Starbucks Reviews 196

Helt vild sløv og uengageret

Lang ventetid har venter på min kaffe nu i 15 min. De ansatte er mere interesseret i at lave alt andet end at betjene kunderne. Kunderne er åbenbart ikke vigtige hos Starbucks.

Frederiksbergcentret
Vi fik tre forskellige kager, den ene var mere tør end den anden. Da jeg, mens jeg ventede på kaffen, sagde til ekspedienten at det nok var den kedeligste chokoladekage jeg har smagt, fik jeg at vide at den var fra i går, hun ville da godt bytte til et stykke fra i dag! Den var en smule bedre, men ikke 36kr værd! Kaffen var god, derfor to stjerner. Men vi var alle tre enige om at vi ikke kommer der igen.

Starbucks Axeltowers
Bestilte en venti chai latte med soyadrik, x-tra hot, to go.
Metoden til at få den ekstra varm på er åbenbart at hælde mega meget kogende vand i, i stedet for at varme mælken ekstra op. 54 kr. for en gang tynd vandpjask, jeg ikke gad at drikke. Som kogende vand med et nip kanel og en skefuld soya(der jo self koster 5kr. ekstra). Det gør jeg aldrig igen.
To stjerner fordi det i det mindste gik stærkt...

I personally think this is one of the best cups of coffee I've found in Albuquerque.(and I've tried a lot!) Definitely worth checking out.This place is best for takeaway but there are a few seats inside.

Ingen Wi-fi service.. gør brug af “Salling hotspot” i Aalborg, som i forvejen ikke virker!

Jeg fik mig en kaffe som smagte ganske udemærket men jeg synes jeres priser er for høje.

Kommer der jævnligt, og er altid tilfreds :-)
5 stjerner herfra

Hvordan kan Starbucks løbe tør for pumpkin spice 3 uger før halloween og hvorfor skal jeg gang på gang stå i kø i de fleste forretninger for at finde ud af det. Det eneste sted jeg så, de havde ulejliget sig med at sætte et udsolgt hen over reklamen var i Kastrup Lufthavn airside.

I lørdags bestilte jeg 2 kaffe i København hos Bertram.
Klokken var 19:52.
Mens jeg ventede på den blev lavet af Bertrams kollega - gik han rundt i cafeen og sagde "Vi lukker nu om lidt"
Min kæreste svarede at vi jo ikke engang havde fået udleveret vores vare endnu.
"Nå men vi lukker altså nu"
Vi fik vores kaffe - og gik udenfor for at sidde dér - mens Bertram så kunne vaske gulv.
Nu kom Bertram så og hentede stole og borde ind udefra - for de lukkede jo. (gulvet måtte vente)
Bertram sagde, han jo havde gjort opmærksom på at de lukkede - til alle de kunder han havde betjent.
Dét havde han ikke - hverken til kunden foran eller bagved mig.
Bertrams kollega stødte nu også til - og hun sagde de skulle vaske gulv, og i øvrigt ikke fik løn for at vi blev siddende.

God kunde service havde været - ved bestiling at sige.
Véd du hvad, vi lukker om lidt, jeg vil gerne tage din bestilling - men det bliver så som "to go" - er det ok med dig.

Men i stedet fik vi en rigtig dårlig oplevelse af Starbucks.

