SolarFrame Reviews 

964
•
TrustScore 4.5 uit 5

4,6

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Beoordeeld met 5 van de 5 sterren

Solar frame have been great from start to finish. They communicated with us at all times and have been true to their word, meeting all of our expectations. The windows and doors are of exceptional q... Toon meer

Beoordeeld met 5 van de 5 sterren

The initial engagement was great and when when we got into the project delivery, the fitters were prompt in their arrival and completed the fitting to a high standard. We had an issue with the "top h... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We had our garden studio built around a month ago - and although we’re still working through decorating and furnishing, we love it. I can’t remember what our garden looked like without it.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Having project managed renovations before, it was really lovely to work with a team of experts who genuinely cared about the work they were doing, and that everything was right. We're really hap... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Vensterinstallateur
  2. ook in
  3. Aannemersbedrijf
  4. Bouwwinkel
  5. Dubbelglaszetter

Geschreven door het bedrijf

SolarFrame is the leading home improvement company in Yorkshire. For over 10 years we’ve helped thousands of customers transform their homes. Our team takes great satisfaction in supplying homeowners throughout Yorkshire with performance products, specifically designed to bring safety, security, style and energy efficiency to your home. Rest assured that all of our quality home improvement products are extremely stylish and low maintenance. Our product range includes solid roof conservatories, glazed roof conservatories, conservatory roof replacement, orangeries, windows and doors!


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

964 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 92% van zijn negatieve reviews beantwoord

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4,6

Alle reviews

(964)

184 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

French Doors

Had some French doors fitted on Monday….great service from start to finish….arrived on time..cleaned up after themselves and did and excellent job. Couldn’t be happier!
Job number 12338

17 augustus 2026
Review zonder uitnodiging
Logo SolarFrame

Antwoord van SolarFrame

Thank you so much for your fantastic review! We’re delighted to hear you’re so happy with your new French doors and the service you received from start to finish.

Thank you for choosing us, we really appreciate your feedback and hope you enjoy your new doors for many years to come!

Beoordeeld met 5 van de 5 sterren

SolarFrame Good Choice!

Excellent experience from the day we visited the SolarFrame showroom to completion of the fitting.
Our co-ordinator Kat ensured we had a suitable agreed date for fitting and informed us of the time and duration of the fitting. The fitters, Kris & Malc arrived on time and made an excellent job of removing the old window and fitting the new one. The sealing and finished look of the window was first class. Thank you all the SolarFrame team!

17 augustus 2026
Review zonder uitnodiging
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Antwoord van SolarFrame

Thank you for your lovely review! We’re so pleased to hear you had an excellent experience from your showroom visit right through to installation. It’s great to know our co-ordinator and fitting team provided a professional, reliable service and that you’re happy with the finished result. We really appreciate your kind words and will pass them on to the whole team!

Beoordeeld met 5 van de 5 sterren

A professional service

A professional service
Excellent staff and communication
Highly recommend
Would use again
Thank you

28 juli 2026
Review zonder uitnodiging
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Antwoord van SolarFrame

Thank you for your kind review! We’re delighted to hear you were happy with the service, communication and professionalism of our team. We really appreciate your recommendation and would be very pleased to help you again in the future!

Beoordeeld met 5 van de 5 sterren

Customer experience with SolarFrame

The whole experience with the company was professional from start to finish.
Everyone involved was polite, friendly, professional and prompt. No one tried to sell us anything we didn't want and were helpful in advising us on things we didn't need.
In particular I'd like to mention the following:
Steve - initial salesman
Alan & Liam – Fitters
Garry – Electrician
Terry – Plasterer
Technician – Andrew

and of course Julia who project managed the whole build.

Would thoroughly recommend this company if you are considering replacing your old conservatory with a solid roof. They also replaced several windows and French doors for us elsewhere in the house as part of the refurbish.

16 augustus 2026
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Antwoord van SolarFrame

Thank you for such a detailed and thoughtful review! We’re delighted to hear that you found the whole experience professional, friendly and well organised from start to finish. It’s especially great to know you appreciated the honest advice and the work carried out across your conservatory, windows and French doors. We’ll be sure to pass your kind comments on to everyone involved. Thank you for your recommendation!

Beoordeeld met 5 van de 5 sterren

One year on.

We have lived with our new conservatory for nearly a year and it's been great It's now a space that we have been able to use the whole year round due to the solid roof and quality windows and doors. The service has been great. The build was started on time, completed on time and the staff were carefull and courteous .

