Sofia & Grace carry a product that I like. It is carried elsewhere, but I will only shop with S & G due to their excellent customer service. They are prompt with updates and communications. I would hi... Toon meer
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I bought 3 dresses from this site, supposedly a boutique in Savannah, Georgia. I received dresses of very poor quality with no designer tag, poorly fitting, made in China. Return address in China af... Toon meer
Bedrijf heeft geantwoord
Dresses ordered were not sized properly. One was extremely large and shapeless and the second was way too short, low cut and small . Unable to return. Never did receive instructions on how to return.... Toon meer
Ordered 2 dresses -1st time order. One was ok will need some tailoring. Second one - material was disgusting; waist line was a straight single seam. I asked to return for refund. They wanted me to... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Sofia & Grace, our mission is to destigmatize bladder leakage. We believe it’s about time to have a place for women to come together and talk openly about bladder control issues. With 1 in 3 women dealing with incontinence on a daily basis, we are here to open up dialogue and offer women a platform to discover products that help them live more confidently—without the stress or embarrassment caused by bladder control. This is the foundation and noble purpose that defines Sofia & Grace and the pillars our brand is built on.
Contactgegevens
9385 Dielman Ind. Dr, 63132, Olivette, Verenigde Staten
- 8009523981
- together@sofiaandgrace.com
- sofiaandgrace.com
2,6
Slecht
408 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 84% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The product you sent was defectiveand your return prices is confusing.
The product you sent was defective. Your return process is unclear and muddled. I received an email with a return slip and instructing to take the items to a fed ex store. Then a fed ex driver showed up unannounced to pick up the return?
2 januari 2024
Antwoord van Sofia & Grace
I apologize for any confusion, please check your email for communication regarding this return.
Package arrived
Package arrived ! But I had called and you had no record of order? CSRR
5 januari 2024
On time and what I ordered
1 januari 2024
Your products are wonderful & easy to…
Your products are wonderful & easy to purchase and arrive to my discreetly. Being young I hate purchasing these products in the market, your website gives me the opportunity to make a purchase that will best fit me without rushing.
30 december 2023
I still have not received this order.
22 december 2023
Antwoord van Sofia & Grace
Please see your email for a detailed response. Thanks!
I am still waiting for my order.
I am still waiting for my order.. when will I be getting it? S.Sullivan
787 NW Canal Blvd. #208
Redmond Oregon
97756
20 december 2023
Antwoord van Sofia & Grace
It doesn't seem as if we have the correct address,. Please check your email for communication regarding this order.
Mostly I found the right Tena liners I…
Mostly I found the right Tena liners I can’t get anywhere anymore. Thank you for carry them
14 november 2023
Products and shipping are great-when…
Products and shipping are great-when products are in stock. I am never quite sure the Olana overnight pads will be in stock when I need them.
It would be nice if
I could be notified when they are back in stock. Right now I have go online every few days to check for in stock products.
13 november 2023
Antwoord van Sofia & Grace
The pads you are interested in are back in stock and shipping immediately.
Items are nicel priced and grea place!come quickly.
Items are nicel priced and come quickly.
14 november 2023
Products are great but
It’s impossible to track your orders. If it is doing business times you can call. I’ve updated my order on occasion and it doesn’t work well for me. Could be my skills but it doesn’t seem like it will be that hard.
4 november 2023
Antwoord van Sofia & Grace
I am sorry you find it difficult to track you order. I do see that we send shipping confirmation info to the email address on file. This info gives tracking details for each shipment.
Delivery was timely and the correct…
Delivery was timely and the correct product was delivered
31 oktober 2023
After the third time of going to 3 different local distributors of your product in search of the size I needed I stopped at the register and Googled you and you delivered on time!
After the third time of going to our
27 oktober 2023
I made in order and after waiting for…
I made in order and after waiting for so long I called in to see what was happening and the lady Patrick said there’s no cc due a glitch and couldn’t find nothing with my information and I didn’t get my product and I’m out of $75.00 dollars.
10 oktober 2023
Antwoord van Sofia & Grace
According to our systems, your credit card was not charged. Please see responding email from us. Thanks
I received my bedspread as scheduled
I received my bedspread as scheduled. It was placed in a safe place on my porch right by my door.
The package was sealed safely with no damages.
Happy with this company.
15 september 2023
Did not receive the product I ordered
12 september 2023
Antwoord van Sofia & Grace
Upon tracking this order, it was delivered on 9/15/23 at 12:59pm, left at the front door.
absorb
my sister says these don't work well, they don't absorb in the middle!
1 juli 2023
Review zonder uitnodiging
Antwoord van Sofia & Grace
I am sorry this product didn't work for your sister. We do offer a variety of other products and taking our product selector quiz will give your sister the opportunity to try other products that will best suit her needs. https://sofiaandgrace.com/product-selector
My order arrived quickly and the extras…
My order arrived quickly and the extras that came with it are amazing!
20 augustus 2023
Received my order very quickly
Received my order very quickly. They always have what I need for my mother and I know I will never run out.
15 augustus 2023
Very fast shipping
Very fast shipping, had the product I was unable to find elsewhere,
8 augustus 2023
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