Friendly and knowledgeable techs. Very nice selection of frames, good quality, good overall price. Received before the date given . Paris was very helpful throughout the whole process. Thank you, I... Toon meer
Bedrijf heeft geantwoord
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Friendly and knowledgeable techs. Very nice selection of frames, good quality, good overall price. Received before the date given . Paris was very helpful throughout the whole process. Thank you, I... Toon meer
Bedrijf heeft geantwoord
The staff was great, very nice and helpful. Could not ask for a better experience. The only reason why the test is not a 5 star rating is that when I first went in to have my eyes examined there was n... Toon meer
Bedrijf heeft geantwoord
The company's staff is very courteous, patient, and professional. I was notified that my glasses were ready, and they were as expected with no issues, complications, or adjustments. This will be my pr... Toon meer
Bedrijf heeft geantwoord
Stanton Optical in Jacksonville,NC is the best Eyecare center I’ve EVER been to in my entire life. I have extremely poor eyesight with several vision issues. However, Stanton gave me the greatest visi... Toon meer
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
Geschreven door het bedrijf
323 Western Blvd, 28546, Jacksonville, NC, Verenigde Staten

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Ordered 2 pair trifocals with progressive (no line) lenses
2 weeks later went to pick up same and found lined trifocals.
Said they'd send them back and I'd have to wait another week or more.
I will say the staff was very friendly.and cooperative thru it all

Antwoord van Stanton Optical - Jacksonville (NC)
I was thoroughly satisfied with the entire process. The eye care center was on top of it and did an excellent job. The lenses are a little pricey but Nakia helped me out a lot. Customer service was great. I am very satisfied with my glasses.

Antwoord van Stanton Optical - Jacksonville (NC)
I ordered two pairs of glasses . I only received 1 pair. I came to Staton because they are having buy one get one free. I even picked out the second pair. I came into the office to pick up my glasses. Like I said they only had 1 pair. Im very upset. I will not come back. You just lost a customer.

Antwoord van Stanton Optical - Jacksonville (NC)
The Staff and New Manager were awesome they addressed my need for a new eye exam due to my vision had changed. I couldn’t be more happier with Stanton Optical keep up the good work. ❤️
This company is a scam. Your advertising is FALSE!
The entire experience was horrible. I had an appointment at 11am. I didn’t get seen until 1pm. As I was getting my pre-screening, going from one chair to the other, I was heard the guy say $39.99 and then I moved to another chair and I heard $39.99 AGAIN.Luckily, I quickly asked if that was part of the”FREE” eye exam. He then explained to me NO. I then declined to PAY for the particular testing, which was ALREADY done, and moved on to the actual eye exam. To my surprise, there wasnt a physical doctor on site. My “FREE” exam was from a “telehealth”, stay at home doctor!!! Fine, OK, must be because it’s a “FREE” eye exam, the term FREE I use lightly!! Since I had to wait 2 hours for my “appointment” I had already pick out 2 pair of frames, which I understood was 2 pair of glasses with a “FREE” eye exam. I pick out 2 frames which were the same price ( yellow tag or something) I sat down ready to get them and the total was OVER $500. Because I couldn’t afford that, I went down to 1 pair of glasses and my total was STILL over $300. I looked at the receipt and I paid $115 for an eye exam and nearly $200 for my 1 pair of glasses.your company nickeled and dime me, the customer, with false advertising. I felt like I was at a used car lot!!!! Obviously, your associates get paid on commission, because they were not going to lead me in ANY OTHER direction! I do not usually spend this much time, no, I NEVER write reviews! This experience was disappointing and I felt like I got SCREWED! I only made an appointment because of your promotion! Never will I be back and I am sure you do not care.

Antwoord van Stanton Optical - Jacksonville (NC)
Friendly staff, always greeting me when I come in for a repair and/or picking up new glasses and extremely polite always making me feel comfortable and welcome.
I received excellent customer service from all employees.
Great staff.
Great help from wonderful and friendly staff
Customer service was excellent!
Working hard to resolve the issue.
Great customer service!
They took care of my glasses without any hesitation . I was on and out of the store quickly.
Everyone one was friendly and helpful. They answered all my questions thoroughly and patiently. My only regret is not finding this place sooner, I’ll recommend it wholeheartedly to anyone I come across needing glasses and/or contact lenses! Thanks again to the WONDERFUL staff!!
Stanton Optical in Jacksonville,NC is the best Eyecare center I’ve EVER been to in my entire life. I have extremely poor eyesight with several vision issues. However, Stanton gave me the greatest vision check and prescription. The frame selection was amazing and provide many styles. The staff were friendly, professional, and knowledgeable. I will be a return customer.
It was my first and last time going there they lied and said my contacts were in then they never called me to let me know they finally came in.

Antwoord van Stanton Optical - Jacksonville (NC)
I made an appointment and was waiting over 1 and half hours to be seen . Why schedule appointments when you don’t have the staff to support customers, they need to get better at scheduling appointments not a happy customer.
Ask for a new prescription because it had been almost a year since my daughter’s last prescription they insisted it was fine. The school nurse called my daughter to the office to test her new eyeglasses and they don’t work. She still can’t see the board at school and now I have to come back in and have new lenses made for her new glasses that I paid cash $80 for.
Would have liked not being referred to another OD
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