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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Abysmal customer service, 30 day notice period to cancel and company only agreed to cancel account after multiple emails sent. No real desire to treat their customers fairly at all. Stay well clear. T... Toon meer

Beoordeeld met 1 van de 5 sterren

We never got SMTP to work despite following their setup guide. Customer Service could not help quickly either but did keep sending automated reminders asking if they could help. And you cannot canc... Toon meer

Beoordeeld met 1 van de 5 sterren

Worst experience with SMTP.com. I’ve been struggling with a login issue (I was locked out) for the past 1 month, but the team is useless. They weren’t able to help me, and after about 20 days they jus... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

They’re great kind of until you try and cancel. Then you get bombarded with so called help but it’s really only to conserve the subscription. Don’t cancel one day late even if you are having known iss... Toon meer

Bedrijfsgegevens

  1. Softwarebedrijf
  2. ook in
  3. E-mailservice provider

Geschreven door het bedrijf

Reliable SMTP relay and email delivery services. Powerful email delivery services that enable you to send and track high volume emails effortlessly. Integrate and start sending in minutes.


Contactgegevens

1,7

Zeer slecht

TrustScore 1.5 uit 5

78 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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1,7

Alle reviews

(78)

11 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

If you need no help and nothing will ever go wrong then use SMTP

They’re great kind of until you try and cancel. Then you get bombarded with so called help but it’s really only to conserve the subscription. Don’t cancel one day late even if you are having known issues they will take another months subscription. They kill any remote chance you will return to them. Personally I don’t think they care much about their reputation or what anyone thinks of them.

7 oktober 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

SMTPGET is one of the best team ,im…

SMTPGET is one of the best team ,im working with them . they have best way to send mass emails without getting blocked. I really appreciate the hard work of SMTP get team . they give 100% and dedication in services . customer support is available 24/7. As a client since 2020 Im able to test their software with ease of navigation. Throughout my journey in testing phase, the customer service was very helpful. When we finally deal with the end customer , we had ZERO PROBLEMS. You can build your own smtp email server and send unlimited emails. I am so happy to say this that i have chosen SMTPGET and I hope they deserve this appreciation.

8 december 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service

Great service, and most importantly a very good support. We have Den as our account manager and he is awesome.

28 september 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Illegal Card Charges after Cancellation

Cancelled the account multiple times and they continue to charge our card anyway. Literally had to cancel the credit card it was on to stop them. Do not use these guys in any way. They are crooks trying to milk as many people as they can.

20 september 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Impossible to cancel

They won't let you cancel; excuse after excuse and just delaying tactics.
It's easier to cancel your bank card or change to one you don't use!

27 juli 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

It's impossible to delete your credit…

It's impossible to delete your credit card information off their website. They illegally charged me for time I'm not using. I had to fight them with my bank. DO NOT USE THIS COMPANY.

21 juni 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Bad smtp

Bad smtp
Bad Dashboard
Bad Support
Bad Price
Bad advantages
Bad Every Thing
Advice stay away from them

16 juni 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Poor communication, refusal to refund after their mistake setting up

Company did not make aware that Outlook 365 did not work with their services. They let me set up account with Office 365 and told me the test emails went through on Outlook correctly. Then when I finally realized it was not working at all correctly later on and reached out to support, they took days to respond and I had to call them to get actual support.

Finally after finding out that I couldn't utilize their service they were going to make me wait 6 more weeks to cancel, citing a 30 day cancellation policy, and refused to refund me.

Poor service, I do not recommend them.

10 juni 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Perfectsent SMTP services is the worst…

Perfectsent SMTP services is the worst possible provider I have ever experienced
Been using over 10 different companies for servers on a massive level and this company absolutely has ZERO customer care and all they care about is their next month billing

Did not use their sending platform after several campiagns and they never bothered to even ask me why that is . they seem to have too many afternoon siesta's in Spain perhaps

Not recommened at all as they promise the world and have the worst service for hard working money

4 mei 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Shady practices

They ask you to answer multiple questions (multiple times) before cancelling the service, something you've to do 30 days in advance (you read well, 30 days), which is illegal in EU.
Shady practices get reviews like this.

15 februari 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I have never done business with this…

I have never done business with this company and yet they sent me a warning that my payment failed for renewing our web address. We're registered with a different company and our service is set to auto-renew.

Very shady way to run a business

27 december 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Impossible to cancel inside the website…

Impossible to cancel inside the website and they don't reply to emails.

Only way to cancel is to call them!

This is a dishonest way to do business.
I suggest anyone stung complains to their affiliates like WP SMTP to stop other people being ripped off.

30 november 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I have got an email that stated the…

I have got an email that stated the following: Hello ,

During our screening process, we determined that your account meets sufficient criteria for denial.

As a result your order has been rejected.

Please note, that our system has canceled your payment order, and you will not be charged.

The screening process is put in place to cut down on abuse and to discourage spammers and scammers from using SMTP

Thank you for understanding.

Kind Regards,

Compliance Team
SMTP.com
I have even called this company to see what this was. They did not have any information for me, such as what product nor services was i tring to set up. I own a few companies and never had any issues. this company does seem more like a scam than anything..

20 september 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Would Not Delete Account

Would not delete or cancel account after several emails. Do not use this company Please don't use them, will keep charging money, even after asked them to delete account several times.

15 juli 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Impossible to delete account and cancel triel

They force you to register a trial or paid account and enter credit card details (it's impossible to try service without it). But if you want to cancel the trial and just delete an account - it's impossible. You have to write an email and explain why you want to remove an account etc.
I gave up after 5 emails, they just don't want to delete it.

Don't have business with them, they are scammers.

12 maart 2021
Review zonder uitnodiging

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