1 september 2025
Review zonder uitnodiging
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Antwoord van SolarFrame

Thank you for such a lovely review! It’s fantastic to hear that, nearly a year on, your new conservatory has become a space you can enjoy all year round.

We’re really pleased you’re happy with the solid roof, windows and doors, and that everything was started and completed on schedule. We’ll also be sure to pass your kind words on to the team.

Thank you for choosing SolarFrame, we hope you continue to enjoy your conservatory for many years to come!

Beoordeeld met 5 van de 5 sterren

Solar frame was the choice for us for…

Solar frame was the choice for us for new windows, doors, patio doors & an extension. A great team did a really good job, clean & tidy work. We did have a leak on the extension window which the rectified very quickly. Thanks solar frame for a top job all round.

13 augustus 2025
Review zonder uitnodiging
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Antwoord van SolarFrame

Thank you so much for the fantastic review! We’re really pleased to hear you’re happy with your new windows, doors, patio doors and extension.

Beoordeeld met 5 van de 5 sterren

Great experience

Company were clear and way to work with from quite stage right through to fitting and also post installation care

10 november 2025
Review zonder uitnodiging
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Antwoord van SolarFrame

Thank you for your 5-star review Mr Huby.

Beoordeeld met 2 van de 5 sterren

We had an old conservatory turned into…

We had an old conservatory turned into an extension, the work carried out was good and the guys who did the job were professional and got on with the work! However the aftercare was shocking. Before the work started, they couldn’t do enough for us and contacted us constantly, however after the work was done I would contact the person who was in charge of our renovation, sometimes I didn’t get a response, when I did get a response it then never got chased up. I’m still yet to have a new inspection done on the work as I was informed that the inspection done did not even relate to our build. Baring in mind, the work was carried out in October 2025. I’ve got to the point now where I’ve given up contacting them. The work done is good, but really disappointed with everything else, so I would not recommend based off that.

20 oktober 2025
Review zonder uitnodiging
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Antwoord van SolarFrame

Thank you for taking the time to leave a review. We’re keen to speak with you directly so we can better understand the issues you’ve experienced and work towards resolving them.

Unfortunately, from the information provided in your review, we’re unable to match your details to any of our customer records. Please could you provide us with some further information so we can identify your account, or alternatively contact our office directly on 01709 888881.

We’d welcome the opportunity to discuss your concerns and get matters resolved.

Beoordeeld met 5 van de 5 sterren

Highly Recommended

SolarFrame had already changed and installed our windows and French doors and done a fantastic job. So we had no hesitation in contacting them again when we decided to add a garden room. From planning the design to the construction and finishing touches, this was conducted with first class professionalism and great customer service care. The fitters were so good and respectful of our garden and our neighbours. Highly recommended. Also the after care is second to none.

2 juni 2026
Review zonder uitnodiging
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Antwoord van SolarFrame

Thank you so much for your fantastic review and for choosing SolarFrame again! We’re delighted to hear that you were so pleased with your previous windows and French doors that you trusted us with your new garden room too.

It’s wonderful to know that you were happy with everything from the initial design and planning through to the construction and finishing touches. We’ll be sure to pass your kind comments on to our fitting team, especially regarding the care and respect they showed to your garden and neighbours.

Beoordeeld met 5 van de 5 sterren

What an amazing company I would…

What an amazing company I would definitely recommend.
After an initial hiccup which was quickly sloved ..Our new conservatory was completed in no time it went very smoothly we are so impressed with Solar frames we are now having them back to do all our wi does and doors to match the conservatory

2 juni 2026
Review zonder uitnodiging
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Antwoord van SolarFrame

hank you so much for your wonderful review and recommendation! We’re really pleased that, after the initial hiccup, everything was resolved quickly and your new conservatory installation went smoothly.

It means a lot to hear how impressed you are with SolarFrame, and we’re delighted that you’ve chosen us to return and complete your windows and doors to match. We look forward to working with you again and completing the transformation of your home!

Beoordeeld met 5 van de 5 sterren

Solar frame fitted a new tiled roof to conservatory

Solar frame fitted a new tiled roof to an existing conservatory. The service was excellent. I was kept well-informed prior to the work starting. The work was completed promptly and everyone was helpful and answered any of my questions throughout. I was very impressed with the quality of work. The area was left tidy. The after service has also been excellent when I have needed further information. There is now much more of a consistent temperature in this area and the room is usable all year round. I would not hesitate to recommend this company.

