Sparks Warehouse Reviews 7.687

Awful service !!!
I ordered lights and had to wait weeks for them. Never said on their website that they were out of stock when I ordered them.
Then, I was hit with import fees when I finally did receive them via UPS delivery.
Never any mention of import fees being added onto the sales price when placing the order.
Have contacted them a few times since this but nothing.
Stay away from them guys
Better off shopping elsewhere with an honest company.

Slight delay with delivery as they were waiting for stock to come in, but I was kept informed and updated. More than happy with the service. Thankyou

Easy to use online ordering.
Deivered fast and on time.
Good company to use.
I'll use again.
Thank you.

Easy to order & helpful customer service

Ordered with a 2 day delivery estimate. Now nearly 10 days on and the order hasn’t even been dispatched. Customer service ignore you and there is no way to cancel your order.

Order #221381 Confirmed

Feel like a scam company.
1 April placed an order
10 April contacted Customer service, they didn't respond.
Luckily, the amount was just about £20

Thanks for everything - order all present and correct

faulty part replaced without hassle - very pleased.

Required a specific lightbulb for a Flos Glo-Ball - Sparks have a wide range including the item I needed. Ordered on the Thursday before the Easter bank holiday and it arrived that weekend - great service - would recommend.

Great selection and good prices. Very happy with quality. Easy website and quick delivery.

The item was listed with incorrect measurements. Tried to get help with online chat and had no response. Then reached out to the customer ervice email address and still had no response now over 2 weeks.

Took longer than expected, but the bulb was delivered safely.

reasonable price and delivery. simple ordering process, what's not to like?

Ordered item on 21 Feb called 10 days later to chase, to be told it was a "special item" and would be dispatched in next day or so. Nothing on website states it is a special item and not readily available. Delivery did not arrive and so called again to be told item was definitely coming out Friday, I eventually received following Thursday. After fitted I noticed that the USB ports were actually 1 USB and 1 USC. My order clearly showed socket with 2 USB ports. When I called to query I was informed the sockets have been "upgraded" and the ones I ordered are old stock. No update on website or photos to reflect this - and I ordered specifically to have 2 USB ports. Lesson learner - don't use this company again and read other company reviews prior to placing future orders. Customer service is severely lacking - would not recommend

I ordered two light bulbs for a cooker hood, they arrived when they were supposed to, they work and now I can see what I am cooking. I couldn't ask for more.

ordered strip light but was too short, my error so emailed to inquire about exchange for correct product but never received a reply so had to return the item for a refund

The trailing socket arrived without wiring. I had to wire it and add a plug. I thought this was against UK consumer law to supply without a fixed plug? They didn’t say you had to wire it and add a plug. I managed to do it and kept it as it was a 3 socket which is hard to come by they all seem to be 4 socket and it needed to be a particular size. Disappointing to receive it unwired and without a plug.

Had an issue with the small item I purchased, contacted them via email, as they suggest, it was no trouble or question asked, just sent out a replacement, very impressed

Excellent customer service from Sparks Warehouse.
Any issues were handled immediately and professionally, with clear communication throughout. It’s refreshing to deal with a company that takes responsibility and resolves matters without delay.
Efficient, responsive, and reliable — I would happily purchase from them again.