhalb weni... Toon meer
Bedrijf heeft geantwoord
Pickleball machine has worked great. Provides many settings that allow you to focus on many types of shots. Seems to be well constructed. Battery is easily removed for charging and storage in a clima... Toon meer
Bedrijf heeft geantwoord
Everything works as I expected, and I'm very happy with it. Functionally, the remote has a ridiculously short range - like 10 feet. This NEEDS to be improved. Aesthetically, the orange & black c... Toon meer
Bedrijf heeft geantwoord
4,1
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2K reviews
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Fantastic machine
Fantastic machine. Very consistent feeds, smooth and quiet. Very easy to operate. I love all the bag features.
19 februari 2025
Antwoord van Slinger Bag
Hi Tara,
Thank you for taking the time to share your positive experience with our machine!
We’re thrilled to hear that you find it fantastic, consistent, and easy to operate. It’s great to know that you love the bag features as well!
If you need any assistance, feel free to reach out to our support team through the following channels:
Email: support@slingerbag.com
Call or Text: 856-617-5931
Live Chat: available on our website at www.slingerbag.com
We’re always here to help!
Best regards,
Slinger Support
Timely delivery
Timely delivery, everything arrived without issues. Great design easy to follow instructions. Since Slinger would not ship to where I live , Puerto Rico , had to bring it by plane from North Carolina. To avoid hassle with TSA , I took out the lithium battery and brought it in my backpack with the terminals taped and in a ziplock bag. The Slinger bag I plastic wrapped it and arrived perfectly. Taking it out to the court soon to try it although I had already tried someone else’s who unfortunately had no idea where to place the machine and what settings to use. Everything is explained clearly in the instructions, so always read and take the time to test it
25 februari 2025
Antwoord van Slinger Bag
Hi Hans,
Thank you for sharing your experience with our machine! We’re delighted to hear that you had timely delivery and that everything arrived without issues. It's fantastic to know you found the design appealing and the instructions easy to follow.
We appreciate your resourcefulness in bringing the machine to Puerto Rico! Your tips about removing the lithium battery for travel are incredibly helpful for other customers.
We’re glad to hear that the instructions were clear and comprehensive, and we hope you enjoy using the machine on the court soon!
If you need any assistance, feel free to reach out to our support team through the following channels:
Email: support@slingerbag.com
Call or Text: 856-617-5931
Live Chat: available on our website at www.slingerbag.com
We’re always here to help!
Best regards,
Slinger Support
communication
25 februari 2025
Antwoord van Slinger Bag
Hi Steve,
Thank you for your feedback! We truly value your input regarding communication. Clear and effective communication is essential to us, and we're always striving to improve.
If you have any specific suggestions or concerns, please feel free to share them with us. We’re here to listen and assist you in any way we can.
If you need any assistance, you can reach out to our support team through the following channels:
Email: support@slingerbag.com
Call or Text: 856-617-5931
Live Chat: available on our website at www.slingerbag.com
Thank you again for your valuable feedback!
Best regards,
Slinger Support
Worked great for a while
Worked great for a while. The battery failed over a year ago and there are still no replacements. The battery is wired directly into a circuit board so it’s not possible to get an aftermarket replacement. Its now just a very heavy ball hopper. So far a big waste of money and more money if I’m ever able to buy a new battery.
22 maart 2025
Review zonder uitnodiging
Antwoord van Slinger Bag
Hi Bunky,
Thank you for your feedback, and we sincerely apologize for the inconvenience you've experienced with your product. We understand how frustrating it is to deal with a failed battery.
Slinger replacement batteries just ran out of stock in the past 2 weeks as stock was replenished. Please rest assured that we are actively working to resolve this issue and will notify you via email as soon as our stock of replacement batteries is back. Your satisfaction is important to us, and we appreciate your patience in this matter.
If you need any assistance, feel free to reach out to our support team through the following channels:
Email: support@slingerbag.com
Call or Text: 856-617-5931
Live Chat: available on our website at www.slingerbag.com
We’re always here to help!
Best regards,
Slinger Support
We love our new Slinger bag it…
We love our new Slinger bag and use it often (4hrs + per week). We do have a couple suggestions:
1. The descriptions of the buttons are confusing. Instead of “feed” perhaps interval length?
2. Using the included carabiner to keep the control panel cover open requires a hard stretch, so we added a second small carabiner and it is much easier to keep the cover open.
Overall we are so happy with our purchase. The bag is easy to wheel to our tennis courts and stays charged for as long as we want to use it (we have not tried to use it for more than 90 min). We have people of widely different abilities in our household and all find it great for stroke refinement. It is easy to adjust the speed and height of the ball. The higher speed has a lot of topspin but the lower speed sends a flat ball.
