The office was understaffed (not the people who were working's fault), but having the salesperson do the diagnostic exam was less than desirable. I also paid an extra $60 for an appointment with an ac... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Five stars goes to the staff at the Atrisco location. This location’s staff Maria, Ashley, the eye technicians, are the most professional and polite staff I have seen. These amazing women do their j... Toon meer
While my experience didn’t start perfectly, the way this company resolved the issue completely turned it around. Their team was attentive, respectful, and committed to making things right. It’s clear... Toon meer
All the staff there were so helpful and understanding! As many times i asked for my glasses to be fixed they were really patient doing their job even though i had to exchange the model at the end. Eve... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
Affordable Eye Care for Everyone
Geschreven door het bedrijf
- Quality Vision Care That Fits Your Budget
- At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
- Same-Day Glasses, Made Onsite
- Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
- Your Eye Health Is In Expert Hands
- Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
- Eye Care for the Whole Family
- Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
- Most Major Vision Insurance Plans Accepted
- Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.
Contactgegevens
4208 Central Ave SW, Suite D, 87105, Albuquerque, NM, Verenigde Staten
- (505) 456-4433
Two Pairs for $79 + Free Eye Exam
3,7
Gemiddeld
44 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Inaccurate staff and lazy service
For the 3rd or 4th time they had my sun glasses prescription wrong. I was told they would mail me the correct ones but I never received them. I called AGAIN today and no one helped and never called me back. I just called a few minutes ago and a gentleman was finally helpful. I will NEVER recommend you to anyone. Horrible service!
7 mei 2026
Antwoord van Stanton Optical - Albuquerque (Atrisco)
Hello Gina, we’re sorry to hear about the repeated issues with your prescription sunglasses not working as expected, as well as the difficulty you’ve had getting consistent support while trying to resolve it. We understand how frustrating it can be when an order needs multiple corrections and communication doesn’t go as expected during the process. Thank you for taking the time to bring this to our attention. We'll be escalating this internally to ensure it's thoroughly reviewed. We appreciate your feedback.
The ladies were very nice and very…
The ladies were very nice and very helpful and knowledge in their work. Very professional to the customers. I will be returning for more glasses thank you ladies you were all the best yup yup
6 mei 2026
My glasses we completely messed up and…
My glasses we completely messed up and took weeks longer than I was told
9 april 2026
Muy contenta con mi vivita a Stanton …
Muy contenta con mi vivita a Stanton muy buen trabajo gracias ❤️
24 april 2026
Best eyeglass place so far👍🏼
22 april 2026
Employees were rude
Employees were rude. They were giving me prices on the exam without even asking if I had vision insurance. They sold me lenses without explaining the options in lenses. I was texted twice that my glasses were ready and upon showing up they weren’t.
21 april 2026
Nice workers!
Such nice, helpful people working here, especially Maria.
I liked that there was such a wide variety of frame selections.
18 april 2026
I would like the doctor to be present…
I would like the doctor to be present in person not on a screen
13 april 2026
I’m very pleased in how my new glasses…
I’m very pleased in how my new glasses came out thank you 😊
10 april 2026
Made it right
While my experience didn’t start perfectly, the way this company resolved the issue completely turned it around. Their team was attentive, respectful, and committed to making things right. It’s clear they care about their customers, and that goes a long way. I appreciate the effort and would gladly recommend them.
9 april 2026
Antwoord van Stanton Optical - Albuquerque (Atrisco)
Hola Bárbara, lamentamos mucho saber sobre su experiencia y que su prescripción no esté funcionando como esperaba. Esto no refleja lo que representamos ni el nivel de servicio que buscamos brindar. Estamos revisando su caso y nos pondremos en contacto con usted en cuanto tengamos más información para compartir. Gracias por hacérnoslo saber.
All the staff there were so helpful and…
All the staff there were so helpful and understanding! As many times i asked for my glasses to be fixed they were really patient doing their job even though i had to exchange the model at the end. Everything was an excellent experience!
29 maart 2026
Five stars goes to the staff at the…
Five stars goes to the staff at the Atrisco location. This location’s staff Maria, Ashley, the eye technicians, are the most professional and polite staff I have seen. These amazing women do their jobs with patience, and expertise. You have really good employees at this location, Stanton Optical. Please hire more staff so you don’t burn out fantastic employees
11 maart 2026
Employee not welcoming
25 februari 2026
Antwoord van Stanton Optical - Albuquerque (Atrisco)
Hello Eduardo. We’re sorry to hear that your experience did not feel welcoming. We'll be escalating this internally to ensure it's thoroughly reviewed. We appreciate your feedback.
The customer service wasn't that great
The customer service wasn't that great, seems like you have to try and get there attention and the wait takes longer. Customer service needs to be worked on.
14 maart 2026
Antwoord van Stanton Optical - Albuquerque (Atrisco)
Hello, we're sorry to hear that your experience with our customer service didn't meet your expectations. Thank you for sharing your feedback with us. We appreciate the opportunity to improve and hope to serve you better in the future.
The McDonalds of eye care
The McDonalds of eye care. I didn’t even see the doctor. The underpaid tech did the exam and the doctor “signed off” on it. Gave me bad information over the phone TWICE. Had to reschedule the first time. So expensive. Took FOREVER. It was like a puppy mill. Completely understaffed
28 februari 2026
Antwoord van Stanton Optical - Albuquerque (Atrisco)
Hello Amber, we’re sorry to hear that your visit didn’t meet your expectations and that you felt frustrated. Please know that all prescriptions are reviewed and signed by licensed doctors. Thank you for bringing this to our attention—we’ll be escalating it internally to ensure it’s thoroughly reviewed. We truly appreciate your feedback.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.