Alisha was wonderful. She warmly welcomed my 80 year old mom in and thoroughly and patiently explained every step of the eye exam to her. She let us take the time to select the frames which best suite... Toon meer
Bedrijf heeft geantwoord
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Fast and professional service. I was examed, picked out my frames, and picked up my glasses all in 1 hour and a half. Stayed within my frame price range and spent less than $200 for my eye exam and 2... Toon meer
Bedrijf heeft geantwoord
The ladies at this location are very personable and professional. Their customer service is too notch and you can tell they really care about their customers. I would recommend them to any one of my f... Toon meer
Bedrijf heeft geantwoord
Well I received my glasses after I lost my original pair with transition lenses. They are not getting dark when I go outside in the sunshine like my original pair and I did order the same as the first... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
Affordable Eye Care for Everyone
Geschreven door het bedrijf
- Quality Vision Care That Fits Your Budget
- At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
- Same-Day Glasses, Made Onsite
- Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
- Your Eye Health Is In Expert Hands
- Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
- Eye Care for the Whole Family
- Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
- Most Major Vision Insurance Plans Accepted
- Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.
Contactgegevens
4704 South Blvd, Suite A, 28217, Charlotte, NC, Verenigde Staten
- 9802473671
Two Pairs for $79 + Free Eye Exam
4,1
Goed
35 reviews
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Alisha was wonderful
Alisha was wonderful. She warmly welcomed my 80 year old mom in and thoroughly and patiently explained every step of the eye exam to her. She let us take the time to select the frames which best suited my mom's taste and face frame. I wholeheartedly recommend working with her. The whole staff was very friendly and helpful. We will be going back!
22 juli 2026
Review zonder uitnodiging
Antwoord van Stanton Optical - Charlotte (Woodlawn)
Hello Ayla, Thank you for your wonderful review! We're so glad to hear Alisha provided such a warm, patient, and thorough experience for your mom. It's wonderful to know she took the time to explain each step and help find frames that matched your mom's style and comfort. We truly appreciate your recommendation and look forward to welcoming you both back in the future!
Fast and professional service
Fast and professional service. I was examed, picked out my frames, and picked up my glasses all in 1 hour and a half. Stayed within my frame price range and spent less than $200 for my eye exam and 2 pair of glasses.
21 juli 2026
Antwoord van Stanton Optical - Charlotte (Woodlawn)
Hello Shannon, Thank you for your wonderful review! We're so glad to hear you had a fast and professional experience from your exam to selecting and receiving your glasses. It's great to know our team helped you find options that fit your needs and budget. We truly appreciate your support and look forward to assisting you again in the future!
Antwoord van Stanton Optical - Charlotte (Woodlawn)
Hi Neshmi. Thank you for your review! We're glad to hear you received attentive and fast customer service from our team. We appreciate your feedback and look forward to serving you again!
Antwoord van Stanton Optical - Charlotte (Woodlawn)
Hi Raymond. Thank you for your review! We're glad to hear our team was nice and helpful during your visit. We appreciate your kind words and look forward to serving you again!
Antwoord van Stanton Optical - Charlotte (Woodlawn)
Hello Katherine! We're glad you had a great experience during your visit. We appreciate your feedback and look forward to assisting you again!
I was on a time crunch for travel and…
I was on a time crunch for travel and they were able to custom glasses for me SAME DAY! Thank you.
10 juli 2026
Antwoord van Stanton Optical - Charlotte (Woodlawn)
Hi Stanley. Thank you for your review! We're thrilled to hear our team was able to help you get your custom glasses ready the same day and make your travel plans a little easier. We appreciate your support and look forward to serving you again!
Amazing service
Amazing service, quick delivery for high index lenses which usually take a while to get where I'm from, and flexible payment optiona. Overall amazing.
10 juli 2026
Antwoord van Stanton Optical - Charlotte (Woodlawn)
Hello Wade, Thank you for your amazing review! We're so glad to hear you had a great experience and that our team was able to provide excellent service, quick delivery for your high-index lenses, and flexible payment options. We truly appreciate your kind words and are happy we could make the process convenient for you. We look forward to serving you again!
Great customer service
The ladies at this location are very personable and professional. Their customer service is too notch and you can tell they really care about their customers. I would recommend them to any one of my friends and family members!
7 juli 2026
Antwoord van Stanton Optical - Charlotte (Woodlawn)
Hi Keisha. Thank you for your wonderful feedback! We're thrilled to hear our team provided personable, professional, and caring service during your visit. We truly appreciate your recommendation and are grateful for your support. We look forward to serving you, your friends, and your family in the future!
The 2 women that help us the black girl and the Puerto Rican woman we're amazing
The 2 women that help me was a young black women from NY and Puerto Rican women they were excellent, very professional and so helpful.
1 juli 2026
Antwoord van Stanton Optical - Charlotte (Woodlawn)
Hello Marco! We're glad our team provided excellent, professional, and helpful service during your visit. We appreciate your kind words and will be sure to share your feedback with the team!
