Stanton Optical - Sacramento (Arden-Arcade) Reviews 

144
TrustScore 4 uit 5

4,2

2125 Arden Way, 95825 Sacramento, CA, US


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Beoordeeld met 5 van de 5 sterren

Ty’s service was excellent answered all my questions. I had I even came back to ask more questions and they adjusted my glasses making sure that I was satisfied. And took the time to educate me on h... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

This time around I felt like someone cared about my concerns with my previous glasses. The sales manager her name starts with an X (sorry). She gave me exactly what I wanted. Dr was great at comm... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Terrible service. It took about two hours to complete my contact lens exam and place my order. The staff seemed overwhelmed because they were short-staffed that day, and they were arguing and complain... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Initial visit was with a great team! Everyone was helpful, friendly and made us feel welcomed. I accompanied my sisters to do their eye exams and ended up taking advantage of their Memorial Day sale a... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Optometrist
  2. Contactlenzen leverancier
  3. Oogheelkundig centrum
  4. Brillengroothandelaar
  5. Opticien

Geschreven door het bedrijf

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Geschreven door het bedrijf

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contactgegevens

Promotion box for Stanton Optical - Sacramento (Arden-Arcade)

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

4,2

Goed

TrustScore 4 uit 5

144 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,2

Alle reviews

(144)

17.186 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

5 stars

I had a super complicated insurance situation and no less than 4 different people helped me, each so kind and helpful! I ended up getting a comprehensive eye exam and a new prescription for contacts and glasses. Would absolutely recommend, I'm very grateful for the help I got at this location!

10 maart 2026
Beoordeeld met 4 van de 5 sterren

I would have rated 5 stars

I would have rated 5 stars, if I had a better experience picking up my glasses.

When I initially called, they said they hade an appointment within 30 mins. I was close, said I would be right over. I chose a couple pairs of frames, sat down with a very friendly and helpful associate, got the paperwork done, paid, said I would be back that afternoon to pick up. Easy peasy!

The pick up process was completely different. Instead of just giving my name and picking them up, I was told to sign my name on a clipboard on the other side of the store. There was one person ahead of me on the sign up sheet, but it took about 45 minutes to get helped. They appeared to be understaffed for the afternoon rush, and completely unorganized.

In hindsight, it would have been better for me just to wait the 45 minutes, in the morning, after my order was placed.

So, moral to the story - go in the morning and wait for your glasses. Avoid that place in the afternoon! 🙂

12 maart 2026
Beoordeeld met 4 van de 5 sterren

I want to start this by saying this…

I want to start this by saying this would totally be a 5 star review however. I called in to ask about pricing and things before I scheduled an appointment to come in. Little did I know it was a call center…. There is a promotion going on $289 for bio true it’s a 6 month supply plus exam. I have an astigmatism so I knew there would be additional fees due to that. The guy on the phone said no problem out the door it will be $355 beautiful I book my same day appointment and go in. I was greeted by Ty the manager she was a total doll! Then Kamari came over and got me started. Rachael came over and she proceeded to help me with the telehealth exam I believe it was. When we were going over questions and things I confirmed what the call center agent had told me about pricing. She told me that was incorrect came back and gave me what the pricing was. It was 100$ more than what I was told. At that point I was already in the chair and thus far the ladies were all so amazing. I wasn’t happy but proceeded. There was an issue with the results for the telehealth exam so they got me in with Dr Hsu who also simply was amazing I don’t think I have laughed so hard in a while. Over all in store my experience was so great all of the ladies and the Dr were so amazing. Still quite disappointed at the pricing as I would have shopped around more, I have extreme social anxiety with adhd so walking out was not an option. I was so excited I even told Rachael how their prices beat Costco pricing and I was amazed by that. My contacts came quickly loved that. I talked to Ty about my overall experience I wanted her to know how much I loved the girls and the Dr but also wanted her to have the feed back of the call center. She was so apologetic about it all took down my phone number and is planning on contacting me soon.

