Smartbox Reviews 

290
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

This company was brilliant, nothing was too much trouble, the rates were pretty reasonable, and the drivers were friendly and helpful. The redelivery and unload service was magic, it went without a h... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

From collection to drpoff - the entire journey was outstanding. I have recommended Smartbox to many people since dealing with your company. Shout out to Liam who was always very helpful and frie... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I did not make the payment in time to secure the smart box booking however, i needed this box do or die & I called & explained my urgency & staff accommodated & approved my contract. I requested x 3... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Helpful with info on best sized box to order. Answered all questions I had about their service well. Very prompt with delivery & pick-up. Can't comment more as have only just started 6 months contra... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Opslagbedrijf

Over Smartbox

Informatie afkomstig van verschillende externe bronnen

SmartBox

Smartbox is one of the best storage ideas around. Easy and convenient, Smartbox comes right to the door of your home or office, no matter where you are in Melbourne or Sydney . You have one day (24 hours) to pack your Smartbox unit yourself and then we come and collect it. Your Smartbox is then stored in our secure storage facility.



deliver


load


store


Promo Image


Contactgegevens


4,7

Uitstekend

TrustScore 4.5 uit 5

290 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(290)

36 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Helpful and knowledgeable

George in operations is extremely helpful and provided me options to make the transition as easy as possible. Mike at the storage facility is extremely helpful with solutions and very accomodating on containers being delivered.

25 november 2023
Logo Smartbox

Antwoord van Smartbox

Thank you Laurice for your 5 star review! We are so glad you choose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to our hard working team!
Thanks again,
Smartbox Customer Service.

Beoordeeld met 5 van de 5 sterren

So easy to order online

So easy to order online, other places don't have price on website, that why I chose this company.

17 november 2023
Logo Smartbox

Antwoord van Smartbox

Dear Jenna,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your excellent feedback, we’ll pass on your kind words to our hard working Smartbox team!
Kind regards,
Smartbox Customer Service.

Beoordeeld met 5 van de 5 sterren

Smartbox were brilliant.

Smartbox were brilliant.
They delivered the storage unit to our home on time and staff were very professional.
When we had moved to our new address it was simple as a phone call and our were delighted to us.
Nothing broken and again the staff were great.
More than happy to recommend Smartbox, they were simply great.
Rod

31 oktober 2023
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Antwoord van Smartbox

Thank you Rod for your 5 star review! We are so glad you choose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to our hard working team!
Thanks again,
Smartbox Customer Service.

Beoordeeld met 5 van de 5 sterren

These guys were great

These guys were great! Flexible and cost effective, the box was dropped off and picked up quickly. I will totally use them again.

21 oktober 2023
Logo Smartbox

Antwoord van Smartbox

Dear Terri,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your excellent feedback, we’ll pass on your kind words to our hard working Smartbox team!
Kind regards,
Smartbox Customer Service.

Beoordeeld met 5 van de 5 sterren

Friendly and super responsive.

Friendly and super responsive.. had a very smooth experience.

10 oktober 2023
Logo Smartbox

Antwoord van Smartbox

Thank you Jay for your 5 star review! We are so glad you choose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to the team!
Thanks again,
Smartbox Customer Service.

Beoordeeld met 5 van de 5 sterren

Amazing customer service from all the…

Amazing customer service from all the team. Fast delivery, such a wonderful solution to storage. Cost effective. I would highly recommend.

5 oktober 2023
Logo Smartbox

Antwoord van Smartbox

Thank you Melissa for your 5 star review! We are so glad you choose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to the team!
Thanks again,
Smartbox Customer Service.

Beoordeeld met 5 van de 5 sterren

Friendly and efficient

The process was explained to me very clearly by Josh before our things were collected and stored.
When we wanted the contents brought to our new address it went through seamlessly. Richard and Alfred who delivered our furniture and boxes deserve special praise as they were both friendly and professional.

18 september 2023
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Antwoord van Smartbox

Dear Deborah,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your excellent feedback, we’ll pass on your kind words to our hard working Smartbox team!
Kind regards,
Smartbox Customer Service.

Beoordeeld met 5 van de 5 sterren

As a family we have used the Smartbox…

As a family we have used the Smartbox for many years and found it to be very handy and all the staff involved to be friendly and helpful.
I would use the service again if I needed to and recommend it to friends too.

11 september 2023
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Antwoord van Smartbox

Thank you Kevin for your 5 star review and your ongoing support! We are so glad you choose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to the team!
Thanks again,
Smartbox Customer Service.

Beoordeeld met 5 van de 5 sterren

Reliable

Reliable , on time, the person delivering the box demonstrated how everything worked and was very polite and helpful. They picked the box up the next day in time

1 september 2023
Logo Smartbox

Antwoord van Smartbox

Dear Robyn,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your great feedback, we’ll pass on your kind words to our Smartbox team!
Kind regards,
Smartbox Customer Service.

Beoordeeld met 5 van de 5 sterren

We are happy

They were very professional, efficient and helpful. The team from the office to the delivery person was great. They communicated well when the storage box was to be delivered and the picked up time.
I would definitely use them again. Their pricing was reasonable.