Customer service was wonderful
Customer service was wonderful. Always helpful and knowledgeable. Got my new smart glasses.
30 juni 2026
Antwoord van Stanton Optical - Charlotte (Woodlawn)
Hello Charles! We're glad our team provided helpful and knowledgeable service and made your experience a great one. We hope you enjoy your new smart glasses and appreciate you choosing Stanton Optical!
Antwoord van Stanton Optical - Charlotte (Woodlawn)
Hola Carmen! ¡Gracias por su excelente comentario! Nos alegra saber que recibió una atención excelente y que encontró nuestro espacio acogedor. Agradecemos su confianza y esperamos verle de nuevo pronto.
Antwoord van Stanton Optical - Charlotte (Woodlawn)
Hi Rickey. Thank you for your feedback! We’re so glad to hear your experience was easy, quick, and affordable. Providing convenient, quality eye care at a great value is what we strive for every day. We truly appreciate your support and look forward to helping you again!
Antwoord van Stanton Optical - Charlotte (Woodlawn)
Hello Mike. Thank you for your feedback! We’re so glad to hear you had great customer service. We truly appreciate your kind words and look forward to serving you again in the future.
Transition lenses not working like they supposed to.
Well I received my glasses after I lost my original pair with transition lenses. They are not getting dark when I go outside in the sunshine like my original pair and I did order the same as the first pair. Really disappointed.
11 juni 2026
Antwoord van Stanton Optical - Charlotte (Woodlawn)
Hello Yanni, we’re sorry to hear about your disappointment with your replacement glasses. We understand your concern about the transition lenses not darkening as expected, especially since they were ordered to match your original pair. This isn’t the level of service we strive to provide, and we appreciate you bringing this to our attention. We’ve escalated your situation for further review so we can address your concerns. Thank you for your feedback.
Horrible customer service for defected frames
5/29/2026 I ordered BOGO. Sales Manager, Alisha was very helpful & friendly in helping me select my frames.
Antoinette assisted with the check out process. On this day Antoinette was very friendly and provided excellent customer service.
I picked up my glasses, I think it was 6/9/2026. On 6/10/2026 I noticed one pair of frames did not sit right on my face. Thinking it was a loose screw, but the frame was popping in and out of place.
6/12/2026 I returned to the location to have the defected frames looked at.
Antoinette provided service, at first thinking it was a loose screw as well, but that did not fix the issue. They offered to replace the frames, I said sure, thinking I would receive NEW frames. They, however, went to the display wall and was going to swap out the defected frames with display/used frames. I communicated very calmly that I did not want used frames. Antoinette’s demeanor changed immediately, very rudely put their hands together and started speaking to me in a very condescending manner. “ma’am this is a courtesy, what exactly do you want to happen”. I communicated that I paid for new frames, that I want new frames to replace the defected ones. They became extremely standoffish saying again this is just a courtesy and they could disinfect the display frames, not send out for new frames and quickly handed me off to Alisha.
Alisha remembered me from my prior visit, understood that I had only just picked up the new frames, indicated that one of the spring loads was defected & that would only happen after lengthy wear and proceeded to process the replacement order.
Good customer service doesn’t end when a sale is complete. I should not have been treated in that manner.
At the end of the day, even with BOGO I paid +$300 for each pair of glasses. I paid for NEW glasses. Display/used frames are never a substitute when paying +$300 (retail +$500 for one pair of glasses).
I want to make note that Alisha was always very professional and friendly.
Antoinette's behavior was not only unkind, but the main reason why people would rather buy frames online as opposed to going into a location and be subject to that type of customer service.
12 juni 2026
Antwoord van Stanton Optical - Charlotte (Woodlawn)
Hello Jessica. We sincerely apologize for the issue you experienced with your frames and for the interaction you had during your return visit. This is not the level of professionalism or respect we strive to provide. We understand your concern about receiving new, non-display frames and regret any communication that made you feel dismissed or uncomfortable. We are glad to hear that Alisha provided helpful and professional service throughout your visit. We've escalated this internally for us to improve our process and ensure a better service in the future. We appreciate your feedback.
Antwoord van Stanton Optical - Charlotte (Woodlawn)
Hello Jokaria! Thank you for your feedback. We are glad to hear you had an easy and positive experience using the app. Your support truly means a lot to us.
Antwoord van Stanton Optical - Charlotte (Woodlawn)
Hello Alex! We're delighted to hear you received excellent service and that Nettie's knowledge and professionalism made such a positive impression during your visit. We appreciate you taking the time to share your experience.
Dope location , fly ass staff, quick service!!!! Fast asf Boy!!!!
Everything about this spot is fire🔥
13 mei 2026
The staff make the business!
Customer service is OUTSTANDING....I've never felt more seen or appreciated!!!
11 mei 2026
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