South West Van Lines LLC  Reviews 

32
•
TrustScore 3.5 uit 5

3,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I have recently moved from Dallas, Texas to Cleveland Ohio, and choosing South West Van lines turned out to be the right choice. The movers were so prompt, polite, and treated me with respect. The p... Toon meer

Beoordeeld met 1 van de 5 sterren

The worse moving company possible. They have terrible customer service and communication. We got quoted an extra $1000 than what we initially signed up for with all the same items. Had to ship boxes o... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I booked my move through a broker (what I found to late unfortunately), so the process wasn't perfect in the beginning. But once Southwest Van Lines showed up, everything went incredibly smoothly. Th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Each piece of furniture was very carefully packed and wrapped, each box, each drawer and box, everything was numbered, Forman was very nice. The delivery was surprisingly earlier than the contract sta... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Verhuizing en opslag

Geschreven door het bedrijf

When it's time to move out of your home or business, it's time to call South West Van Lines. Our team is available 24/7 to provide the professional and personal assistance you need throughout the moving process. We make it easy for you. We can provide boxes and other packing materials as well as solid advice on how to efficiently prepare for your move. Our movers are professionals, well-trained, efficient, and proffesional.


Contactgegevens

3,5

Gemiddeld

TrustScore 3.5 uit 5

32 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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3,5

Alle reviews

(32)

19 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

STAY AWAY!!

STAY AWAY!!! EJ Strong armed my 79 year old mom at pickup for 2500 more day of move. Showed up at 4 pm till 2 am. Dragged furniture across ground. They have rental trucks with no straps or anything so one guy drops furniture and moves it himself. Dragged everything. Got corner of Amish head board furniture laying on concrete. It was a sh!t show from start to 16 days later drop off after no shows. Boxes smashed with fragile written on them.we haven’t even went through everything yet. It is a mess. All good reviews on here are fake. Worst experience ever .answer to reply We never changed anything he rewrote contract add 2500 in moving blankets that were to be free in contract right away. Also did not take 4 items on list. Excuses for delivery were truck broke, sick on food. I got the text. Why don’t you post 6000 job and 8500 let’s compare.you’re BBB ratings speak volumes

1 oktober 2025
Review zonder uitnodiging
Logo South West Van Lines LLC

Antwoord van South West Van Lines LLC

Mr.Packwood,

We sincerely apologize for your bad experience. Our goal is to make all of our customers satisfied. The review that you left us is not accurate. And you left a lot of things out.
Had you provided the complete list of inventory to the brokerage-your estimate would have stayed the same

When the contract was being finalized-you told the driver that you will not be able to accept delivery right away. Hence 16 days of waiting from your pickup date.

As far as the damages go-we are willing to take responsibility but going on here and saying that all of our reviews that we worked hard for are fake is not nice! Swearing and telling nasty things to the driver when he arrives and greets you is also not nice

Again we apologize for the damages. We have a dedicated claim department to walk you through the process

Beoordeeld met 5 van de 5 sterren

Great work!!

Packed the items with care. Very friendly to work with

22 september 2025
Review zonder uitnodiging
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Antwoord van South West Van Lines LLC

It was a pleasure to do business with you Milligan!

Beoordeeld met 5 van de 5 sterren

Efficient and punctual!

The team, led by Rey Awad was punctual and efficient as to what they do yet quick. They are respectful and good in communication .They have good teamwork.I would recommend them to other people.

27 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Worth it!

We are so grateful for the help of Vit and Slava! After a last-minute cancellation from another company, we were scrambling to figure out how to move before our closing date. They arrived on time, took great care protecting all furniture and items, and were understanding of our situation. Thank you!!

13 juni 2025
Logo South West Van Lines LLC

Antwoord van South West Van Lines LLC

Thank you Patrick!

Beoordeeld met 5 van de 5 sterren

I had a small move and these movers…

I had a small move and these movers were fantastic from start to finish. They were incredibly fast and efficient—everything was done in about an hour! They packaged my items with great care and professionalism, which I really appreciated. The whole process was smooth and stress-free. I would definitely recommend them to anyone looking for reliable movers!

4 juni 2025
Review zonder uitnodiging
Logo South West Van Lines LLC

Antwoord van South West Van Lines LLC

It was nice doing business with you Navya!

Beoordeeld met 1 van de 5 sterren

Had a horrible experience…

Had a horrible experience with these people. As soon as they had my stuff, they started, asking for more money.
They showed up unannounced and were very rude and mean demanding more money and threatening to keep my stuff if I didn’t pay what I had originally agreed to pay and had already paid. The whole thing felt like dealing with professional gangsters.

23 april 2025
Review zonder uitnodiging
Logo South West Van Lines LLC

Antwoord van South West Van Lines LLC

Hello, thank you for leaving us a fake review because we didn't have any clients with that name. Please provide the documents stating that our company served you! Thanks !

Beoordeeld met 5 van de 5 sterren

Hardworking, Quick, and Efficient

After they arrived, and had the truck parking figured out. They asked me to confirm what I was shipping and filled out an inventory of my belongings. As soon as that was done, they started tagging items and bringing them to the truck. It only took about an hour to have everything loaded up, then it was to signing the shipping papers and off they went.
They also helped me take out some trashbags I was struggling to carry on my own, so that was a major help. They were both friendly and hardworking too, so it made the move go by quickly. If I had to recommend a moving company to someone else, I'd suggest this business.

21 april 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great People - Easy Experience - Fast Service

Southwest showed up and had my stuff packed up in under an hour for a cross country move. I really appreciated how efficient they were as they were able to get the truck in quickly without disturbing any of my neighbors, handle all of my items with care, double wrap everything, and be on their way before I had to get to my meeting for work. They communicated things very clearly, provided consistent updates for their arrival time, and gave realistic expectations of how quickly they could pack up my things.

Will definitely be recommending them to others in the future!

24 maart 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Moved from CO to CT

Moved from Colorado to CT. The SouthWest company did everything very quickly, I was satisfied. Also a great price for this kind of work. I sincerely recommend.

10 januari 2024
Review zonder uitnodiging

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