Speardeals.com Reviews 27

Likely Scam. Ordered a speargun and was immediately told it was backordered. Estimated shipping date came and went, tried contacting company across multiple platforms and never received a response, had to contact my bank to dispute the charge.

Since this seller is doing a malicious commercial law, you must be careful if you are planning to purchase the product from this seller.

I was planning to order RIFFE's power band diameter 13 mm / color: Amber on the website operated by this seller. ( In the inch , 1/2 " )

Since I did not know the length of the power band that I could obtain by entering 1 as the quantity on the website operated by this seller, I answered that Quantity 1 is 12 inches when I contact the seller.

Since I need a length of 6 m, I entered 20 at the ordering window on the seller's website.

In addition, I ordered RIFFE company power band diameter 14mm / black coating with a length of 6 m. ( In the inch , 9/16" )

In addition, I ordered RIFFE company power band diameter 16mm / amber with a length of 6 m. ( In the inch , 5/8" )

Also, for RIFFE's clothing items, we ordered 8, T - shirts with unit price $ 23.40.

The product subtotal is $ 359.20.

I ordered it on 27th April 2018.

The following message was delivered from the seller on May 4.

( The 1/2" power band in amber is on back-order.
Although we usually do this very rarely in the US, we have made a special order for the client, so we have not kept it at hand.
We are currently waiting for an amber power band to arrive and we can ship to you when you arrive at our facility.
In the United States, it is very important to provide services that meet the needs of customers and to provide services that meet the needs of customers. )

( We will have a tracking number for you by the end of tomorrow's business day (Pacific Standard Time) at the very latest. )

However, despite being on May 9th, there was no notification of the tracking number from the seller.

The seller's excuse is below.

( I apologize for the long delay of your order, I wanted to confirm that everything is right before sending abroad. Thank you very much. Please let me know if you need something else. )

Thereafter, there was no notification of the tracking number from the seller, already the seller was told that it shipped the ordered product.

My package arrived on May 17th, opening the box and I was disappointed.

When measuring a power band with a diameter of 13 mm with a measuring instrument, its diameter was 11 mm.

However, there is no product with a diameter of 11 mm in the lineup of Riffe's power band / color Amber.

Power band / color : Amber with 11 mm diameter standard does not exist on RIFFE's website.

Please read the contents that the seller had claimed on May 4.

RIFFE's T-shirt is not 8 pieces, but 1 sheet is missing.

I ordered a power band with a diameter of 16 mm with a total length of 6 m, but the one delivered to me was in a state split into two.

For convenience of delivery, the notice that there are cases where the entire order length is divided into two and delivered is not stated on the seller's website.

The buyer's consent is not obtained, the seller is shipping 6 meters divided split into .

By connecting two ambiguous length power bands, it is a state that the total length is 6 m.

I have not requested the seller to send it in split into two.

An amber with a diameter of 13 mm and a black coating with a diameter of 14mm have been delivered with a total length of 6 m not split.

The policies on shipping and returning Web sites operated by this seller listed the following.

If the seller incorrectly delivered a different product, the seller will bear the cost of returning it.

It states that different products are exchanged for the right one.

However, now the seller has deleted the description on the delivery and return policy from the website.

Currently, the seller also relinquishes the obligation to deliver the item ordered by the buyer, without responding to the return delivered to the buyer by mistake.

The seller refunds $ 100 and claims that it will not shipping the ordered product.

I am explaining circumstances to the seller this time about past events with German sellers.

About that, this seller has been delivering the following message to me.

( We pride ourselves in the quality of all of our products and would never sell deteriorated power bands. We are well aware of how bands can rot from sun light and ozone, we store them all in buckets with lids to protect them. Thank you for taking the time to express your concern on the products you ordered. We will ship it you as soon as possible, Thank you. )

After all it turns out that this seller is similar to the seller of Germany.

Currently I ask PAY-PAL to intervene and resolve the dispute with the seller.

RIFFE's diameter 13 mm / color: amber power band was delivered to the seller by specially ordering production . and the seller has insisted in the past.

If that is the truth, the seller should be able to deliver me a power band of 13 mm.

Even though the order from the buyer is 13 mm in diameter, if it deliberately shipping 11mm in diameter, it is a malicious seller.

As the buyer is an order from Japan far away from the United States, does the seller think that it is okay for us to do negligent customer service?

Don't look down on me !