Spot Pet Insurance Canada Reviews 

I used Spot Pet Insurance. The claims process was very smooth and I got the reimbursement 3-4 days after I submitted the claim.

The company is very responsive with an easy to use on line claim submission process. They are quick to review claims and provided reimbursement in a timely manner.

They are fast. They are easy to talk. What else do I need more than that:)

Quick and easy to submit my claim. Coverage was as expected. Thank you

I couldn’t be happier with my experience using Spot Pet Insurance. From the start, their sign-up process was simple, transparent, and user-friendly. I appreciated the ability to customize my coverage and deductible to fit both my pet’s needs and my budget.

What truly sets Spot apart is their exceptional customer service. Whenever I had questions about coverage or claims, their support team was responsive, knowledgeable, and genuinely caring—exactly what you want when you're stressed about your pet’s health.

Submitting claims is straightforward through their website, and the turnaround time has been impressively fast. I’ve had a couple of unexpected vet visits, and Spot reimbursed me quickly and fairly. It’s such a relief knowing I can make healthcare decisions for my pet without financial panic looming in the background.

If you’re on the fence about pet insurance, I highly recommend Spot. It’s been a game-changer for our family and given me real peace of mind that my pet will always get the care they deserve.

Seamless, easy to navigate platform and so quick

Easy claim process, fast reimbursement. I didn’t expect things to be reimbursed this fast so that was impressive. I wish the system let me upload more document after the claim has been initiated. A bit difficult to navigate the communication part as they say to call them but I just needed to email (sending additional invoices, notes from the vet). Hard to find email to send about the claim.

Best insurance absolutely no waiting for them to finish your claim. Will recommend to everyone with pets

Claim process is simple and reimbursements are fast

I’m so thankful that we obtained pet insurance through Spot Insurance for our puppy! We have submitted 3 claims, and have been reimbursed 90% within 3 days of submitting them. Great service, and very friendly representatives whenever I’ve had to contact them. Would 100% recommend Spot Insurance. Well worth the monthly fee.

Quick response and transparent and easy claim processes

This was my first claim and everyone has been super friendly and helpful, whether via email or via phone. The claim was processed uber fast as well. I am ready to recommend you to all of my friends, because without Jeremiah’s insurance I am not sure that I could have afforded his ongoing treatment.

I have never had to put a claim in until the last 8 months which totalled two claims. I am very impressed with customer service because on my first claim I need assistance. I put the second claim in early this week and it has been processed already. So far I have had an excellent experience.

I recently signed up for pet insurance, and I couldn't be more pleased with the service. The sign-up process was easy, and their customer service team was incredibly helpful in answering all my questions. Having a furry and no furry friend can be unpredictable, but knowing that I have coverage for accidents, illnesses, and even routine care gives me peace of mind.

The claims process is simple and quick. Whenever my pet needs treatment, I can rest assured that the insurance will cover a significant portion of the costs. It's comforting to know that I won't have to choose between my pet's health and my finances.

Overall, I’m so glad I made the decision to invest in pet insurance. I highly recommend it to any pet owner looking to safeguard their furry companion's health and well-being!

Quick response. Website easy to use with compatible browser. Payout was as expected.

Their website malfunctions often. In the past I have been reimbursed via direct deposit, but with my most recent claim, they issued it via cheque for some reason and 2 months later it still has not arrived. I have phoned multiple times and been told something different every time. They have told me they have reissued the cheque twice now, but it still has not arrived. The address of my account has been the same and is correct, so unless Canada Post is having issues delivering it to the right address, then there is something shady going on. According to their company policy, if a cheque is issued, they cannot cancel a cheque and reissue via direct deposit. This is a inflexible policy that should be overridden in circumstances when cheques are not being delivered and they cannot track the cheques as well. If I don't receive my reimbursement, I will be changing insurance companies. Please BEWARE folks.

Very responsive! My two cats started having issues (ear infection, vomiting, heart murmur…) and I was getting quite anxious about the piling bills but Spot has been super fast reimbursing me (they say it can take up to 2-3 weeks but they took 1). Thank you Spot for supporting my kitties’ health!

Spot is a great pet insurance company. They’re quick to reply to claims, trustworthy, affordable and have transparent policies in place. Very much recommend their services.