Stanton Optical - El Paso (Zaraplex) Reviews 

131
TrustScore 4.5 uit 5

4,3

1742 N Zaragoza Rd, Suite B, 79936 El Paso, TX, US


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Just wanted to Thank Valentina very much! She was very nice and had patience with me. She demonstrated excellent customer service. I will refer my famiy members to visit this location.

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

I felt some of the up charges were not clear and glossed over. The overall experience took much longer than needed (2 + hours). While everyone is very friendly, I’ve just had more straightforward and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Over all experience was excellent. Valintina was awesome, I’m glad you went back to the personal touch. The one on one eye examinations is 100% better. I never liked the virtual exams, felt rushed and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I highly recommend Stanton Optical ! They greeted me right away and service is fast ..They were very nice, very respectful. The staff were amazingly helpful very careful with your classes? The staf... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Optometrist
  2. Contactlenzen leverancier
  3. Oogheelkundig centrum
  4. Brillengroothandelaar
  5. Opticien

Geschreven door het bedrijf

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Geschreven door het bedrijf

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contactgegevens

  • 1742 N Zaragoza Rd, Suite B, 79936, El Paso, TX, Verenigde Staten

  • (915) 277-0062
Promotion box for Stanton Optical - El Paso (Zaraplex)

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

4,3

Uitstekend

TrustScore 4.5 uit 5

131 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,3

Alle reviews

(131)

15.138 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Just wanted to Thank Valentina very…

Just wanted to Thank Valentina very much! She was very nice and had patience with me. She demonstrated excellent customer service. I will refer my famiy members to visit this location.

25 juli 2026
Logo Stanton Optical - El Paso (Zaraplex)

Antwoord van Stanton Optical - El Paso (Zaraplex)

Hello Anna! We’re glad to hear Valentina provided patient, friendly, and excellent customer service during your visit. We appreciate your recommendation and look forward to welcoming your family members!

Beoordeeld met 5 van de 5 sterren
Logo Stanton Optical - El Paso (Zaraplex)

Antwoord van Stanton Optical - El Paso (Zaraplex)

Hello Santiago! We’re glad to hear our team was friendly and provided a fast, positive experience.

Beoordeeld met 5 van de 5 sterren

Staff was incredibly kind and helpful

Staff was incredibly kind and helpful! Will definitely recommend this locations to others

20 juni 2026
Logo Stanton Optical - El Paso (Zaraplex)

Antwoord van Stanton Optical - El Paso (Zaraplex)

Hello Julia! We’re happy to hear our team provided a helpful and welcoming experience. We truly appreciate your recommendation!

Beoordeeld met 5 van de 5 sterren

Efficient visit

The tech assisting me was professional, extremely knowledgeable on the products and what insurance covers. She was able to get the best possible lenses for me.

4 juli 2026
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Antwoord van Stanton Optical - El Paso (Zaraplex)

Hello Luis, Thank you for your wonderful review! We're so glad to hear our team provided professional, knowledgeable service and helped you understand your insurance benefits and lens options. It's great to know you were able to find the best lenses for your needs. We truly appreciate your kind words and look forward to assisting you again in the future!

Beoordeeld met 5 van de 5 sterren

Excelent service all the staff was very…

Excelent service all the staff was very helpful and friendly

16 juli 2026
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Antwoord van Stanton Optical - El Paso (Zaraplex)

Hello Gaby, Thank you for your kind review! We're so glad to hear you received excellent service and that our team was helpful and friendly throughout your visit. We truly appreciate your support and look forward to assisting you again in the future!

Beoordeeld met 5 van de 5 sterren

Was in and out the store within thirty…

Was in and out the store within thirty minutes for an eye exam, and new pair of glasses.

16 juli 2026
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Antwoord van Stanton Optical - El Paso (Zaraplex)

Hi Kewan. Thank you for your review! We're thrilled to hear that you were able to complete your eye exam and get a new pair of glasses in just 30 minutes. Providing fast, efficient, and quality service is what we strive for every day. We appreciate your support and look forward to seeing you again soon! 😊👓

Beoordeeld met 2 van de 5 sterren

I felt some of the up charges were not…

I felt some of the up charges were not clear and glossed over. The overall experience took much longer than needed (2 + hours). While everyone is very friendly, I’ve just had more straightforward and better value experiences elsewhere.

