They went through a third party shipper and did not use the shipping option i chose, they also are not contacting me back about this. I would never reccomend this website to anyone who wants what they... Toon meer
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I'm absolutely loving the craftsmanship on this! 🤩 It feels so smooth to handle and use. Plus, the stickers are just the coolest way to add some personal flair. ✨ It really makes the whole experience... Toon meer
I wanted to step up my glass game, and Smoke Day had such a great variety, I easily found my piece, AND on sale. Even better after I had placed my order online, I got an email from Smoke Day the next... Toon meer
A truly wonderful company. Support staff is great, helpful, & knowledgeable. It is a pleasure to see a company that cares about their customers! I recommend Smokeday.com to all whom what great service... Toon meer
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Great prices
Great prices, great service. Would highly recommend SmokeDay!!
They are very responsive and ship out…
They are very responsive and ship out super fast shipping I always enjoy buying from them and will be looking at them when or If I ever need more pieces in the future
There was some issues with delivery and…
There was some issues with delivery and they without question sent a new package that arrived just 2-3 days later! The quality is wonderful and the chillum is absolutely GORGEOUS. Extremely happy with my purchase and service.
Customer service was 10/10
Customer service was 10/10. My item went out of stock after I ordered late Friday night, and they reached out first thing Monday (the 1st business day after). They offered a similar item or a refund—I chose the replacement, and it was nearly identical. Fast shipping too—ETA was under 7 days! The correspondence between the agent and myself couldn’t have been better!
Smokeday, a absolutely pleasant experience
Smokeday.com was a pretty great experience all around. The item I wanted was out of stock but they notified me immediately when it came back into stock. My Gpen Heyer was $120 CHEAPER than EVERY other website I researched!!! The unit came packaged well and arrived extremely fast! Like 2 days! I will almost definitely be buying more from smokeday.com. A+++
Best place online for items like this.
Super fast shipping, they wrap your glass better than any company ive ordered from. Prices were decent for the items, sales are even better! That have a huge selection, there's something for every lifestyle. The customer service is on point as well! I am very happy with the service and quality I received from them and I will 100000000000% be ordering from them again in the future.
Smokeday came thru for us!!
Smokeday came thru for us!!! We needed some rigs for an event we were throwing as our originals got lost from another provider. Smokeday stepped in and saved the day with awesome shipping and amazing customer service! I'm rocking with Smokeday, period!
Great prices quality products fast…
Great prices quality products fast shipping with very secure Packaging great customer service I would recommend to anyone
My order arrived faster than originally…
My order arrived faster than originally expected and even though it was missing one tiny piece the team was incredibly fast with responding and sending me the missing piece. Will definitely be buying from them again
Man the item I ordered got to me and…
Man the item I ordered got to me and wouldn't charge. I emailed right away. Sent video everything. That was 2 or 3. Weeks ago. I emailed couple more times. They claimed looking for another item. Today I get email saying my package has been shipped.
If I could give 10 stars I would. It is not their fault my item was not working. It took a little time but they didn't even ask for the old item. They are 100%legit.
amazing experience!
packaging was super secure! it was shipped so quickly and arrived within 3 days, customer service was very helpful when i emailed about a typo in my email <3
Excellent customer service!
Bought an item for my partner for her birthday. Prices were reasonable, high quality item, beautifully designed. Shipping was super quick — same day — and item was safely packaged. It did arrive with a minor defect from shipping (not their fault) but they kindly and professionally handled my concerns and replaced the item. They’ve certainly earned a loyal customer here!
I’ve had the pleasure of doing business…
I’ve had the pleasure of doing business with Smokeday and can confidently say they go above and beyond when it comes to customer service. Every interaction I’ve had with their team has been courteous, helpful, and truly focused on meeting my needs. It’s rare these days to find a company so committed to customer satisfaction.
I’ve been consistently impressed with the quality of Smokeday’s products and the fairness of their prices. Everything I’ve purchased has been well-made, durable, and exactly as described. It’s clear they prioritize product value. It’s refreshing to find a company that offers such great value without compromising on quality. Highly recommended and will continue to do business with them!
Looks totally different online vs. in-person
The image on the website was very different from what I received. On the website, it looked like high-quality colored glass. However, when I received the item, it looked like it was just painted with cheap, dull paint. Also, the cherry ornaments were much smaller on the actual item and the red color was less vibrant than the image on the website. Returning it would be a hassle since, of course, it’s glass, so I’m kind of stuck with a piece I don’t like. Just a bummer because the image online looked so pretty.
Was very excited but once I put water…
Was very excited but once I put water in it I realised there was air bubbles? Throughout the wrap but they sent a refund for any complications and was a fast delivery:) was a hand ball but happy with the end result!
Awesome Possum
My package came so fast 😁 everything i ordered was in there and fantastic! 10/10 service
Broken on arrival
Customer service is great
It was shipped fast and got here safe. My piece I ordered came without an accessory that was in the description. Customer service was on point and I got the accessory and got to keep the extra.
Packaged great everything came as…
Packaged great everything came as should, even the extra rig I didn't mean to buy
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