It was such a nice experience, seriously from beginning to end. They made me feel really comfortable. I am thankful for my new glasses, I feel pretty and now you can actually see my beautiful lashes.... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Alisha was wonderful. She warmly welcomed my 80 year old mom in and thoroughly and patiently explained every step of the eye exam to her. She let us take the time to select the frames which best suite... Toon meer
Bedrijf heeft geantwoord
I had an eye examination on July 3 so that I could renew my contact lenses. I initially had a problem with the prescription for my contacts however, once I contacted them, I was provided with an appr... Toon meer
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I have received the best service ever She was so helpful and friendly all times and answer all my questions Second time in one year here First time had a bad experience Second time best custo... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
Affordable Eye Care for Everyone
Geschreven door het bedrijf
- Quality Vision Care That Fits Your Budget
- At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
- Same-Day Glasses, Made Onsite
- Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
- Your Eye Health Is In Expert Hands
- Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
- Eye Care for the Whole Family
- Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
- Most Major Vision Insurance Plans Accepted
- Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.
Contactgegevens
4704 South Blvd, Suite A, 28217, Charlotte, NC, Verenigde Staten
- 9802473671
Two Pairs for $79 + Free Eye Exam
4,1
Goed
45 reviews
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Antwoord van Stanton Optical - Charlotte (Woodlawn)
Hola Carmen! ¡Gracias por su excelente comentario! Nos alegra saber que recibió una atención excelente y que encontró nuestro espacio acogedor. Agradecemos su confianza y esperamos verle de nuevo pronto.
Antwoord van Stanton Optical - Charlotte (Woodlawn)
Hi Rickey. Thank you for your feedback! We’re so glad to hear your experience was easy, quick, and affordable. Providing convenient, quality eye care at a great value is what we strive for every day. We truly appreciate your support and look forward to helping you again!
Antwoord van Stanton Optical - Charlotte (Woodlawn)
Hello Mike. Thank you for your feedback! We’re so glad to hear you had great customer service. We truly appreciate your kind words and look forward to serving you again in the future.
Transition lenses not working like they supposed to.
Well I received my glasses after I lost my original pair with transition lenses. They are not getting dark when I go outside in the sunshine like my original pair and I did order the same as the first pair. Really disappointed.
11 juni 2026
Antwoord van Stanton Optical - Charlotte (Woodlawn)
Hello Yanni, we’re sorry to hear about your disappointment with your replacement glasses. We understand your concern about the transition lenses not darkening as expected, especially since they were ordered to match your original pair. This isn’t the level of service we strive to provide, and we appreciate you bringing this to our attention. We’ve escalated your situation for further review so we can address your concerns. Thank you for your feedback.
Horrible customer service for defected frames
5/29/2026 I ordered BOGO. Sales Manager, Alisha was very helpful & friendly in helping me select my frames.
Antoinette assisted with the check out process. On this day Antoinette was very friendly and provided excellent customer service.
I picked up my glasses, I think it was 6/9/2026. On 6/10/2026 I noticed one pair of frames did not sit right on my face. Thinking it was a loose screw, but the frame was popping in and out of place.
6/12/2026 I returned to the location to have the defected frames looked at.
Antoinette provided service, at first thinking it was a loose screw as well, but that did not fix the issue. They offered to replace the frames, I said sure, thinking I would receive NEW frames. They, however, went to the display wall and was going to swap out the defected frames with display/used frames. I communicated very calmly that I did not want used frames. Antoinette’s demeanor changed immediately, very rudely put their hands together and started speaking to me in a very condescending manner. “ma’am this is a courtesy, what exactly do you want to happen”. I communicated that I paid for new frames, that I want new frames to replace the defected ones. They became extremely standoffish saying again this is just a courtesy and they could disinfect the display frames, not send out for new frames and quickly handed me off to Alisha.
Alisha remembered me from my prior visit, understood that I had only just picked up the new frames, indicated that one of the spring loads was defected & that would only happen after lengthy wear and proceeded to process the replacement order.
Good customer service doesn’t end when a sale is complete. I should not have been treated in that manner.
At the end of the day, even with BOGO I paid +$300 for each pair of glasses. I paid for NEW glasses. Display/used frames are never a substitute when paying +$300 (retail +$500 for one pair of glasses).
