Snaptrip Reviews 

I am a young 82yrs old. I have a booking enquiry. Once you have secured payment you don’t want to know of any difficulties that I might encounter. I have spent hours trying to contact you but you won’t respond. Your service is the worse that I have ever encountered. I just don’t know what to do now. Disgusted.

Prompt response to booking and informative reply.

Had a great experience on this site, was looking for a suitable cottage for our holiday.Well what a lovely selection to choose from all reasonably priced, the area that is covered I was really impressed.
The information about the properties I wanted to know about was interesting, informative and helpful as regards the layout, how many steps, how many floors.
Really good website no matter how new you are to internet search, which I am, very easy to get around and then once you’ve made your decision on property.
the process of making payment was trouble free and straightforward.
There are phone numbers if you have problems, however such a great site will definitely be using again.

A simple and easy way to book a holiday with no fuss

Quick navigation- great choice and price on calendar to help with selection

Easy to book, good details and reviews about accommodation

Easy and simple to book! Xx

Easy to use and very clear information

This is the easiest booking service I’ve used.

Fairly easy to book can’t give a total review until we’ve stayed at the property and every thing goes well.

Hi, I spent the weekend in High Wardneuk Cottage in Ayrshire (stunning location) and had a great stay, the owner made us feel very welcome, the accommodation was fantastic and absolutely spotless with every last detail taken care of including doggy towels, poo bags and biscuits.
We will definitely be booking again in the near future.
Stuart, Linda and Thomas 🐶

I didn’t really realise I had booked with Snaptrip, I guess I need to be more careful but the Trustpilot rating had led me I think. I found some lovely places at good prices so I am grateful for that. When I actually booked though, I had confirmation emails from both Snaptrip and Cottages.com and had been charged but the 3 dogs part of my booking had not transferred into the Cottages.com confirmation which was quite annoying as I had to contact them to update it as the online account access that it directed me to for this did not work, redirecting me to the ‘old’ website fo this which kept giving error when I tried to login. Then, I received an email from Snaptrip saying my booking hadn’t gone through. This all added unnecessary stress to the experience but the booking HAD gone through. I’ll just go directly to Cottages.com next time I think as am unsure why I needed Snaptrip and how they were involved anyway. Again, I’m sure it’s my fault, I will be more careful next time.

Website Easy to use

Brilliant! Easy to use site enabled me to make the booking I wanted at a highly competitive rate. Will certainly use again.

Very quick and easy to book holiday. Initially I was apprehensive as I was booking with Cottages.com, however everything went smoothly.

I booked a holiday property on 5 January 2026 for a week commencing Friday 7 August 2026 staying in Scotland. The booking was completed on-line and I paid a deposit. On 6 January I received an email from the customer service team at Sykes asking me to change my check-in date to Saturday 8 August for one week. I replied, however, the automated response I received stated I could expect a reply within 7 days. Given I have booked a ferry I couldn't wait 7 days for a reply so I tried calling. I spoke to a team member who said they'd transfer me to an agent. I was holding for 10 minutes with no information on how long I might have to wait. I then tried the WhatsApp option and again I received an automated response. Given that Sykes contacted me, I would have expected a more immediate response.