My mom has been coming to this optical store for about 6–7 years. She always had an excellent experience at this optical store. This last time as always The staff was professional, knowledgeable,... Toon meer
Bedrijf heeft geantwoord
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My mom has been coming to this optical store for about 6–7 years. She always had an excellent experience at this optical store. This last time as always The staff was professional, knowledgeable,... Toon meer
Bedrijf heeft geantwoord
If there was less than one star that’s the rating I would give. My experience has been exasperating! Horrible customer service that never contacts me with a follow up to the problem solving. I just... Toon meer
Bedrijf heeft geantwoord
Mitzie took care of me all throughout the process and everything was very nice and straightforward. Staff is really friendly and they do a great job at making the place feel very welcoming. 5/5 stars,... Toon meer
Time, recognizing there was an issue when my glasses came back and recommending that I get my eyes reexamined. There was an issue between the 1st and 2nd eye examine. Stanton fixed the glasses at no... Toon meer
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
Geschreven door het bedrijf
2325 S Stemmons Fwy, #301A, 75067, Lewisville, TX, Verenigde Staten

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Antwoord van Stanton Optical - Lewisville (Vista Ridge)
Very bad service I'm still waiting for my glasses

Antwoord van Stanton Optical - Lewisville (Vista Ridge)

Antwoord van Stanton Optical - Lewisville (Vista Ridge)
This was the best experience ever really they were super helpful and also got me the best deals on my favorite frames I always wanted to use 10/10 no cap

Antwoord van Stanton Optical - Lewisville (Vista Ridge)
The high tech exam, the super nice employees and the quickness of receiving my glasses was an amazing experience. Thank you!

Antwoord van Stanton Optical - Lewisville (Vista Ridge)
Mitzi was incredibly helpful . Very kind and knowledgeable.

Antwoord van Stanton Optical - Lewisville (Vista Ridge)
Very nice people
Nice and kind
I forgot his name im sorry
But he is black young guy wearing glasses too
He is patient
And respectful to me
I recommend to all my friends this place

Antwoord van Stanton Optical - Lewisville (Vista Ridge)
If there was less than one star that’s the rating I would give. My experience has been exasperating! Horrible customer service that never contacts me with a follow up to the problem solving. I just need the official printout of my adjusted prescription. The doctor is apparently not taking care of signing off for it. Or refusing to!!! Please - I need help with a solution.

Antwoord van Stanton Optical - Lewisville (Vista Ridge)
Fueron atento con el cliente y me ayudaron a obtener los lentes rapido ya que lo necesitba gracias
Mitzi did a great job explaining every part of the exam. She was also helpful in finding glasses for a first time wearer. Thanks for the great service!
Everything from start to finish was fantastic. Great Job!!
Honestly, it was a complete disaster from the beginning! I made an appointment with my husband, and unfortunately, this location messed up his prescription even after testing. Then I took the same test, and it kept saying I couldn’t see as well, and the test wasn’t quite right. Through the Riga-Maroo, they assured us we would have better sight with the ordered glasses or contacts, but they were worse! I spent over $300 for worse vision than when I started, not to mention paying for the tests and basically buying a set of glasses with lenses that don’t work. I went to your competitor, America’s Best, and had no issues. I told them about my experience, and I had been going to them for 2 years before my husband. My husband went there back in 2021, and they said not only had his prescription not changed after testing, but they gave us a great deal on 6 months of contacts for him and two sets of glasses. Poorly trained individuals and/or a problematic system that doesn’t value the customer’s thoughts is what’s wrong with this situation, and I will NEVER share your company’s name with anyone. Especially after going back and repeating that these don’t feel right. My husband, when he left, said it was blurrier than when he walked in. The manager, though kind, said the correct ones were in another location, and after days of requesting them or even offering to drive over there, nobody would answer the phone from the Farmers Branch location or for me or the Lewisville location. This is truly unbelievable and will be treated as such. The follow up question should be why were these individuals at the Lewisville location not held to a better standard and though my husband asked for some contacts to hold him over until trial pairs came in. Why did the responsibility fall on us to keep following up with Lewisville just to talk to farmers branch? A reprimanding is the least of my concern.

Antwoord van Stanton Optical - Lewisville (Vista Ridge)
Great customer service, Jontrell was very helpful, the service was quick and a great price
Time, recognizing there was an issue when my glasses came back and recommending that I get my eyes reexamined. There was an issue between the 1st and 2nd eye examine. Stanton fixed the glasses at no cost.
Customer service is excellent...my issue is with your product and getting my order correct and in a timely matter. My new glasses are good but my right eye is very blurry when using them especially at night. I was told the right lense would be ready by April 24th but received message yesterday now I have to wait till May 6th??? Not happy this is the 2nd time this company let me down. Hopefully they will correct this issue. Again this is not the store problem they are Great. Its the company issue fix it. Update they made me a free of charge of single lense to drive at night. They are working great to drive at night. Hopefully when my new lense comes in all issues will be resolved.
The experience and customer service from beginning to end was wonderful. Mitzi was friendly and even helped me find the perfect pair of glasses.
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