Ordered on 13th Dec, order acknowledged but I heard nothing more. Having then read other Trust Pilot reviews I left both email and voicemail messages on 21st Dec. No response but received an email o... Toon meer
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The review would have been a 2/3 as the bulbs originally dispatched weren’t correct. However after a phone call with the very helpful Leanne and a freepost return resulted in the correct product be... Toon meer
*Edit* After hearing off the company through email & phone & finally updated on my order all I can say is they dealt with the issue at hand & were very apologetic & polite ———————————— Horrendou... Toon meer
Bedrijf heeft geantwoord
I needed some 12v lamps with BC caps for a work project which are normally quite hard to find but Easy Light Bulbs had them in stock, but best of all I had an email from them straight away from Lean... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We are a family owned British company, with over 23 years experience in the lighting industry; established to provide a reliable, cost-affordable and high quality one stop shop for lighting. We’ve come a long way since we started out specialising in torch bulbs and miniature lamps but many of our dedicated and knowledgeable workforce have been here throughout. Today we are proud to offer over 30,000 different product lines with stock levels of over 2 million at any one time, worldwide delivery and even our own brand of lighting, Casell Lighting, which offers great quality at realistic prices. Couple this with the best in customer service and unmatched stock and delivery systems, and you can see why Easy Light Bulbs are the leader in its field. Easy Light Bulbs can deliver, whatever your need.
Contactgegevens
Unit 4, Ashville Trading Estate, SG7 6NN, Baldock, Verenigd Koninkrijk
- 0800 1313 003
- sales@easy-lightbulbs.co.uk
- easy-lightbulbs.com
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
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very helpful
They was very helpful. I made enquiries about delivery. I was given adequate updated information. They were very helpful and happy to use them again in a few months time and will recommend them.
I still have not received them starting…
finally arrived today bit of a long wait but great quality and great price will use again
Original dispatch incorrect but return and correct product supplied quickly!
The review would have been a 2/3 as the bulbs originally dispatched weren’t correct.
However after a phone call with the very helpful Leanne and a freepost return resulted in the correct product being dispatched very quickly (not a stock product required special supply from Osram).
Thanks again Leanne for your help!
Very Good Service,would use again.
Arrived on time stated/given,Packaging Very Good
Ordering process & delivery are great
Ordering process & delivery are great, sadly 2 of the 7 lightbulbs I received do not work. Lets see how they handle the problem
Exactly the products I wanted…
You had exactly the products I wanted in stock, packaged them well and delivered them promptly promptly
Fast efficient service
Fast efficient service, updates as required good price will use again .
The bulbs came well packed and good…
The bulbs came well packed and good condition.
They will be used for our lumie arabica SAD light.
Helpfulness of people at The Lamp Company
The helpfulness of people at The Lamp Company. e.g. Martin who explained the measuring of the bulbs when I ordered one that was too small.
The correct size have now arrived and the small one will now be returned for reimbursement which was freely offered on 28/10/25
It took a few days to get notification…
It took a few days to get notification of my order being shipped but once I queried the status I received an immediate response and received my order within a day or so.
Very good product
Very good product, very acceptable price and delivered as promised.
Excellent customer service
Although the company was unable to fulfil my order (I knew the fluorescent tube had been discontinued), Leanne in customer services was very helpful. She responded very promptly and suggested an alternative product.
I should have done a bit of research
I should have done a bit of research. It turns out the bulb I wanted is ludicrously expensive at Easy Light Bulbs and it was painfully slow to be dispatched, never mind delivered. Can buy the same thing on Amazon for a quarter of the price with guaranteed next day delivery.
Outstanding service
I needed some 12v lamps with BC caps for a work project which are normally quite hard to find but Easy Light Bulbs had them in stock, but best of all I had an email from them straight away from Leanne checking my order was correct and not for a mains voltage installation.
It was so refreshing to deal with prompt professional service, it’s something which is in short supply these days.
Keep up the good work 😎
Packaging was secure so goods undamaged
Excellent website and products
Excellent website and products, easy to use. I found what I needed easily and the order process was simple. The bulb arrived well packed and quickly.
Correct items in working order arrived…
Correct items in working order arrived on time
The item was delivered promptly by…
The item was delivered promptly by Royal Mail and was incredibly well packed, thank you
Light bulb order…
Unfortunately the 3 strip light bulbs were too long for our fitment, our lights were fitted over 20 years ago so the style has probably changed but we cannot use the ones we ordered. We should have checked the length before we ordered.
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