Editing on Sunday 3/29
Rather disappointing that I was told I would get a call back in a week and it’s been longer and still nothing heard back.

Updating on 4/22
I’ve now taken more stars away I was very hopeful that I would hear back from Ty like I was told when I was in store that she would make things right with the huge misquote between the call center and what I actually paid in store. Still never heard anything back.

Edit on 4/27
I want to preface this with the call center is the problem! They are misquoting and giving out incorrect information! Thankfully Ty is an amazing manager and I stick with my review the stars I give are for the staff in store.. the call center needs to be directed in a better way so pricing and advertising is the same across the board!

8 maart 2026
Logo Stanton Optical - Sacramento (Arden-Arcade)

Antwoord van Stanton Optical - Sacramento (Arden-Arcade)

Hello Virginia. We’re very sorry to hear about your experience and sincerely apologize for the confusion regarding pricing and the lack of follow-up after your visit. We understand how frustrating it must have been to receive different information than what was initially quoted and not receive the expected callback. Please know all prescriptions are reviewed and signed by a licensed doctor. We’re glad to hear the in-store team and doctor provided such a positive experience, and we truly appreciate you recognizing their efforts. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Beoordeeld met 5 van de 5 sterren

I was late and Stanton allowed me to…

I was late and Stanton allowed me to re-schedule to the last appointment without anxiety.
Ty and Kamari were very easygoing and welcoming. Both explained to me how Stanton operates and ensured I was properly taken care. Excellent customer service.
I was given a wide selection of frames to peruse. I was in store past closing and neither hurried me. Exceptional because most places hurry customers out especially on a Friday.
Thank you for this experience. I will surely be returning.
Sidenote: the attitude and personality of each representative is enthusiastic. The optometrist is very caring and informative.

I can truly see thanks to Stanton Optical.

1 maart 2026
Beoordeeld met 5 van de 5 sterren

Professional staff

Professional, helpful staff.

20 februari 2026
Logo Stanton Optical - Sacramento (Arden-Arcade)

Antwoord van Stanton Optical - Sacramento (Arden-Arcade)

Hello Carmen! We're glad to hear our staff was professional and helpful. We appreciate your support.

Beoordeeld met 2 van de 5 sterren

They were disorganized

They were disorganized, too many chiefs and not enough indians. Was never sure who was helping me, if anybody.

5 maart 2026
Logo Stanton Optical - Sacramento (Arden-Arcade)

Antwoord van Stanton Optical - Sacramento (Arden-Arcade)

Hello Randy. We’re sorry to hear your visit felt disorganized and that the communication about who was assisting you wasn’t clear. We are always looking for ways to improve and better serve our community, and we'll be escalating this internally to ensure it's thoroughly reviewed. We appreciate your feedback.

Beoordeeld met 5 van de 5 sterren

THE STAFF ARE SO INCREDIBLY KIND AND…

THE STAFF ARE SO INCREDIBLY KIND AND ACCOMMODATING!!! I Especially want to thank Raven and the Manager Ty! they both made me feel so so welcome, were so helpful, and really make an effort to get you your perfect pair of glasses no matter your situation!!

28 februari 2026
Logo Stanton Optical - Sacramento (Arden-Arcade)

Antwoord van Stanton Optical - Sacramento (Arden-Arcade)

Hello Rain! We’re thrilled to hear that Raven and Ty made you feel so welcome and supported. Our team always strives to go above and beyond to help every guest find the perfect glasses, and it means so much to hear that it made a difference for you. We truly appreciate your kind words and can’t wait to see you again!

Beoordeeld met 5 van de 5 sterren

Friendly and helpful

It was my first time at Stanton. I am impressed how friendly and helpful the staff were. We were able to walk in and got everything done within an hour and a half, we walked out with my daughter getting her very first pair of glasses. I will be going back for myself.

4 maart 2026
Logo Stanton Optical - Sacramento (Arden-Arcade)

Antwoord van Stanton Optical - Sacramento (Arden-Arcade)

Hello Divini! We’re glad your first visit was a great experience and that our team could help your daughter get her first pair of glasses quickly and smoothly. We look forward to seeing you again soon!