17 januari 2025
Antwoord van Slinger Bag
Hi Elizabeth,
Thank you for your thoughtful feedback! We’re thrilled to hear that you and your family are enjoying your new Slinger bag and making the most of its features.
Regarding your suggestions:
We appreciate your input about the button descriptions. The term “feed” was chosen because it relates to the speed of the feeder plate’s rotation, which determines how quickly balls are 'fed' to the launching chute. However, we understand that terminology can be confusing, and we’ll certainly take your suggestion into consideration for future updates.
We designed the carabiner to be tight to ensure that it stays securely in place and doesn’t accidentally cover the launching chute or have slack to get caught in any wind and move the machine. We understand that this can make it a bit challenging to use, and we appreciate your creativity in adding a second carabiner to improve the experience for yourself.
If you need any assistance, feel free to reach out to our support team through the following channels:
Email: support@slingerbag.com
Call or Text: 856-617-5931
Live Chat: available on our website at www.slingerbag.com
We’re always here to help!
Thank you once again for your feedback! If you have any more suggestions or questions, please feel free to reach out.
Best regards,
Slinger Support
I’ve been saving my money for a long…
I’ve been saving my money for a long time to buy a ball machine when I found this one. It’s super easy to use, it works great and it’s something I can easily get in and out of the car and set up by myself. One of the best things I’ve ever purchased.
27 februari 2025
Antwoord van Slinger Bag
Hi Shawn,
Thank you so much for taking the time to share your feedback! We’re thrilled to hear that the ball machine has been such a great addition to your routine. We're especially glad that you find it easy to use, portable, and efficient—it’s exactly what we aim for with our products.
It’s always fantastic to hear that our customers are enjoying their purchases and getting the most out of them. We truly appreciate your kind words, and we’re so happy to know that this purchase has been one of the best you’ve made!
If you ever need any assistance or have questions in the future, don’t hesitate to reach out to our dedicated support team. We're here to help!
You can contact us through the following channels:
Email: support@slingerbag.com
Call or Text: 856-617-5931
Live Chat: Available on our website at www.slingerbag.com
Thank you again for your trust and support. We look forward to serving you again soon!
Best regards,
Slinger Support
Antwoord van Slinger Bag
Hi Greg,
Thank you for sharing your feedback with us! We're so glad to hear that you find our product cleverly designed and easy to use. We work hard to create user-friendly products, and it’s always rewarding to hear that it’s making a difference for our customers.
If you ever need assistance or have any questions, feel free to reach out to our support team. We’re always here to help!
You can contact us through the following channels:
Email: support@slingerbag.com
Call or Text: 856-617-5931
Live Chat: Available on our website at www.slingerbag.com
Thanks again for your feedback, and we look forward to continuing to serve you!
Best regards,
Slinger Support Team
Bad battery/ supply issues
My battery died in my unit about 6 months after I bought it. I inquired about batteries once a month for the better part of a year and was always told they would be in stock “next month.” After months of asking I finally requested to be notified when they were finally in stock again. I heard nothing until i checked one day and they were in stock again. No one notified me as promised. I missed the better part of a tennis season because I could not power my unit that was not even a year old. I would not recommend this product to anyone.
26 februari 2025
Antwoord van Slinger Bag
Hi Barrett,
Thank you for taking the time to share your experience with us. I want to extend my heartfelt apologies for the challenges you faced with the battery availability for your unit. I completely understand how disappointing it must have been to miss out on a significant part of your tennis season.
I want to clarify that we did send updates regarding the batteries: on January 16th, we notified customers about limited stock availability and expected more to arrive in 4-6 weeks. Additionally, on February 4th, we emailed that more stock had arrived and was available on our website. It’s possible that our emails may have filtered into your spam folder, as many customers received these updates without issue.
I’m relieved to see that you were able to place an order and received your replacement battery on March 4, 2025. Your feedback regarding our communication is invaluable, and we are actively working to improve our processes to ensure that our customers receive timely updates in the future. Your patience throughout this ordeal has been greatly appreciated.
If you have any further questions or need assistance, please don’t hesitate to reach out to our dedicated support team through the following channels:
Email: support@slingerbag.com
Call or Text: 856-617-5931
Live Chat: available on our website at www.slingerbag.com
We’re always here to help, and we value your trust in us.
Thank you for your understanding.
Best regards,
Slinger Support
Decent for the Price, but inconsistent
Fast shipping! The accessories that came with the bag (60x balls, Ball Tube) are subpar. The ball tube ended up breaking completely on the first day of use and I had to throw it out. The 60x balls are plastic/flimsy and do not simulate the feel of standard pickleballs like Franklin x40s and Selkirk Pro 1s. They also travel very differently from the launcher itself. They don’t go as far and tend to be short. I would’ve rather had the option to only purchase the slinger bag for less. Feels like the accessories were cheap additions included to mark up the price of the whole machine.