I want to make note that Alisha was always very professional and friendly.
Antoinette's behavior was not only unkind, but the main reason why people would rather buy frames online as opposed to going into a location and be subject to that type of customer service.
12 juni 2026
Antwoord van Stanton Optical - Charlotte (Woodlawn)
Hello Jessica. We sincerely apologize for the issue you experienced with your frames and for the interaction you had during your return visit. This is not the level of professionalism or respect we strive to provide. We understand your concern about receiving new, non-display frames and regret any communication that made you feel dismissed or uncomfortable. We are glad to hear that Alisha provided helpful and professional service throughout your visit. We've escalated this internally for us to improve our process and ensure a better service in the future. We appreciate your feedback.
Antwoord van Stanton Optical - Charlotte (Woodlawn)
Hello Jokaria! Thank you for your feedback. We are glad to hear you had an easy and positive experience using the app. Your support truly means a lot to us.
Antwoord van Stanton Optical - Charlotte (Woodlawn)
Hello Alex! We're delighted to hear you received excellent service and that Nettie's knowledge and professionalism made such a positive impression during your visit. We appreciate you taking the time to share your experience.
Dope location , fly ass staff, quick service!!!! Fast asf Boy!!!!
Everything about this spot is fire🔥
13 mei 2026
The staff make the business!
Customer service is OUTSTANDING....I've never felt more seen or appreciated!!!
11 mei 2026
Alisha from the store where I went was exceptional!!
Alisha from the store where I went was friendly and very helpful and she made it a fun satisfying experience! 5 stars!
17 april 2026
Don’t make sure glasses fit
Don’t make sure glasses fit. Don’t notify you glasses arrive. Just tell you your wrong and move on
13 april 2026
A notice read that the glasses were…
A notice read that the glasses were ready for pickup. Unfortunatley, only one pair of two was found 3/31.
They promise to call when the other is located. This customer is not a happy camper.
31 maart 2026
Antwoord van Stanton Optical - Charlotte (Woodlawn)
Hello Joseph. We’re sorry to hear about your experience and the confusion with your order at pickup. We understand how frustrating it must have been to be missing one of your pairs after receiving a ready notification. Your feedback is appreciated, and we appreciate the opportunity to make things right and hope to have the opportunity to better serve you in the future.
She very helpful
She very helpful. She took her time to make sure that I was happy with what I picked.
30 maart 2026
Stanton Optical - Charlotte
The techs (Kiara and Deja ) at SO-Charlotte, was able to schedule an appointment at the last minute and I was able to order a six month supply of contacts before my HSA funds expired. Thank you!
29 maart 2026
Arrived at store after 5pm on a Monday…
Arrived at store after 5pm on a Monday and was able to get a walk-in appointment for the eye exam then had no difficulties finding 2 pairs of frames in my price point. The measurements and ordering was quick and the sales associate used a promotion code to the purchase for a nice discount. Picking up the order was fast and overall the experience was first rate
27 maart 2026
Antwoord van Stanton Optical - Charlotte (Woodlawn)
Hello Priyanka. We’re sorry to hear about your experience and the frustration caused by the delay in receiving your glasses and the multiple visits to the store. We are always looking for ways to improve and better serve our community, and we hope to have the opportunity to better serve you in the future. We appreciate your feedback.
The staff was very helpful in helping…
The staff was very helpful in helping me to make the right choice of frame and lenses. Only thing I did not like, was not being alerted that my order was ready ahead of schedule.
17 maart 2026
I’m very dissatisfied with Stanton…
I’m very dissatisfied with Stanton Optical so far. The first pair of glasses I received was out of focus. Deven ordered me a replacement and gave me a tracking number.But the tracking number info only shows that the label was printed- the glasses haven’t actually been shipped. I called about it and another assistant, Alesha said, “ she would look into it.” but that was the last I heard from them. It’s been over a month since I got my eyes examined for a new pair of glasses and I still waiting to see if the adjustments you’ve made in the glasses will work.
28 februari 2026
Antwoord van Stanton Optical - Charlotte (Woodlawn)
Hello Seymour. We’re sorry to hear about your experience and the delay with your replacement glasses. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.
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