The service was incredible. The staff helped me find frames I liked better than what I was going to pick. They fit me in as a walk in for an eye exam to get a new prescription and managed to get me... Toon meer
Bedrijf heeft geantwoord
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The service was incredible. The staff helped me find frames I liked better than what I was going to pick. They fit me in as a walk in for an eye exam to get a new prescription and managed to get me... Toon meer
Bedrijf heeft geantwoord
Josh was so helpful and very kind! He was very understanding about my needs and made sure I was very well taken care of!! I am very grateful for his help and support in all of my needs!
Bedrijf heeft geantwoord
It seemed like I would be getting two pairs of glasses with the exam and instead I spent over $400 for just one pair. Misleading advertising. I'm solely using Costco in the future.
Bedrijf heeft geantwoord
Staff is nice and polite, very helpful, Dr appt was quick and received my glasses when they said. Even went back 2 weeks later to buy sunglasses and so simple and easy. Will definitely recommend to fa... Toon meer
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
Geschreven door het bedrijf
1937 Texas Ave S, 77840, College Station, TX, Verenigde Staten

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I am writing to express my dissatisfaction with the service I have received regarding my recent orders.
I initially ordered a pair of sunglasses and was notified on two separate occasions that they were ready for pickup. However, when I arrived at the store both times, I was informed that the sunglasses were cracked and not usable. I was not notified of these issues in advance, which resulted in unnecessary trips and inconvenience.
It has now been over a month, and I still have not received the sunglasses I ordered. Additionally, the original pair of glasses I purchased does not seem to be correct, which has further added to my frustration with this experience.
I was also told that a manager would be contacting me to address these issues, but I have not received any follow-up communication.
Given the repeated issues, lack of communication, and the extended delay without resolution, I am requesting a full refund for all services and products I have received.
I would appreciate your prompt attention to this matter and a timely resolution. Please let me know the next steps to process this refund.
The store visited was in College Station, Texas.

Antwoord van Stanton Optical - College Station
You guys understand the importance of specific in the eyesight.
Real unprofessional, very un organized, could not get my prescription correct and did not even try to get it right other than give me multiple trail pairs.

Antwoord van Stanton Optical - College Station

Antwoord van Stanton Optical - College Station

Antwoord van Stanton Optical - College Station
Great customer service love how Anthony treat me super nice

Antwoord van Stanton Optical - College Station
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