This company was brilliant, nothing was too much trouble, the rates were pretty reasonable, and the drivers were friendly and helpful. The redelivery and unload service was magic, it went without a h... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
From collection to drpoff - the entire journey was outstanding. I have recommended Smartbox to many people since dealing with your company. Shout out to Liam who was always very helpful and frie... Toon meer
Bedrijf heeft geantwoord
I did not make the payment in time to secure the smart box booking however, i needed this box do or die & I called & explained my urgency & staff accommodated & approved my contract. I requested x 3... Toon meer
Bedrijf heeft geantwoord
Helpful with info on best sized box to order. Answered all questions I had about their service well. Very prompt with delivery & pick-up. Can't comment more as have only just started 6 months contra... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Smartbox
Informatie afkomstig van verschillende externe bronnen
Smartbox is one of the best storage ideas around. Easy and convenient, Smartbox comes right to the door of your home or office, no matter where you are in Melbourne or Sydney . You have one day (24 hours) to pack your Smartbox unit yourself and then we come and collect it. Your Smartbox is then stored in our secure storage facility.
Contactgegevens
Australië
- smartbox.com.au
4,7
Uitstekend
290 reviews
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Very reliable, professional service
Very reliable, professional service.
The staff are very friendly. The Removalist’s arrived on time, we’re very kind and always checked in with me while they were loading my furniture.
This is the second time I have used this storage facility and they do not disappoint. Highly recommended.
Thank you to all the staff :)
27 april 2023
Antwoord van Smartbox
Thank you Maria for your 5 star review! We are so glad you chose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to the team!
Thanks again,
Smartbox Customer Service.
Dam that dude knows how to reverse a…
Dam that dude knows how to reverse a trailer, I would of put it through the fence!
30 april 2023
Antwoord van Smartbox
Dear Chris,
We’re so glad you enjoyed your experience with Smartbox and YES our drivers are the best in the biz! Thank you for your feedback, we’ll pass on your kind words to our Smartbox team!
Kind regards,
Smartbox Customer Service.
furniture stored for 13 years
I had my furniture stored for 13 years; when boxes were opened I found they were almost as when they went in; only a table leg was a bit scratched but believe this happened when furniture was delivered not while in storage. I found Smartbox Team responsible for the delivery very professional & would have no hesitation to use them again.
28 april 2023
Antwoord van Smartbox
Dear Ana,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your great feedback, we’ll pass on your kind words to our Smartbox team!
Kind regards,
Smartbox Customer Service.
Amazing service
22 april 2023
Antwoord van Smartbox
Dear Elizabeth,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your feedback, we’ll pass on your kind words to our Smartbox team!
Kind regards,
Smartbox Customer Service.
Very efficient and polite
Very efficient, polite and excellent service provided by the two staff members (Mote and Richard). They handled the move perfectly. They came on time and moved everything to my satisfaction.
17 april 2023
Review zonder uitnodiging
Antwoord van Smartbox
Dear Farhat,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your great feedback, we’ll pass on your kind words to our Smartbox team!
Kind regards,
Smartbox Customer Service.
I would highly recommend and already…
I would highly recommend and already have as being with them these last 3 years all I have had is a great experience easyto access friendly helpful staff and service and reasonably priced definitely use them again if I needed to
17 april 2023
Antwoord van Smartbox
Thank you Eva for your 5 star review! We are so glad you chose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to the team!
Thanks again,
Smartbox Customer Service.
Friendly service
Friendly service, prompt delivery and assistance with extra storage unit without notice. Staff are are great and the manager John is very friendly and extremely helpful and supportive.
15 april 2023
Antwoord van Smartbox
Dear John,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your great feedback, we’ll pass on your kind words to our Smartbox team!
Kind regards,
Smartbox Customer Service.
Smartbox is a personalised &…
Smartbox is a personalised & professional service. They are true to their word. Richard who organised my Smartbox and Frank who delivered it were kind and helpful. My family were having health issues and nothing was an issue. Thank you
15 maart 2023
Antwoord van Smartbox
Thank you Eliza for your 5 star review! We are so glad you chose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to the team!
