Starplan Reviews 2.273

TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Very good customer service from Stephen in Bangor showroom listened to what ideas we had . From measuring planning and installation .very happy with the quality of the kitchen .Also Mark and his team... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Sara was pleasant, helpful and really patient with me as I kept flitting about looking at different options! The communication from starplan regarding delivery and fitting was spot on. And the 2 fitte... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

From when we first went in, the staff couldn't be more friendly and helpful especially Stephen who couldn't do enough to help us. Everything ran smoothly. Kitchen was fitted when we were told it would... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ordered my fitted bedroom for a fantastic price inclusive of fitting costs due to an offer with 50% off plus an additional 10%, first person we dealt with in the shop was a bit frustrating but the oth... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Slaapkamermeubilair winkel
  2. Meubilair-op-maat leverancier
  3. Meubelmakerij
  4. Meubelfabrikant
  5. Bouwwinkel
  6. Keukenwinkel

Over Starplan

Geschreven door het bedrijf

Trulli

Starplan is a long-established family-run company from Northern Ireland. We Design, Manufacture and Fit; Bespoke Bedrooms, Kitchens, Offices, Sliding Wardrobes and Free Standing Furniture.

After 40 years we are now one of the leading direct-sales fitted bedrooms furniture companies, delivering to over 15,000 homes in the UK every year.

 

Fitted Bedrooms

Fitted Bedroom

Home Living

Home Living

Fitted Office

Fitted Office

Kitchens

Kitchen

Sliding Wardrobe

Sliding Wardrobe

Freestanding Wardrobes

Freestanding wardrobe

Beds & Bedframes

Beds & Bedframes

Book a FREE Fitted Design

Book a FREE Fitted Design

Book a Kitchen Consultation

Book a free bedroom deisgn

*Kitchens are NI Only


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 5 van de 5 sterren

Absolutely outstanding

Absolutely outstanding! Thoroughly delighted with our new bedrooms from sales to fitting to aftercare, a lovely company to work with, thank you

1 september 2025
Logo Starplan

Antwoord van Starplan

Hi Suzanne, thank you for leaving us a review of your Starplan journey! We are glad to hear that you are delighted with your new bedroom furniture! Thank you for going with Starplan!

Beoordeeld met 5 van de 5 sterren

From the moment I stepped into the…

From the moment I stepped into the showroom the staff were all very friendly helpful and knowledgeable. Barbara from the portadown branch was amazing helping me fit out 2 of my kids bedrooms. Highly recommend. It was all done quickly and professionally. Communication was brilliant reminding you date and time the team would be with me to fit our wardrobes. The guys who done both rooms were really clean tidy and done a great job. Was so glad I went with star plan, at first I thought they would have been the most expensive but after shopping around to get what I was looking for star plan was the best on price. The quality is brilliant. The kids absolutely love their new rooms and plenty of storage. Now I need to get back to plan my room! Thanks again team portadown

25 november 2025
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Antwoord van Starplan

Hi Melissa, thank you for leaving us a review of your Starplan experience! We are delighted to hear that your kids love their new bedrooms and that the sales and installation processes went smoothly! Thank you for choosing Starplan!

Beoordeeld met 5 van de 5 sterren

I thought the whole experience was …

I thought the whole experience was excellent. The work men new exactly what they were doing
Everything went well. Which that put me at ease

24 november 2025
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Antwoord van Starplan

Hi Christine, thank you for leaving us a review! We are pleased to heat that your experience with Starplan was excellent! Thank you for going with Starplan!

Beoordeeld met 5 van de 5 sterren

Professional

Approachable, helpful, patient and professional

10 november 2025
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Antwoord van Starplan

Hi William, thank you for leaving us a review! We really appreciate it!

Beoordeeld met 1 van de 5 sterren

Took 3 attempt to get my simple order…

Took 3 attempts to get my simple order of a chest of drawers and wardrobe correct. Martin in Portadown was fantastic, extremely helpful, but unfortunately can't say the same with the manufacturing/warehouse department.

28 november 2025
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Antwoord van Starplan

Hi Pamela, thank you for your valuable feedback. We’re sorry to hear that your experience with Starplan didn’t meet expectations. We’re glad to know that all the issues have now been resolved. Please rest assured that we’ve reviewed our procedures to improve the services we offer.

Beoordeeld met 5 van de 5 sterren

Great Wardrobes & a Good Service

We ordered wardrobes for the master bedroom & daughters bedroom. Also had an additional cupboard for my shoes. Jody came measured up & planned the wardrobes & given the dates for them to be fit. They wardrobe fitters came on the day allocated & cleaned up after they had finished. A job well done.

28 november 2025
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Antwoord van Starplan

Hi Lisa, thank you for leaving us a review! We are pleased to hear that your experience with Starplan was satisfactory! Thank you for choosing Starplan!

Beoordeeld met 5 van de 5 sterren

New bedroom.

