Item required was available and sold at a fair price in comparison with corporate services. All was packed and posted within hours of the order being made - complete with courier and tracking. (Often... Toon meer
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Lees wat reviewers zeggen
Excellent Customer Service from all parties involved, im using the products, items etc in my jobs...Love them.. hope to buy some more another time... Thanks again...💯💯👍
Been trying to find a specific kind of dog toy with no success. Google search led me to Staines and Brights late evening on the 22nd December. Website was easy to navigate checkout was clear and s... Toon meer
Bedrijf heeft geantwoord
I will be looking into what this company offer very soon. I only had a small order but was so impressed . The whole experience was so professional. I was kept informed and updated. I thought, if they... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
A family run business for over 60 years. Hardware - gifts - petfood - garden tools - hand tools - small electrical appliances - cards - key cutting
Contactgegevens
81 Church Rd, CO5 0HB, Colchester, Verenigd Koninkrijk
- 01621 815450
- sales@stainesandbrights.co.uk
- stainesandbrights.co.uk
4,8
Uitstekend
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
What is wrong when I recieved the item…
What is wrong when I recieved the item the box it came in was upside down the tub that the seeds was in there was not even a seal on there to break off and so the lid was loose and the seeds went all over the floor plus any 1 could have put anything in the tub with the tub not even having a plastic seal on to break off well what a waste of money they was I am sorry to say that I will not be purchasing anything else from you it is just incompetence and careless to who ever packed them
24 januari 2025
Review zonder uitnodiging
Antwoord van Staines & Brights Ltd
We’re very sorry to hear about your experience with the budgie seed. This is absolutely not the level of quality or service we strive for, and we completely understand your frustration. We will be issuing you a full refund for this order. Please reach out if you need any further assistance, and again, we sincerely apologise for the inconvenience.
Excellent product purchased and…
Excellent product purchased and excellent fast service thank you
5 februari 2025
Review zonder uitnodiging
Antwoord van Staines & Brights Ltd
Thank you for your kind words! We’re delighted to hear that you’re happy with your purchase and our service. We truly appreciate your support and look forward to serving you again in the future!
all very good
22 januari 2025
Antwoord van Staines & Brights Ltd
“Thank you for your feedback! We’re glad to hear that everything was great. We appreciate your support and hope to serve you again soon!”
fast service and products is amazing
15 januari 2025
Review zonder uitnodiging
Antwoord van Staines & Brights Ltd
“Thank you for your wonderful feedback! We’re thrilled that you’re happy with our fast service and amazing products. We appreciate your support and look forward to serving you again!”
Antwoord van Staines & Brights Ltd
“Thank you for your feedback! We’re glad you were happy with the fast delivery and great value. We appreciate your support and hope to serve you again soon!”
Thrilled to bits
Thrilled to bits, bought to put all my bags for life shopping bags in to keep in 1 place and tidy . Brilliant does the job, very sturdy stands alone . Quick dispatch and delivery. Excellent service received.
18 januari 2025
Antwoord van Staines & Brights Ltd
“Thank you for your fantastic review! We’re delighted to hear that you’re thrilled with your purchase and that it’s helping you stay organized. We appreciate your support and are glad you were happy with our service and speedy delivery. Hope to serve you again soon!”
Easy website ,good price
Easy website ,good price, fast delivery
18 januari 2025
Review zonder uitnodiging
Antwoord van Staines & Brights Ltd
“Thank you for your feedback! We’re glad you found our website easy to use, our prices great, and our delivery fast. We appreciate your support and hope to serve you again soon!”
Great value for money and fun to wear
26 januari 2025
Review zonder uitnodiging
Antwoord van Staines & Brights Ltd
“Thank you for your review! We’re happy to hear you found it great value for money and fun to wear. We appreciate your support!”
Just what I needed
Great product and communication from company.
3 januari 2025
Review zonder uitnodiging
Antwoord van Staines & Brights Ltd
“Thank you for your kind words! We’re glad you’re happy with the product and our communication. We appreciate your support and look forward to serving you again!”
Delivery on time
Delivery on time. Well done. Thanks for your great service.
8 januari 2025
Review zonder uitnodiging
Antwoord van Staines & Brights Ltd
“Thank you for your feedback! We’re glad your delivery arrived on time and that you’re happy with our service. We appreciate your support!”
Order arrived promptly
Order arrived promptly
Excellent service
11 januari 2025
Review zonder uitnodiging
Antwoord van Staines & Brights Ltd
“Thank you for your feedback! We’re delighted to hear your order arrived promptly and that you were pleased with our service. We appreciate your support!”
Excellent Service from the Company
Excellent Service from the Company. (Karen)
The website has such a great selection of goods
and will definitely be buying again.
Small companies need to be supported.
31 december 2024
Review zonder uitnodiging
Antwoord van Staines & Brights Ltd
“Thank you for your wonderful review! We’re so glad you had an excellent experience with us and enjoyed our selection of products. Your support means the world to small businesses like ours, and we truly appreciate it. We look forward to serving you again soon!”
I am very pleased with item for the…
I am very pleased with item for the kitchen .
7 januari 2025
Review zonder uitnodiging
Antwoord van Staines & Brights Ltd
“Thank you for your feedback! We’re delighted to hear you’re pleased with your kitchen item. We appreciate your support and hope to serve you again soon!”
Melted onto the package
The gift was delivered fairly quickly, and the receiver was pleased. The only thing that made me rate it down was that the chocolate had smudged/ melted all over the plastic packaging, it ruined the gift. I would order again, as I'm assuming it is down to the delivery company.
23 december 2024
Antwoord van Staines & Brights Ltd
“Thank you for your feedback! We’re glad to hear the gift arrived quickly and that the recipient was pleased. However, we’re sorry about the issue with the chocolate. We understand how disappointing that must have been, and we appreciate your understanding that this may have been due to the delivery process. If you ever experience any issues in the future, please don’t hesitate to reach out—we’re always happy to help. We truly appreciate your support and look forward to serving you again!”
Even though it must have been a busy…
Even though it must have been a busy time for the retailer (Christmas)...my item was dispatched promptly and arrived earlier than anticipated. FIrst class service.
5 ***** !!
23 december 2024
Kitchen gadget…
My order was just as l expected and came on time.
Good valve for money useful gadget for the kitchen
20 december 2024
Quick , pleasant and efficient
I made a purchase in error and they were very approachable and made a refund straight away. Will use them again as I trust them 100%
28 december 2024
Review zonder uitnodiging
Quick delivery
Quick delivery, ideal size for fitting over bath and good fixtures for bath sides.
18 december 2024
Antwoord van Staines & Brights Ltd
Thank you for the 5 star review! We are glad you're happy with your order
Happy dog happy dog mum
Been trying to find a specific kind of dog toy with no success. Google search led me to Staines and Brights late evening on the 22nd December. Website was easy to navigate checkout was clear and simple order confirmed immediately.
Parcel arrived 27th which considering 2 of those days were Christmas and Boxing day was super speedy.
Everything was well packaged and we have a very happy dog who carries his dogtopuses (dogtopusii?) everywhere
Very happy with the service would highly recommend and will definitely be ordering again
22 december 2024
Review zonder uitnodiging
Antwoord van Staines & Brights Ltd
Thank you for the 5 star review! We are glad your pup is happy with their Dogtopusii !
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