17 juli 2026
Logo Stanton Optical - El Paso (Zaraplex)

Antwoord van Stanton Optical - El Paso (Zaraplex)

Hello Drew, we’re happy to hear that you found our team friendly during your visit. We’re sorry that your experience didn’t meet your expectations, especially regarding pricing, optional upgrades, and the time your visit took. We understand how frustrating it can be when things aren’t communicated as clearly as they should be. Please keep in mind that package prices can vary depending on your prescription, product selection, and any additional upgrades. We’ll be escalating your concerns internally to make sure they’re thoroughly reviewed. We really appreciate you sharing your experience with us.

Beoordeeld met 1 van de 5 sterren

I got an exam for my daughter and was…

I got an exam for my daughter and was told glasses wild be in 3 days latwr. It’s been 2 weeks and no glasses yet

17 juli 2026
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Antwoord van Stanton Optical - El Paso (Zaraplex)

Hello Aaliyah. We're sorry to hear that your daughter's glasses have taken longer than the timeframe you were originally provided, and we apologize for the frustration caused by the delay after expecting your order within a few days. Please know delivery time frames can vary depending on your prescription, product selection, and any additional enhancements. We've escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Beoordeeld met 5 van de 5 sterren

Buen trato.

El trato hacia el paciente es maravilloso y los lentes muy bonitos.

16 juli 2026
Logo Stanton Optical - El Paso (Zaraplex)

Antwoord van Stanton Optical - El Paso (Zaraplex)

Hola Andre, ¡Muchas gracias por su amable reseña! Nos alegra saber que recibió un trato maravilloso por parte de nuestro equipo y que le gustaron mucho sus lentes. Agradecemos su confianza y esperamos atenderle nuevamente en el futuro.

Beoordeeld met 2 van de 5 sterren

Muy poco personal en la sucursal de…

Muy poco personal en la sucursal de Zaragoza en EL PASO TX llegamos 5:50 pm y salimos alas 8:15 y había gente que había llegado muchísimo antes que nosotros…..

15 juli 2026
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Antwoord van Stanton Optical - El Paso (Zaraplex)

Hola Guadalupe. Lamentamos saber que su experiencia no cumplió con sus expectativas, y lamentamos la frustración causada por la larga espera y la falta de personal que afectó el tiempo de atención durante su visita. Esta no es la experiencia ni el nivel de servicio que buscamos brindar a nuestros pacientes. Hemos escalado esto internamente para asegurarnos de que se revise a fondo. Agradecemos sus comentarios.

Beoordeeld met 5 van de 5 sterren

I was new patient to the company and I…

I was new patient to the company and I was nervous. Eye doctor isn’t my favorite appointment to go to, but the moment I walked I was greeted with very friendly and warm smiles it made my experience there already great. I did the exam and got glasses all the staff there is WONDERFUL. Belinda helped me out with my glasses and she was delightful. I am already recommending my family to all come here. THANK YOU GUYS FOR A GREAT EXPERIENCE!

14 juli 2026
Logo Stanton Optical - El Paso (Zaraplex)

Antwoord van Stanton Optical - El Paso (Zaraplex)

Hello Enya, Thank you for sharing your wonderful experience! We're so glad our team helped make your first visit comfortable and welcoming from the moment you walked in. It's great to hear Belinda and the team provided friendly, helpful service throughout your exam and glasses selection. We truly appreciate your recommendation and look forward to assisting you and your family in the future!

Beoordeeld met 3 van de 5 sterren

Ste staff was very friendly and…

The staff was very friendly and attentive but I was given an incomplete order upon pick up and unable to process my refund until it was complete. I had to call and return to the location rather than the staff identify this themselves.

18 juni 2026
Logo Stanton Optical - El Paso (Zaraplex)

Antwoord van Stanton Optical - El Paso (Zaraplex)

Hello Paula, we're glad to hear that our staff was friendly and attentive during your visit. However, we're sorry that your order was incomplete at pickup and that you had to make additional calls and return trips before your refund could be processed. This isn’t the level of service and professionalism we strive to provide. We've escalated this situation for further review so we can address your concerns. Thank you for your valuable feedback.