Thanks again,
Smartbox Customer Service.
Antwoord van Smartbox
Dear Kate,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your great feedback, we’ll pass on your kind words to our Smartbox team!
Kind regards,
Smartbox Customer Service.
While experience has been reassuring
While experience has been reassuring, professional and easy. I think its reasonable coastwise also. Thanks all involved. All good so far.
7 maart 2023
Antwoord van Smartbox
Thank you Samantha for your 5 star review! We are so glad you chose Smartbox as your preferred storage provider. We will pass on your feedback to the team!
Thanks again,
Smartbox Customer Service.
The staff at Grace were excellent and…
The staff at Grace were excellent and went beyond the normal to support in transferring my goods out of my storage box, their extra care, concern and help was greatly appreciated thank you
5 maart 2023
Antwoord van Smartbox
Dear Nadya,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your feedback, we’ll pass on your kind words to our Smartbox team!
Kind regards,
Smartbox Customer Service.
Antwoord van Smartbox
Dear James,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your feedback, we’ll pass on your kind words to our Smartbox team!
Kind regards,
Smartbox Customer Service.
Excellent service
Guys were on time, very polite, worked hard and nothing was an issue. Keep up the great work smart box.
1 maart 2023
Antwoord van Smartbox
Thank you Sally for your 5 star review! We are so glad you chose Smartbox as your preferred storage provider. We will pass on your feedback to the team!
Thanks again,
Smartbox Customer Service.
The customer service from the start was…
The customer service from the start was outstanding and very professional, the team communicated every step from start to finish, arrived on time and were very courteous.
More than happy to use them again.
19 januari 2023
Antwoord van Smartbox
Dear John,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your great feedback, we’ll pass on your kind words to our Smartbox team!
Kind regards,
Smartbox Customer Service.
We had a great experience
We had a great experience with smart box. Not only did we save money by using them rather than a traditional storage warehouse, but when we needed to revisit our storage the staff were very helpful and friendly. Five stars
31 augustus 2022
Antwoord van Smartbox
Thank you Katharine for your 5 star review! We are so glad you chose Smartbox as your preferred storage provider. We will pass on your excellent feedback to the team!
Thanks again,
Smartbox Customer Service.
I stored my belongings with Smartbox…
I stored my belongings with Smartbox while I went travelling around Australia in a campervan with my dog in 2022. From the outset they were the consummate professionals and super friendly to boot.
We’ve returned to sydney and our goods were returned to our front door with a stand out team of young guys that carried my belongings safely up to our new home.
Throughout my experience, every email, phone call and conversation showed the wonderful culture of this company and I would not hesitate to say to you to use them for your storage and moving needs without any hesitation.
Stop scrolling, just book them.
I definitely will for my next adventure.
11 januari 2023
Antwoord van Smartbox
Thank you Joanne for your fantastic review. We are so glad you chose Smartbox as your preferred storage provider. We will pass on your excellent feedback to the team!
Thanks again,
Smartbox Customer Service.
Excellent service door to door!
17 januari 2023
Antwoord van Smartbox
Dear Millie,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your great feedback, we’ll pass on your kind words to our Smartbox team!
Kind regards,
Smartbox Customer Service.
I would highly recommend Smartbox
I would highly recommend Smartbox.
Well run company and excellent customer service.
6 januari 2023
Antwoord van Smartbox
Dear Simone,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your great feedback, we’ll pass on your kind words to our Smartbox team!
Kind regards,
Smartbox Customer Service.
It was an easy transition for me to…
It was an easy transition for me to organise storage in an urgent situation. I needed flexibility upon return as well. The Smartbox team went above my expectations in ensuring my requirements were accommodated.
Thank you very much Smartbox team.
4 januari 2023
Antwoord van Smartbox
Thank you Anjum for your great review. We are so glad you chose Smartbox as your preferred storage provider. We will pass on your feedback to the team!
Thanks again,
Smartbox Customer Service.
Great communication and flexibility
2 januari 2023
Antwoord van Smartbox
Dear Kate,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your great feedback, we’ll pass on your kind words to our Smartbox team!
Kind regards,
Smartbox Customer Service.
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