SoundPEATS Audio Reviews 57

Bought Air3 Deluxe HS earbuds. Best audio I've heard from in ear buds in a long time. Such rich sound with impressive bass. Can hardly believe they cost so little!
Ultra comfy and battery lasts the day. Delighted with my purchase.

I've had these earphones for just over a year and I used to love them. But more and more often now I'm having troubles with them randomly not pairing or connecting. I've spent an hour trying to reset, unpair, pair and connect them without success. These are supposed to be for ease and now they're just more trouble than they're worth and I'm getting rid of them.

4th different pair of speakers. Everyone broken after a few months...mainly left bud stops working. all excellent at the beginning. Beware!!!

No way to return or raise issue through Amazon

Products break after couple months in ear Buds.
Aftersales care next to useless.
DON NOT BUY THIS TRASH FROM AMAZON OR ANYWHERE ELSE.
I'm a UK buyer and I am warning all, you might as well throw your hard earned cash straight into the bin.

I bought a bud earphones from them and in just two months of use, the left one was already broken ( much lower sound than the right one ). Trash reliability.

Bought a pair of headphones from them. They started to have some malfunctions like the left bud don't charge at all. I asked for assistance on the website but no one is answering. It's 2 weeks now. I think that the website is just to show the products and there is no staff behind that. Truly disappointed

The reviewers reporting excellent customer service have got to be fakes. I had a set of earbuds that malfunctioned within 8 months of purchase and sought help trying to file a warranty claim. Over a month later, no one from SoundPEATS has responded.

I did get a hold of a general customer service rep but was told to email the Aliexpress division since that is where I purchased the product. I already did that though and all the service rep would say was to send another one. I went ahead and did so, and a week later, still no response from the claims department. At the very least, SoundPEATS should send a response letting me know that they received my messages. Otherwise, for over a month now, they've left me in the dark feeling abandoned.

Entro sempre con piacere su più portali per condividere il mio parere su un prodotto il cui creatore meriterebbe la stretta di mano di un terminator: Queste soundpeats q30 HD sono davvero fenomenali, l'interlocutore ti sente estremamente basso al telefono ma capta perfettamente i suoni indesiderati di chi si trova a 20 metri da te, grazie alla nuova tecnologia di riduzione del rumore che silenzia la tua voce a favore della ragazzina che parla con gli amici fuori dal liceo Enrico Fermi di Padova (io sono di Ravenna).
Fenomenale anche la tecnologia "ultra bass" che garantisce meno bassi della maggior parte degli auricolari economici in commercio. Il volume più basso della media è la ciliegia sulla torta, da gustarsi con estasi nel momento in cui hai una telefonata di lavoro molto importante.
Altra nota positiva, nonostante offrano una qualità inferiore alla media in tutto e per tutto vengono messe sul mercato 20 euro in più, permettendoti di raccontare agli amici di aver fatto i big money.
Da non perdere

This company has the worst customer service I have ever experienced, if something goes wrong with any of their products you can rest assured that you will never be able to get them replaced under warranty. For the first time in my life im actually offended by a company. I feel sick knowing I reccomended them to others and I sincerely hope that noone else has to be unfortunate as to having to attempt to speak to these criminals...

Most of the soundpeats reviews are fake on amazon. They are so expensive as they are just average sounding headsets.

Reliable and high value products - friendly customer service who provide offers and discounts.

Big recommend for cheaper-end earphones, smartwatches.

I purchased a pair of SoundPeats Truengine 2 on Amazon a while back and despite the low price I was mindblown by the power and quality of the sound coming out of each ear piece. For under 40€, these bluetooh earbuds are competing with earphones (and even headphones) retailed at x4 or even x5 the price! This is coming from someone that works a lot with music and sound engineering.
Fast forward almost a year from purchase and one of the two earbuds started having some issues. Despite having made my purchase on Amazon, I decided to reach out directly to SoundPeats, who without any hesitation, offered me multiple solutions and showed me nothing short of professionality.
For a company that isn't exactly mainstream, they've certainly showed their true colours. Well done SoundPeats!

Just as a warning to others: after 1 year of loving SoundPeats Truengine 2, with great audio quality and battery life... touch controls are now dead. I guess you get what you pay for and the build quality isn’t too great for these.

Even though them received these on 30th October 2019, and I noticed they weren’t working 7th November 2020, all SoundPeats are offering me is 8% off Amazon. Why would I spent another £60 when the product will break after a year? Shocking company.

I give 2 stars because for a few months I did throughly enjoy these. However in the future I’d recommended people go for Apple AirPods because (1) better features and (2) Apple will help even after warranty.

As a owner of both the Sony WF1000XM3 and the Soundpeats TruEngine 3 SE, I would say for the price that i've paid for the Soundpeats(60SGD on sale), the audio quality is very much alike(bass and treble). The battery life is super good too. I would recommend anyone who's looking for a cheap and budget earbuds that could rival the high end earbuds. You're only missing out the ANC for this price point.

I ordered a pair of true free + headphones via Amazon. When they arrived no headphones or charging case was in the box. After speaking with Amazon customer service they said to I could get a refund or contact the company about a replacement. A replacement is what I wanted and not a refund. I went ahead and contacted them and they said it was a problem with their third party sellers like Amazon. So who’s meant to deal with me as a customer who bought headphones who didn’t actually receive any & I would have been happy with a replacement... disappointed to say the least!

I bought a pair of True engine2 earbuds as part of a kickstarter project. I knew the company was OK for the budget end of buds as Amazon sell them and the reviews on all models were pretty good for the price. They came around the date they were promised and I was blown away by the quality for the price (about £55 I think)
9 months later the touch sensor on the right has stopped working, meaning I can't turn it up amongst other functions.
I contacted them via messenger and also emailed them expecting a wait before I got a response (if any).
Within the hour I had a response from both, and I chose to carry on communicating through email.
We tried various things (like turn it off then on again 😂) to no avail admitting defeat. They are now sending me a brand new pair out free of charge.
All of this was accomplished within the hour.
If only all customer service was this good. Excellent product, excellent after service.

I did not expect much. My partner has Sony WF-1000XM3 buds at nearly £200. Yep they are better but not much.....These were under £25 and TRUST ME these are amazing and fit me better much better as I have smaller ears. I cannot fathom how they did it for the price. I am sold. The base, treb, midrange all so so perfect. Best buy of my life. Oh and BT5.0 and 4+ hours of battery. Sweet

I was gifted a pair of G 30 earplugs. They wouldn’t charge and I called customer service. Customer service sent me a new pair even though I didn’t have an order number. I explained to them that they were a gift, and they didn’t hesitate to replace mine even without the order number. Great customer support! Especially Tina!

I was concerned about that the audio quality because of the price but when I put the SoundPeats ear buds in the first time I was blown away!! And they stay in my ears too!! Very happy!!