For the launcher itself, it works okay and does its intended purpose. The issues I’ve had with it is that it’s incredibly manual to adjust the launcher, you’ll have to lug around an additional accessory to oscillate the launcher from side-to-side, and there is inconsistency in the shots setup from the launcher. The inconsistency in shots have led to balls going straight into the net and getting hit in the face a couple times when practicing blocks at the net. Definitely wear eye protection. The battery lasts about three hours which is nice and it fits in the trunk of my Camry. Note that you won’t likely fit much of anything else in the trunk with it. Overall, it’s great for practicing shots with variability, but if you want consistency, I wouldn’t go with this bag. It’s slightly overpriced.
19 februari 2025
Antwoord van Slinger Bag
Hi Alex,
Thank you for your detailed feedback regarding your recent experience with our product. I sincerely apologize for the inconvenience caused by the broken ball tube and the issues you encountered with the included accessories. We included the 60 pickleballs with the launcher as a convenient way for users to start using the machine right away. In fact, when we began including them, we did not adjust the price—this was an added benefit. Your insights are incredibly valuable to us, and we truly appreciate you taking the time to share your experience.
I'm glad to hear that the launcher itself is working as intended, but I understand how frustrating it must be to deal with inconsistencies and manual adjustments. We are always striving to improve our products and your feedback will certainly be taken into account.
Regarding the broken ball tube, please contact our support team so we can assist you with the replacement. We want to ensure you have a fully functional setup to enhance your practice experience.
You can reach our support team through the following channels:
Email: support@slingerbag.com
Call or Text: 856-617-5931
Live Chat: available on our website at www.slingerbag.com
We’re here to help, and we appreciate your understanding as we work to make your experience better.
Thank you once again for your feedback.
Best regards,
Slinger Support
Antwoord van Slinger Bag
Hi Chris,
Thank you for sharing your positive experience with us! We’re thrilled to hear that your Slinger unit is working great after a year of use. Your satisfaction means a lot to us, and we appreciate your support.
If you ever have any questions or need assistance, please don’t hesitate to reach out to our support team through the following channels:
Email: support@slingerbag.com
Call or Text: 856-617-5931
Live Chat: available on our website at www.slingerbag.com
We’re always here to help!
Best regards,
Slinger Support
I needed a new battery after a…
I needed a new battery after a considerable wait for them to be back in stock I got my battery promptly and it is working well
25 februari 2025
Antwoord van Slinger Bag
Hi John,
Thank you for taking the time to share your experience with us! We’re glad to hear that you received your new battery promptly and that it’s working well for you. Your patience during the wait is greatly appreciated, and we’re thrilled that you’re satisfied with the outcome.
If you have any questions or need further assistance, please don’t hesitate to reach out to our support team through the following channels:
Email: support@slingerbag.com
Call or Text: 856-617-5931
Live Chat: available on our website at www.slingerbag.com
We’re always here to help!
Best regards,
Slinger Support
I purchased a replacement battery so…
I purchased a replacement battery so it was straight forward. However, it was out of stock for a least 6 months which is very inconventient.
18 februari 2025
Antwoord van Slinger Bag
Hi Thomas,
Thank you for your recent feedback and for sharing your experience with us.
We sincerely apologize for the inconvenience caused by the extended out-of-stock period for the replacement battery. A raw material shortage at the manufacturer resulted in delays in receiving the product. We understand how frustrating this must have been and truly appreciate your patience. We're glad you were finally able to receive the battery after the long wait.
Your feedback is invaluable to us as we continue to enhance our services.
If you need any assistance, feel free to reach out to our support team through the following channels:
Email: support@slingerbag.com
Call or Text: 856-617-5931
Live Chat: available on our website at www.slingerbag.com
We’re always here to help!
Thank you again for your understanding, and we hope to serve you better in the future.
Best regards,
Slinger Support
Very happy with my purchase.
24 februari 2025
Antwoord van Slinger Bag
Hi Barbara,
Thank you for taking the time to share your feedback on Trustpilot! We're thrilled to hear that you're very happy with your purchase.
Your satisfaction is our top priority, and we appreciate your support. If you need any assistance, feel free to reach out to our support team through the following channels:
Email: support@slingerbag.com
Call or Text: 856-617-5931
Live Chat: available on our website at www.slingerbag.com
We’re always here to help!
Best regards,
Slinger Support
Antwoord van Slinger Bag
Hi Wenceslao,
Thank you so much for your kind words!
We're thrilled to hear that you're satisfied with our customer service. We strive to ensure that all our customers have the best possible experience, and it's great to know we're on the right track.
