SMI consistently provides an outstanding service to us. A special thanks to Erin and Alicia, who always goes above and beyond, not only assisting promptly with all my customer service queries but also... Toon meer
Bedrijf heeft geantwoord
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SMI consistently provides an outstanding service to us. A special thanks to Erin and Alicia, who always goes above and beyond, not only assisting promptly with all my customer service queries but also... Toon meer
Bedrijf heeft geantwoord
I’ve been dealing with Alan and Becky for years, and their level of service is second to none. Orders are always dispatched and delivered promptly, and if I ever struggle to find something on the dash... Toon meer
Bedrijf heeft geantwoord
A great service all round, simple and efficient... what else do you need. Huge thank you to Shona from the customer care department... we had some issues with the courier service and she didn't stop u... Toon meer
Bedrijf heeft geantwoord
Ordering products has become much easier since SMI became our main PPE supplier. Customer Service is very good, with a willingness shown to listen to any issues and a positive approach to solving them... Toon meer
Bedrijf heeft geantwoord
Geschreven door het bedrijf
Vision House, Bedford Road, Petersfield, GU32 3QB, Hampshire, Verenigd Koninkrijk
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Have been using SMI for a while and the customer service is just out of this world, nothing is too much and any query you have is solved with ease.
Shout out to Grace for being a superb first point of call.

Antwoord van SMI
Grace and Alan's customer service were great from the beginning, from designing our uniform to getting samples sent out, quick responses and happy to help wherever possible

Antwoord van SMI
Spoke with David and Rachael who sourced us a football kit for the upcoming Waste World Cup.
We gave them a pretty tight deadline but they really went above and beyond! The kit was absolutely spot on with what we wanted.
Thanks so much.
Laura, Biffa Limited.

Antwoord van SMI
The team at SMI have been fantastic, Dave has been so accommodating to even the strangest of requests! The portal is easy to use, you get notifications when stock is dispatched, and when to expect delivery, which is prompt. 'IF' they are ever out of stock the team are in contact straight away to try to fill the gap. The products available are huge and SMI are always looking for amazing products to add to the catalogue. Dave is always on hand should I have a query or need some assistance. Thank you so much for your help and guidance.

Antwoord van SMI
Your company gives an excellent service, the ordering portal is fast and easy to use, the only thing about the portal is I'd like to add more items that I can badge up (with our corporate logo) delivery is quick and I'm always updated on delivery times etc.

Antwoord van SMI
Order was very quick as name of company had tobe put on.
Excellent service.

Antwoord van SMI
Great customer service, quick delivery
Thank you for supporting us with PPE for our operations

Antwoord van SMI
The help I received from our account manager Grace was outstanding, she couldn't have been more helpful and accommodating. She's gone to a lot of trouble to help me set up personalisation for our work clothing and has replied promptly and thoroughly to every email I have sent. Thank you Grace, what a superstar!

Antwoord van SMI
SMi did a fantastic job, we had to get some printed polo shirts at short notice and they nailed it us. excellent service, brilliant prices and great products

Antwoord van SMI
Recently switched to SMI as our supplier for workwear. Not only did they have the items we were looking for, but their selection was vast, and the prices were competitive. The website was easy to navigate, and the product descriptions were informative and accurate. I was pleasantly surprised by the fast shipping and the care they took in packaging our orders. We are thrilled by our move to SMI and look forward to the excellent customer service offered by Giles, Bethany, Matt and the team.

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Good delivery time and delivered to correct safe location

Antwoord van SMI
Excellent customer services, especially Kat who always goes above and beyond. Thank you for rushing my urgent order through. nothing is ever too much trouble. The quality of the PPE is very good. I have been dealing with SMI since joining my company 4 years ago and have to say i have never experienced any problems... Keep up the good work

Antwoord van SMI
Outstanding service and support from Ella Prior our Customer Experience Specialist who is always available for us and thank you!
Must also thank Sarah Baker for the hard work put in for our PPE review across our site, the data collected has helped provide our co-owners here in Yeo Valley Isleport with the best PPE products for their roles and meet their individual needs. SMI you are amazing!

Antwoord van SMI
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