Beoordeeld met 5 van de 5 sterren

Great service

Great service

11 juli 2026
Logo Stanton Optical - El Paso (Zaraplex)

Antwoord van Stanton Optical - El Paso (Zaraplex)

Hello Talia! We're glad you received great service. We appreciate your feedback and look forward to seeing you again!

Beoordeeld met 5 van de 5 sterren

Fast and cheap and accurate

Fast and cheap and accurate

22 juni 2026
Logo Stanton Optical - El Paso (Zaraplex)

Antwoord van Stanton Optical - El Paso (Zaraplex)

Hello Amanda, Thank you for your great review! We're so glad to hear you were happy with our fast service, affordable pricing, and accurate care. We truly appreciate your support and look forward to seeing you again!

Beoordeeld met 5 van de 5 sterren

I highly recommend Stanton Optical

I highly recommend Stanton Optical !
They greeted me right away and service is fast ..They were very nice, very respectful. The staff were amazingly helpful very careful with your classes? The staff makes sure you are satisfied before you leave. I'll be coming back ! 🙂
Thank you Stanton Optical !

9 juli 2026
Logo Stanton Optical - El Paso (Zaraplex)

Antwoord van Stanton Optical - El Paso (Zaraplex)

Hello Laura, Thank you for your wonderful review! We're so glad to hear you had such a positive experience from the moment you arrived. It's great to know our team provided fast, respectful, and attentive service while making sure you were completely satisfied with your glasses. We truly appreciate your recommendation and look forward to welcoming you back again!

Beoordeeld met 5 van de 5 sterren

Over all experience was Awesome.excellent

Over all experience was excellent. Valintina was awesome, I’m glad you went back to the personal touch. The one on one eye examinations is 100% better. I never liked the virtual exams, felt rushed and under pressure from the Dr. Once my exam was finished, Luis took it from there and was very helpful, sold me what I wanted with no pressure . He even had a pair of temporary glasses for, because my order was still in route. Best experience I have ever had buying glasses. Thanks

9 juli 2026
Logo Stanton Optical - El Paso (Zaraplex)

Antwoord van Stanton Optical - El Paso (Zaraplex)

Hi Hector. Thank you for your incredible review! We're thrilled to hear Valentina and Luis provided such a personal, helpful, and comfortable experience. We're glad our team made your visit enjoyable and ensured you felt supported throughout the process. We truly appreciate your kind words and look forward to serving you again!

Beoordeeld met 1 van de 5 sterren

I spent over $500

I spent over $500, and they weren't very clear about the offers or what I was actually looking for. On previous occasions, I could choose the color for any frame, and the cost for the prescription lenses was different. I understand that this time I added an anti-reflective coating and a different lens material, but I was already committed to the $114 eye exam. Maybe it was because of my poor English, but I felt I was treated differently; they also made me wait until almost the very end for the exam—I noticed they took other people and skipped my turn. I also had to wait a long time when I went to pick up the glasses. I had bought two pairs: one was ready very quickly—by the next day—but the second one took a long time, not to mention the wait just to get fitted and be attended to. I won't be buying here again; I used to be a customer, but this last experience was a huge disappointment.

16 juni 2026
Logo Stanton Optical - El Paso (Zaraplex)

Antwoord van Stanton Optical - El Paso (Zaraplex)

Hello Omar. We sincerely apologize that your experience did not meet your expectations. We understand how frustrating it is to experience unclear pricing, long wait times, and delays with your order, especially when you felt your concerns were not fully understood. Our goal is to provide every patient with clear explanations of pricing, promotions, and lens options while delivering respectful, attentive service to all. We regret that this was not your experience. We've escalated this internally for us to improve our process and ensure a better service in the future. We appreciate your feedback.

Beoordeeld met 5 van de 5 sterren
Logo Stanton Optical - El Paso (Zaraplex)

Antwoord van Stanton Optical - El Paso (Zaraplex)

Hi Vanessa. Thank you for your review! We're so glad to hear that our customer service made a positive impression. Providing friendly, professional, and attentive care is always our goal. We appreciate your support and look forward to helping you again soon! 😊👓

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