Had smart connect come in to sort our phone system. They came in showed us the money we’d be saving (which was well over 75% of the original bill) and we signed then and there. Since then they’ve kept... Toon meer
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2nd site now completed and up and running . Bt wanted 3k upfront plus an additional payment per month for the work !!!!! Brian has done the whole package for a lot less per month and no upfront c... Toon meer
Quote you certain prices on sign up, salesman didn't show or explain the full contract. You get sent one hours later with no cooling off period or get out clauses signing you up to lease there servic... Toon meer
Bedrijf heeft geantwoord
I wasn't aware of the switch over so was sceptical at first but they were very informative and calmly explained everything I needed to know. I'm now happily switched over thanks to them.
Bedrijfsgegevens
Contactgegevens
30 Christchurch Road, BH1 3PD, Bournemouth, Verenigd Koninkrijk
- 08000385005
- info@smart-coms.co.uk
- smart-coms.co.uk
3,6
Gemiddeld
54 reviews
Geen gegevens bekend over review-uitnodigingen
Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 10% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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10 out of 10 for fast internet
Fast internet has helped our business very pleased, we are a small car Garage, So having fast Internet makes such a Difference to our livelihood as we do MOT and needed a dedicated line for it ,Our previous telephone supplier did not understand the importance of having fast Internet and good customer meant to our business and we are glad we did the change over to smart Connect , very happy customer!
15 augustus 2024
Review zonder uitnodiging
Excellent service from Bryan
Excellent service from Bryan! Got everything sorted very quickly. Thank you!
28 november 2024
Review zonder uitnodiging
Just had new phones and broadband…
Just had new phones and broadband installed at our office, the engineer was great and the phones are a massive upgrade. Would be happy to recommend there services
20 november 2024
Review zonder uitnodiging
Be very careful
Be very careful The salesman gave us a fixed price for 7 years we have not had the right price yet (always a lot more) also seam to be extra hidden costs we were not told about
UPDATE so 2 and a half years later Darren phoned me offered me his apologies for salesman not telling me the truth and offered me a discounted rate also offered me a further discount if I update this review so here I am, still don't like the company but Darren was a nice person and all be it a bit late has tried to rectify the situation. It has still cost me a lot more money than what the salesman told me but there is only so much Darren could do.
19 november 2024
Review zonder uitnodiging
Wonderful Experience
Thank you Smart Coms. I have had problems in the past with other companies but since switching over to Smart Coms I have had such a fantastic service. My lines are clear and broadband is super fast. I am able to reach so many more customers since joining and my business has grown. The salesman was very polite and knowledgeable and the team back in the office are on the end of the phone if ever needed.
Thank you!
19 september 2024
Review zonder uitnodiging
Been with them just over 4years
Been with them just over 4years, never had any issues , great customer service , super fast fibre broadband which has helped out business .. thank you Smart com of Plymouth!
17 mei 2024
Review zonder uitnodiging
DO NOT USE IF ONLY WE KNEW, HOW BAD IT WAS GOING TO GET.
We are a very small business, and was approached by smart connect, salesman said they would take over our contract over a year later this has not been done. Lots of promises from David Pedrini (Director) we now have a court judgment pending. Our solicitors have heard the telephone conversation. and now we have to go to court. Please do not use this company. You are not getting what you sign up for. Its just a lot of unwanted trouble.
1 juni 2024
Review zonder uitnodiging
DO NOT USE
DO NOT USE. Terrible company, made to believe they were working on behalf of open reach with government license. Asked to sign contracts without actually seeing any documents and then say it’s a b2b contract with no cool off period at all. Scam artists trying to sign you into contracts on false premise. Then take legal action when asked to not proceed less than 5 hours after meeting. Avoid at all costs.
14 augustus 2024
Review zonder uitnodiging
Be very careful - not regulated by OFCOM
"SMART CONNECT TELECOM LTD"
Be very careful. !!!!
NO 14 day CANCELATION PERIOD once signed your trapped as YOU INVITED them in.
7 year contracts
Not regulated by ofcom etc as B2B CONTRACT.
PLEASE PLEASE PLEASE do your due diligence and get contract reviewed by a professional, NEVER sign any paperwork based on sales talk.
1 januari 2024
Review zonder uitnodiging
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