Thank you
Maria Pham

1 augustus 2023
Logo Smartbox

Antwoord van Smartbox

Thank you Maria for your 5 star review! We are so glad you chose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to the team!
Thanks again,
Smartbox Customer Service.

Beoordeeld met 5 van de 5 sterren

no hidden cost or fuel levies

no hidden cost or fuel levies, a lot cheaper than the competitors, fits in an average driveway. Driver was lovely and experienced in reversing, operations team was very helpful and accommodating. Loved the convenience of carefully packing your personal items with care.

26 juli 2023
Logo Smartbox

Antwoord van Smartbox

Dear Sofi,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your great feedback, we’ll pass on your kind words to our Smartbox team!
Kind regards,
Smartbox Customer Service.

Beoordeeld met 5 van de 5 sterren

Very happy with the service provided

Very happy with the service provided, especially as I was abroad when setting up up the contract for the storage. The whole process has been very smooth and efficient at every point.

13 juli 2023
Logo Smartbox

Antwoord van Smartbox

Thank you Ranjan for your 5 star review! We are so glad you chose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to the team!
Thanks again,
Smartbox Customer Service.

Beoordeeld met 5 van de 5 sterren

Smartbox have a great team

Compared to their competitors Smartbox is a dream. Courteous, reliable, sensible, on time, easy to deal with, they were great across the team…Richard, Josh, John are all good guys.and they gave us a couple of handy tips that made our move super smooth and cost effective…not the cheapest but arguably the best for our needs.

7 juli 2023
Logo Smartbox

Antwoord van Smartbox

Thank you Tim for your 5 star review! We are so glad you chose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to the team!
Thanks again,
Smartbox Customer Service.

Beoordeeld met 5 van de 5 sterren

We had a great experience with…

We had a great experience with smartbox, friendly customer service with simple, easy to understand process. We would definitely use them again in future.
Aziz

4 juli 2023
Logo Smartbox

Antwoord van Smartbox

Dear Aziz,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your great feedback, we’ll pass on your kind words to our Smartbox team!
Kind regards,
Smartbox Customer Service.

Beoordeeld met 5 van de 5 sterren

Absolutely amazing

Absolutely amazing, if you are looking for an amazing storage company Smart Box are the ones, from the moment I spoke to Richard and booked to the smart box arriving to then leaving absolutely stress free, and the price is fantastic. Thank you so much for a stress free experience AAAt will only use Smartbox.

12 juni 2023
Logo Smartbox

Antwoord van Smartbox

Dear Vanessa,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your great feedback, we’ll pass on your kind words to our Smartbox team!
Kind regards,
Smartbox Customer Service.

Beoordeeld met 5 van de 5 sterren

Fantastic and professional service.

Have had a fantastic experience with this company, from the initial contact to the final unload of the Smartbox.
Professional and great customer service from everyone that I had contact with.
Would highly recommend them to anyone looking for a storage solution.

9 juni 2023
Review zonder uitnodiging
Logo Smartbox

Antwoord van Smartbox

Thank you for your 5 star review! We are so glad you chose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to the team!
Thanks again,
Smartbox Customer Service.

Beoordeeld met 5 van de 5 sterren

This company is totally professional

This company is totally professional
from the time the pickup arrived to when it was completed
Recommend
JK

30 mei 2023
Logo Smartbox

Antwoord van Smartbox

Thank you John for your 5 star review! We are so glad you chose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to the team!
Thanks again,
Smartbox Customer Service.

Beoordeeld met 4 van de 5 sterren

Helpful with info on best sized box to…

Helpful with info on best sized box to order. Answered all questions I had about their service well. Very prompt with delivery & pick-up. Can't comment more as have only just started 6 months contract. Only thing I could mention is, if loading bigger items like washing machine or diningroom table yourself, make sure have enough muscle power to push trolley up ramps into the box. Also
to pull down top of outside cover to shut box up for removal. Took two of us to pull the string/rope together to activate the mechanism.

14 mei 2023
Logo Smartbox

Antwoord van Smartbox

Dear Corinne,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your feedback, we’ll pass on your kind words to our Smartbox team!
Kind regards,
Smartbox Customer Service.

Beoordeeld met 5 van de 5 sterren

Great company to work with

They did everything they said they would, no hidden gotchyas. All staff I dealt with along the way from there sales guys and SmartBox driver were real helpful and down to earth people. Kudos to the team at SmartBox

9 mei 2023
Logo Smartbox

Antwoord van Smartbox

Dear Robin,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your great feedback, we’ll pass on your kind words to our Smartbox team!
Kind regards,
Smartbox Customer Service.

Beoordeeld met 5 van de 5 sterren

Very satisfied

Service excellent. George has been very helpful over the years. Pick up and delivery professional and friendly each time .

2 mei 2023
Logo Smartbox

Antwoord van Smartbox

Dear Marie,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your great feedback, we’ll pass on your kind words to our Smartbox team!
Kind regards,
Smartbox Customer Service.

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