The Coastal Boutique Reviews 

Jacket is really nice and delivered successfully . If you have a brochure i would be happy to receive It .

Items are not what is advertised, lower grade material & workmanship. They make it too expensive to return goods so you have to settle for $3 refund in my case ,when I paid just on $70. What a joke.
I will never deal with them again.
Absolute rip off.

The dress is not what I ordered. It does not have the appliqués shown in the product photo. The dress I received is made from a different material and does not match the dress I selected when placing the order. The dress I received does not include the appliqué details shown in the product image. The waistline had the appearance of a full skirt. The rib cage is not even matching up due to poor stitching the pattern of the rib cage does not match up. This is a cheap knock off of the original dress I ordered. It appears that this was a photo that was printed on material.
Appliqué is a decorative needlework and sewing technique where smaller pieces, patches, or cut-out fabric shapes are attached—by sewing, fusing, or gluing—onto a larger background fabric to create pictures, patterns, or lettering

Super easy shopping and fast delivery for a great quality outdoor brand.
(Italy)

Very speedy delivery, order as expected.

The product I received from Nicole's Coastal Botique in Nantucket, MA ( after several weeks of waiting), was not the product that was was advertised. Instead of being light weight linen it is very cheap polyester material and extremely poorly made. I was offered a 10% refund to keep the product or mail it back with very high return shipping fees. I gave it one star only so that I could write this review, it does not deserve any stars, so beware, do not order from this company!

DO NOT ORDER FROM NICOLE COASTAL BOUTIQUE....
they will NOT honor a return and make it incredibly difficult to do. The clothing is sub-standard in quality. I wish I had read reviews before purchasing from them. Never again...beware!

The material composition of the dresses I ordered was not at all like on their websites. When I contacted customer service about a return, I discovered the company is based in China. They offered me a 10% discount if I kept the dresses and stated that customers are responsible for paying international return shipping costs. The return process was complicated and filled with obstacles, making it nearly impossible to complete without spending more money than the dresses were worth. As a result, I accepted the 10% discount, even though I will never wear these dresses.
The quality of the material was extremely poor and felt very cheap. Shipping took nearly 3 weeks, which makes more sense now that I know the items were shipped from China.
I would never purchase from this company again, and I would strongly advise others to be cautious before ordering. Based on my experience, the products did not match my expectations, the return policy as frustrating, and the overall customer experience was very disappointing.

This is not a quaint boutique in the a Northeast town. This shoddy Chinese clothing. It is not hassle free return- and you need to pay international shipping

My apologies to The Coastal Boutique. The review below was meant for Harper & Lily’s Coastal Boutique.

This company is a rip off, plain and simple. The photos look great but it’s nothing like what you’ll receive. I ordered a dress with smocking on top and a ruffle around the bottom. When the dress arrived, it had absolutely NO smocking and no ruffle. It was a straight dress that was about five sizes too large because it had no smocking. In dealing with the company, they wanted me to pay the return charges or they’d give me 30% off a new size. A new size for what???? A dress without smocking??? This is a sham company. Don’t be drawn in by the pretty pictures. I’ll never order from them again.

I have shopped at this boutique a lot. All of her pieces are good quality and well priced. The owner is extremely helpful and very friendly. I have returned items due to fitting issues and found it convenient and fast. This is a hidden gem in the boutique world I would highly recommend.

I placed my order March 27th, 2026.

Today is May 29th, 2026 and I still not have received my items.

I have emailed them at least 15 times and get the same BS answer that my order is “in transit”.

This company is a SCAM!!!

I don’t see where they are domiciled in the United States.

I would definitely consider this company a scam. According to their page they are from Nantucket,MA which is not true. Try located in China. Using THEIR size chart I ordered 2 dresses. Took almost 3 weeks to arrive. Both dresses were 2 sizes too small. I tried to return them as their site said 30 day returns. They offered to send a bigger size, however, I said the dresses were needed for an event long before they could arrive from China. At this point they offered a 10% refund on $100.00 of clothes. I ended up ordering the larger size and paying an additional shipping charge. Buyer beware!!!! If you try to leave a review on their page you don’t have that ability. Sad to say it was a lesson learned on my part.

The shirts I received hardly resemble the ones I ordered. Cheap fabric, the stitching looks like it was done with a child’s sewing machine and the tread was a different color. When I tried to return they offers a 10% refund and wanted me to keep the shirts. I refused and they offered 20%. I refused so they offered 30% and explained I would have to pay shipping to China that would be between $40 and $60. I accepted and learned a lesson. They did refund 30%

I usually check Trustpilot when ordering from a store I'm not familiar with. I forgot this time. The dress was as listed, but the material is all polyester. They were accommodating when I wanted to return, even offering me 20%. When I declined, they gave me an address in China to return the product to. I took the 20%. I doubt "Nicole" is "Nicole".

I ordered a dress 2 weeks ago just received it! Also, just found out this store has nothing to do with Nantucket! Or New York! It came from China!
The quality and material is awful!
I am trying to return and first they offered me 10% refund, then 20%!
Still fighting with them about the return!
DO NOT ORDER from them!

This store operates a fraud. The shirts I ordered were advertised as Cotton and Linen, but were cheap polyester when they arrived. They represent themselves as being in Nantucket (complete with photos of a fake store,) advertise "no hassle" returns, but, in fact, their merchandise comes from China and it costs a fortune to return, IF they even ultimately let you have a refund/return. It took more more than two months to get the refund I requested and that amount was less the $50 it was going to cost me to send the shirts back to China. DO NOT ORDER FROM THIS STORE!!!!

The website states that the blouse i bought is 100% cotton and linen. That can’t be farther from the truth. It is cheap polyester rayon. I should’ve checked reviews before buying this product. Don’t buy from them.

Cheap crappy clothes from China. The dress looked like a plastic cheap material worth 5 bucks … do NOT order this is a major scam company prying online to sell cheap clothing marketed as nice quality clothes.

I ordered a dress in March. I fell for her story and ordered a dress. I put it on Facebook to support the small business. Never got the dress and I cant find a phone number. Now I am out of $70. It wont let me put the actual date I ordered 3/27/26