Smilejustlove Reviews 

50
TrustScore 3.5 uit 5

3,4

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

Highly recommended! To be honest I was skeptical about purchasing from a Seller on Facebook but, couldn't have been more wrong. Bathing suits I purchased are lovely and fit perfect. The tracking and i... Toon meer

Beoordeeld met 5 van de 5 sterren

I have never ordered from this website before but omg the customer service is AMAZING! I ordered the wrong dress size and they were able to change it for me with no hassle or complains, I’m so pleased... Toon meer

Beoordeeld met 5 van de 5 sterren

I recently completed my first order with the brand. I forgot to use my discount code and so contacted customer service to ask how I could apply it retrospectively. The discount was immediately refunde... Toon meer

Beoordeeld met 1 van de 5 sterren

Hi, it is Sophia again. Thank you for your reply! Not sure why I can't reply to your reply so I have to edit the previous review. You are a liar and whoever replies to my review represents yo... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Kledingwinkel
  2. Damesmodewinkel

Geschreven door het bedrijf

Founded by a group of young people who love women's fashion trends, Smile Just Love is a designer brand that focuses on French classical style women's clothing. At Smilejustlove.com we love every passion and interest on Earth because it is a reference to your UNIQUENESS. And to create a perfect consumption experience for you is our core vision: To help you Express Yourself. To support you at Smile Just Love.


Contactgegevens

3,4

Gemiddeld

TrustScore 3.5 uit 5

50 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,4

Alle reviews

(50)

0 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

I recently completed my first order…

I recently completed my first order with the brand. I forgot to use my discount code and so contacted customer service to ask how I could apply it retrospectively. The discount was immediately refunded to me with no fuss - lovely!

2 januari 2024
Beoordeeld met 4 van de 5 sterren

Highly recommended!

Highly recommended! To be honest I was skeptical about purchasing from a Seller on Facebook but, couldn't have been more wrong. Bathing suits I purchased are lovely and fit perfect. The tracking and informing me of when package was being delivered was exceptional.

4 januari 2024
Beoordeeld met 5 van de 5 sterren

New user alert

I have never ordered from this website before but omg the customer service is AMAZING! I ordered the wrong dress size and they were able to change it for me with no hassle or complains, I’m so pleased with my shopping experience

7 januari 2024
Beoordeeld met 1 van de 5 sterren

a fraudulent company

Hi, it is Sophia again. Thank you for your reply! Not sure why I can't reply to your reply so I have to edit the previous review.
You are a liar and whoever replies to my review represents your company - Smilejustlove: a company constituted with fraudulent employers & employees.
You never reply to my email after I request a return. I even checked my spam emails. The clothes I received don't match your size chart. Doesn't matter what style you mentioned, size M is size M, should not be like size small people can't even pull them on.
You completely lost your dignity and my respect. I already contacted my credit company for a dispute.
Not sure how far your company will go if it doesn't allow customers to return the clothes that don't fit?

Don't buy anything from this website. You will not get a return if the clothes don't fit.
I bought 5 items and they sent me 4. After I contacted them for a return, they sent me the 5th one.
The size is smaller compared to the USA. Returning seems impossible because they don't reply to my emails to provide me with the return address they mentioned on their website.

24 juni 2024
Review zonder uitnodiging
Logo Smilejustlove

Antwoord van Smilejustlove

Hello Sophia
Thank you for your feedback and that's a pity that our products did not meet your expectations,we will continue to improve our designs.
And each piece of clothing has different styles and sizes.You can refer to our size chart to choose a more suitable size when placing an order.Also,we have helped you to solve the problem yesterday, please check your email box in time.
Looking forward to your nice reply.
Wish you all the best.

Beoordeeld met 1 van de 5 sterren

I returned the 2 shirts I bought for…

I returned the 2 shirts I bought for $98.00. Neither shirt fit. They refused to reimburse me so I’m calling them fraudsters.i would not recommend them to anyone.

23 mei 2024
Review zonder uitnodiging
Logo Smilejustlove

Antwoord van Smilejustlove

Hello Mary
Thank you for your feedback and we had refunded to you.
And now the case is in the checking progress of the bank.
So could you please contact the bank to get more details so that you can get the refund soon.
Thank you for your patience and understandings!
And if you have any questions, please feel free to contact us at anytime.
Wish you all the best.

Beoordeeld met 4 van de 5 sterren

Loved the dresses I received!

Loved the dresses I received! Delivery took a bit longer than expected but it was near the holidays so that was probably why.
The quality of the items is much better than I was expecting! Great affordable dresses for all occasions.

3 februari 2024
Beoordeeld met 4 van de 5 sterren

Elegant and feminine clothes

Out of all the clothes brands that I have tried smilejustlove is definetely one of my favourites. Their clothes are elegant and feminine which is such a rare combination these days

2 februari 2024
Beoordeeld met 3 van de 5 sterren

very bad experience...

very bad experience...
as I received only one item out of total 2 pieces I bought.
several emails I sent but I can't received any reply.
help this can be solved and as I want to buy more from your shop.

8 februari 2024
Review zonder uitnodiging
Logo Smilejustlove

Antwoord van Smilejustlove

Hello Lorrie
Thank you for your email and after checking,your package was sent to you on 7th,February and the package was missed by the express delivery and we will resend the item (S2361) to you soon.
Thank you for your feedback and we will strengthen the management of this part.
Sorry again for the shopping unpleasure and if you have any questions, please feel free to contact us at anytime.
Thank you again for your patience and understandings!
Wish you all the best.

Beoordeeld met 4 van de 5 sterren

Website was easy to use

Website was easy to use; i was able to apply discount coupon with no issues. I was able to find all items in color i wanted and size i wanted. This is my 6th order on this site; will gladly continue to shop here.

12 november 2023
Beoordeeld met 5 van de 5 sterren

I'll buy again

Quality of fabric is great. It takes a little more time than other brands to arrive, but everything arrived on time.

I'll buy again

1 november 2023
Beoordeeld met 2 van de 5 sterren

I love the sweater but the problem is…

I love the sweater but the problem is it takes so long to receive the order . I have two orders please I like to receive before the holidays. Thanks

3 november 2023
Logo Smilejustlove

Antwoord van Smilejustlove

Hello Fidelia
Thank you for your message and the package was delivered to you on 17th,November.
Please check your emails soon.
Thank you again for your patience and understandings!
Wish you all the best.

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