Starbucks Store Torv Aarhus,

What an absolutely abhorrent experience! The seller "MINA" who has absolutely NO business working with people let alone be anywhere near the world of customer service, was rude, with disgustingly poor manners. No eye contact, no dialogue of any kind to offer the customers some service, and she had no clue how to handle products sold to customers. She slammed the mug that was already an overpriced piece of item on the table risking it to chip off the bottom of the mug, then struggled to fold a simple cardboard box for it. Then gave up and pushed it over to us with the bottom exposed, meaning when I would take it, it would simply fall out of the bottom. Her co-worker showed up with a smile and was more mindful that they both worked at what is called a service to the people business, therefore a smile goes a long way. She said she'd help with the box and then Mina just pushed it towards her with a disgust in her face that would sour any fruit and turn the stomach of most people. Besides her utterly poor manners and disgusting behaviour, she shouldn't handle food with hands that have extremely long nails with dirt underneath them. It is both unhygienic as well as unprofessional. The blame is not just on this staff member, but the manager and store leader who hired her in the first place. Starbucks is not known to be the top of the line cafe house, but it is considered to hold true to its brand and this being a franchise business and many competitors exist left and right, I think service is their ONLY point to sell, otherwise others have better locations not to mention service. The shop in question is Store Torv 18 Aarhus C, Denmark. I would recommend the store leader to look for inspiration and guidance from the Starbucks Cafe over at Søndergade 27, Salling Aarhus, which is seriously only a short 5 min walk away, and is run by a much more skilled and focused manager who's attention is customer care and service, employing the best ways to give customers as well as employees a better experience. You see, their staff at Salling, seems to be kinder, better organised, more attentive and certainly better at honouring the brand that Starbucks is trying to keep world wide. We have been to many coffee houses around the world, tried many Starbucks from airports to New York City to London, etc, but this at Store Torv showed us how incredibly poor the quality can become when you hire someone who has no sense of customer service and doesn't belong around people. A disgraceful and shameful behaviour was barely saved by her poor coworker who at least saw that MINA was being useless to all parties.

Take note, you go to Starbucks, NOT for the coffee, NOT for the Food, and NOT for their souvenirs. You go to Starbucks for the experience and if that is to hold true, all you need to know, is that you PAY for the SERVICE they offer, and if they cannot do something as basic as that, I suggest you take your business elsewhere.

The competition is fierce today, avoid Store Torv's Starbucks, the atmosphere is not very good, but the one in Salling is far more true to the original concept of Starbucks than the other.

Not very nice staff, completely bored, not even really looking at us.
When I pay that much for a coffee, I like to have a good service.
The Chai Latte is very sugary.
So, not worth the price!

Very good coffee, always changing and adding new flavor to their offering. Great taste in designing interiors. Very well trained, friendly staff. Bathrooms aren't always clean in busy shops.

Jeres Pineapple green tea smager af vand selvom at man beder om mere smag! Dårlig service

Jeg har drukket kaffe i mere end 35 år og var meget glad da Starbucks endelig kom til Danmark.

Det har været godt men nu går det for stærkt eller der er ikke tilstrækkelig kvalitets kontrol.

Jeg købte 3 kopper cafe latte i Næstved Storcenter og kaffen var bitter - og slet ikke god.

Kaffe bliver bitter hvis der er gammel kaffe olie i maskinen eller kaffe sien - og hvis der mangler rengøring.

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Nå - har lige talt med Maria - som gerne ville gi 2 gode kopper kaffe - så det glæder jeg mig til.

Starbucks Frederiksberg - Føtex Fasanvej

Jeg kommer jævnligt her og får kaffe og normalt altid god service, MEN i dag lavede damen både FORKERT kaffe og igen anden gang da hun skulle lave den om, lavede hun den forkert igen. Amen altså, når man 2 gange skal brokke sig over sin kaffe man betaler 50 kr. for. Det er altså op ad bakke.

Kastrup Lufthavn, Terminal 3. Så har jeg da lært, at hvis man gerne vil have sort kaffe, så skal man bestille en Americano. Jeg bestilte nu godt nok bare en 'sort kaffe' - og fik et bæger, hvor man på lang afstand kunne lugte, at det var kolbekaffe, der havde stået og kogt i lidt for mange timer. Føj for den. Køen var alt for lang til at få den byttet, så den røg direkte i skraldespanden. Det er ikke i orden. Heller ikke selvom det 'bare' er en kop sort kaffe, man bestiller. Heldigvis er der jo mange gode alternativer i lufthavnen ;-)