Beoordeeld met 5 van de 5 sterren

Very friendly and helpful

Very friendly and helpful

2 maart 2026
Logo Stanton Optical - Sacramento (Arden-Arcade)

Antwoord van Stanton Optical - Sacramento (Arden-Arcade)

Hello Amber! We’re glad to hear our team was friendly and helpful during your visit. We appreciate your support!

Beoordeeld met 1 van de 5 sterren

False advertising

Um. Although the sign says 2 pairs of glasses and an exam on the outside of the store. There was constant pressure of upselling, veiled threats from the manager. Conflicting information from everyone. The vibe was basic dishonesty from the management and her being totally comfortable with misleading advertising. I did get my two pairs of glasses eventually. Not perfect but I am not comfortable working with this particular store.

2 maart 2026
Logo Stanton Optical - Sacramento (Arden-Arcade)

Antwoord van Stanton Optical - Sacramento (Arden-Arcade)

Hello. We’re sorry to hear that your visit left you feeling uncomfortable. We are always looking for ways to improve and better serve our community, and we'll be escalating this internally to ensure it's thoroughly reviewed. We appreciate your feedback.

Beoordeeld met 5 van de 5 sterren

Everybody at this location was very…

Everybody at this location was very helpful and very friendly I would recommend my family to go to this location

28 februari 2026
Logo Stanton Optical - Sacramento (Arden-Arcade)

Antwoord van Stanton Optical - Sacramento (Arden-Arcade)

Hello Tyrone, Thank you so much for your kind words and recommendation! We’re delighted to hear our team was helpful and friendly. It truly means a lot that you’d recommend us to your family—we look forward to welcoming you all back.

Beoordeeld met 5 van de 5 sterren

The staff go above and beyond

The staff go above and beyond. Their customer service is outstanding.

28 februari 2026
Logo Stanton Optical - Sacramento (Arden-Arcade)

Antwoord van Stanton Optical - Sacramento (Arden-Arcade)

Hello Carrie, Thank you for your kind words! We’re thrilled to hear our team went above and beyond and provided outstanding customer service. We truly appreciate your support and look forward to seeing you again!

Beoordeeld met 5 van de 5 sterren

Had a very good experience with Stanton…

Had a very good experience with Stanton Optical. Everyone was friendly and helpful. The eye doctor was thorough and showed genuine concern for my eye health. Got my new glasses yesterday, and I'm loving them. They fit perfectly and my vision is much clearer now.

28 februari 2026
Logo Stanton Optical - Sacramento (Arden-Arcade)

Antwoord van Stanton Optical - Sacramento (Arden-Arcade)

Hello Dan, Thank you so much for sharing your experience! We’re thrilled to hear that our team made you feel welcomed and that your eye doctor provided thorough and caring service. It’s wonderful to hear you’re loving your new glasses and that your vision is clearer. We truly appreciate your feedback and look forward to seeing you again!

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Great people who did a great job and work very hard

28 februari 2026
Logo Stanton Optical - Sacramento (Arden-Arcade)

Antwoord van Stanton Optical - Sacramento (Arden-Arcade)

Hello Alie, Thank you for your kind words! We’re thrilled to hear that our team worked hard and provided great service. We truly appreciate your feedback and look forward to seeing you again!

Beoordeeld met 5 van de 5 sterren

GREAT SERVICE GREAT PEOPLE BEEN…

GREAT SERVICE GREAT PEOPLE BEEN CUSTOMER SINCE THEY OPEN STORE LADY MANAGER VERY PROFESSIONAL & SHE MAKE ME FEEL HOME ALWAYS THANKS FOR GREAT SERVICE #1

26 februari 2026
Logo Stanton Optical - Sacramento (Arden-Arcade)

Antwoord van Stanton Optical - Sacramento (Arden-Arcade)

Hello Farshad! We’re thrilled to hear our team, especially our lady manager, makes you feel at home and provides top-notch service. Your support means the world to us!

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