26 mei 2026
Review zonder uitnodiging
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Antwoord van SolarFrame

Thank you so much for taking the time to leave such a detailed and positive review. We’re delighted to hear that you were happy with the service from start to finish, and especially pleased that your conservatory is now a much more comfortable and usable space all year round.

Beoordeeld met 5 van de 5 sterren

Purchase of windows

Windows purchased look great and at a very reasonable price. From first enquiry to fitting the process went flawlessly. Fitting took less than a day and everything was carried out professionally by the fitters. Would definitely use this company again.

24 juli 2026
Review zonder uitnodiging
Logo SolarFrame

Antwoord van SolarFrame

Thank you for the great review. Great to hear the whole process went smoothly from enquiry through to fitting, and that the team got everything done in under a day without any issues. That's exactly what we aim for.

Beoordeeld met 5 van de 5 sterren

Very happy with the service Solar frame provided

very happy with the service Solar frame provided. Loved the design it was exacttly what we wanted. They stuck to the dates they had given us and all tradesmen turned up when they said they would. The only problem we had was with the window sills being cut too short and left unfinished. However it was put right by Michael the snagging technician who did an excellent job and bpointed a few things we hadn't even noticed. I wouldn't hesitate in recomending Solar Frame to friends.

8 juli 2026
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Antwoord van SolarFrame

Thank you for the great review. Really pleased the design worked out exactly as you wanted, and glad to hear the team kept to schedule with no issues on timing.

Beoordeeld met 4 van de 5 sterren

Solar Frame have done a really good job…

Solar Frame have done a really good job replacing our glass conservatory roof for a solid tiled roof. It has now made a big difference to the usability of this space in summer. However there were some delays due to mis communication on the electricians job sheet, we asked for an existing light fitting to go back up. Our project manager at Solar Frame who we communicated with, was very dismissive when we tried to tell her there was a problem, so we had to wait for the electrician to come back out again. Overall we are pleased with the end result.

7 juli 2026
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Antwoord van SolarFrame

Thank you for taking the time to share your feedback. We’re pleased to hear that you’re happy with the finished solid tiled roof and that it has made such a positive difference to the usability of your conservatory during the summer.

We’re sorry for the delays and miscommunication regarding the electrical work, and particularly that you felt your concerns were dismissed. This is not the level of service we aim to provide, and we will review your comments with the team to help prevent similar issues in the future.

Beoordeeld met 5 van de 5 sterren

Great service

Great service and communication from start to finish. Everyone we dealt was vey friendly and helpful. We're very pleased with the quality our new conservatory roof and frames.

20 juli 2026
Review zonder uitnodiging
Logo SolarFrame

Antwoord van SolarFrame

Thank you for your lovely feedback. We’re delighted to hear that you received great service and communication throughout the project.

Beoordeeld met 5 van de 5 sterren

Replacement conservatory roof

Replacement conservatory roof - everything arrived, but then it poured it down. The folks re-arranged to avoid damaging the walls and floor - then the 2nd time went smoothly. It did shower, but they had protected everything, and we took care of the loose ends with a bucket. The guys that fitted it cared about it, and the room is now a much better temperature.

30 juni 2026
Review zonder uitnodiging
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Antwoord van SolarFrame

Thank you for sharing your experience. We’re pleased our team was able to rearrange the installation due to the weather and take the necessary precautions to protect your home.

It’s wonderful to hear that the fitting went smoothly and that the installers showed such care throughout the project. We’re also delighted that your new conservatory roof has already made the room a much more comfortable temperature.

Beoordeeld met 3 van de 5 sterren

Personally I am not overly happy with…

Personally I am not overly happy with the installation. The service the company provides is reasonable the contractors they use not so good.
The quality of the the ironmongery not brilliant.

1 april 2026
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Antwoord van SolarFrame

Thank you for taking the time to share your feedback. We’re sorry to hear that the installation and quality of the ironmongery did not meet your expectations.

We would like to learn more about the project and better understand your concerns. Please contact us directly so we can discuss your comments further.

Beoordeeld met 5 van de 5 sterren

Would recommend you to anyone.

Really pleased with their service from start to finish, couldn’t have done anything any better . Everyone was really friendly and what a fantastic job.

7 juli 2026
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Antwoord van SolarFrame

Thank you for your 5-star review!

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