If you need any assistance, feel free to reach out to our support team through the following channels:
Email: support@slingerbag.com
Call or Text: 856-617-5931
Live Chat: available on our website at www.slingerbag.com
We’re always here to help!
Best regards,
Slinger Support
It was great
11 februari 2025
Antwoord van Slinger Bag
Hi Wayne,
Thank you for your review! We’re so glad to hear that your experience with the Slinger was great. It’s always wonderful to know that we’re meeting our customers' expectations.
If there’s anything specific you’d like to share about what you enjoyed most, we’d love to hear it! Your feedback helps us continue to improve and provide the best experience possible.
Should you need any assistance or have any questions in the future, don’t hesitate to reach out. You can contact our support team through the following channels:
Email: support@slingerbag.com
Call or Text: 856-617-5931
Live Chat: Available on our website at www.slingerbag.com
Thanks again for choosing us, and we look forward to continuing to serve you!
Best regards,
Slinger Support
Antwoord van Slinger Bag
Hi Daravanh,
Thank you for your kind review! We're so happy to hear that you're enjoying the tennis machine and that it's living up to your expectations in terms of its design and ease of use.
If you ever need assistance or have any questions, please don’t hesitate to reach out. You can contact our support team through the following channels:
Email: support@slingerbag.com
Call or Text: 856-617-5931
Live Chat: Available on our website at www.slingerbag.com
We’re always here to help!
Best regards,
Slinger Support
CSR gave me inaccurate information…
CSR gave me inaccurate information month after month concerning new battery availability.
It’s better to be honest about when product is going to arrive.
18 februari 2025
Antwoord van Slinger Bag
Hi Melissa,
Thank you for your feedback. We understand your frustration and appreciate you sharing your concerns.
Our initial battery availability estimates were based on the best information we had at the time. Unfortunately, an unexpected raw material shortage at the manufacturer impacted our timelines and our ability to provide a firm shipping date.
We regret any confusion this may have caused and always strive to be as transparent as possible.
If you need any further assistance, please don’t hesitate to reach out:
📧 Email: support@slingerbag.com
📞 Call/Text: 856-617-5931
💬 Live Chat: www.slingerbag.com
We’re here to help!
Best regards,
Slinger Support
I'm happy with the product
I'm happy with the product, and this three generation's family are using it, especially the kids who are starting with the sport. Thanks also for the box of balls...
20 januari 2025
Antwoord van Slinger Bag
Hi Rodolfo,
Thank you so much for sharing your positive experience with our product! We’re thrilled to hear that it’s been a hit with your entire family, especially the kids who are just starting with the sport.
We’re also happy that you enjoyed the box of balls. Your feedback means a lot to us, and we truly appreciate your support.
If you need any assistance, feel free to reach out to our support team through the following channels:
Email: support@slingerbag.com
Call or Text: 856-617-5931
Live Chat: available on our website at www.slingerbag.com
We’re always here to help!
Best regards,
Slinger Support
Remote not working correctly...
The remote works only if it is not more than 2ft. away from the launcher, never worked not even once at the opposite court. This is my second set purchase and the first one did not have this issue. Please help.
17 januari 2025
Antwoord van Slinger Bag
Hi Joseph,
Thank you for your feedback, and we sincerely apologize for the inconvenience you’ve experienced with the remote.
We understand how frustrating this can be, and we want to assure you that we are already working to resolve the issue. Our team has reached out to you to troubleshoot the situation further and to provide any assistance you may need to get everything working properly.
We appreciate your continued support and your second purchase, and we’re committed to making this right for you.
Please feel free to reach out to our support team through the following channels:
Email: support@slingerbag.com
Call or Text: 856-617-5931
Live Chat: Available on our website at www.slingerbag.com
We’re always here to help!
Best regards,
Slinger Support
El trato al cliente deja mucho que…
El trato al cliente deja mucho que desear, la máquina falla mucho y es dificil de limpiar. Deberían cuidar mas los detalles y proteger los conectores porque dan muchos problemas.
5 maart 2025
Review zonder uitnodiging
Antwoord van Slinger Bag
Hi Raquel,
Thank you for reaching out and sharing your feedback. I’m really sorry to hear that you’re experiencing an issue with your Slinger—I know how frustrating that can be.
To assist you as quickly as possible, could you let us know which model of launcher you purchased and where you bought it from?
Additionally, if you could provide more details about the specific problem you’re facing, we’ll be able to better understand the issue and find the best solution for you.
You can always reach us through any of the following support channels:
📧 Email: support@slingerbag.com
📞 Call or Text: 856-617-5931
💬 Live Chat: Available on our website at www.slingerbag.com (https://www.slingerbag.com/)
We’re here to help and look forward to getting this resolved for you!
Best regards,
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