We were buying a new bedroom Cheryl went above and beyond to help us pick the furniture, the bed and the colours.
We are very pleased either way out experience,
The guys who fitted the bedroom were fast efficient and very pleasant .

29 oktober 2025
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Antwoord van Starplan

Hi Anne, thank you for leaving us a review! We are pleased to hear that our sales designer, Cheryl, went above and beyond! Your feedback has been passed along to the teams! Thank you for going with Starplan!

Beoordeeld met 5 van de 5 sterren

Mrs P Thompson.order 354420

Heather Thornsbury was an excellent customer advisor, and was knowledgeable ,and extremely helpful.

19 januari 2026
Review zonder uitnodiging
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Antwoord van Starplan

Hi Mrs Thompson, thank you for leaving us a review! We are pleased that our sales designer, Heather was extremely helpful! Your feedback has been passed along! Thank you for choosing Starplan!

Beoordeeld met 5 van de 5 sterren

My wife and I are totally delighted…

My wife and I are totally delighted with our new fitted wardrobes. Firstly Ian Bowers at Starplan in Bangor NI was extremely helpful in designing our wardrobes and secondly, the fitters were efficient and clean when fitting the units. A good job all round.
R McKay

8 januari 2026
Review zonder uitnodiging
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Antwoord van Starplan

Hi R McKay, thank you for leaving us a review! We are pleased to hear that you are delighted with your new fitted wardrobes! Your feedback has been passed along to the teams! Thank you for choosing Starplan!

Beoordeeld met 3 van de 5 sterren

Good quality shame about the fitters

The initial showroom experience was great no problems. However, the day of the fitting wasn’t as good. The fitters were unfriendly as my husband was trying to explain how he wanted the electrics to be situated behind the dressing table. also, they never tidied/vacuumed up after themselves and missed areas where remedial had to come back out later to sort. They seemed to be in a rush to leave. Fed this back to the Cannock showroom who must have relayed my message back to the fitters. One of the fitters then phoned me saying he lost his wedding ring on my drive and was expecting me to go and search for it knowing it was dark and the drive is pebbled. Furthermore, I know losing his ring wasn’t true as they never swept their van out as he explained. Unfortunately, due to this, we have gave you 3 stars. The cupboards are great quality and we are really satisfied with them.

18 november 2025
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Antwoord van Starplan

Hi Teena, thank you for your feedback regarding the installations team not vacuuming after completing the installation. This has been flagged internally to discuss this further and to ensure this does not occur again in the future.

Beoordeeld met 5 van de 5 sterren

Highly recommended

This was our first time going to Star Plan for our built-in wardrobe, and it was a great experience from start to finish.
Star plan in Newtownabbey.
We were greeted with a smile, and all the staff were friendly and accommodating. Stephen was especially helpful. He came to our house to measure and re-measure, assisted us throughout the process, and gave useful suggestions. He was very patient and always willing to help, which made everything easy and stress-free.
Stephen Earle.. you’re in star plan and you’re a STAR!
Highly recommended!

17 januari 2026
Review zonder uitnodiging
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Antwoord van Starplan

Hi Emerald, thank you for leaving us a review of your Starplan journey! We are delighted to hear that you had a great experience from start to finish. Your feedback has been passed along to the team! Thank you for going with Starplan!

Beoordeeld met 5 van de 5 sterren

Excellent design and fitted in a…

Excellent design and fitted in a morning. Really pleased with my walk in dressing room. Just what I wanted.

16 december 2025
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Antwoord van Starplan

Hi Mrs Olphert, thank you for leaving us a review! We greatly appreciate it! Thank you for choosing Starplan!

Beoordeeld met 5 van de 5 sterren

The personal touch of someone coming to…

The personal touch of someone coming to the house and discussing everything with me, your representative Brian was exceptional

17 november 2025
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Antwoord van Starplan

Hi Patricia, thank you for leaving us a review! Your feedback has been passed along! Thank you for using Starplan!

Beoordeeld met 1 van de 5 sterren

The wrong colour of bed frame was…

The wrong colour of bed frame was delivered and I didn’t notice til next day with the lighting in the room I ordered cream and grey came just before Xmas

15 december 2025
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Antwoord van Starplan

Hi Royanne, thank you for leaving us a review. We have no reports of this issue being raised but want to look into this for you! Our Customer Service team will be in contact to discuss this further!

Beoordeeld met 1 van de 5 sterren

very poor serive

very poor serive

16 januari 2026
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Antwoord van Starplan

Hi, thank you for leaving us a review! We are sorry to hear that you are unhappy! Please contact customerservice@starplanbedrooms.com for a team member to reach out to you!

Beoordeeld met 5 van de 5 sterren

Brilliant service from start to finish…

Brilliant service from start to finish couldn’t be happier
The staff were amazing from the showroom to the fitters and everything went smoothly with no issues
Starplan are my go to people they fitted my Kitchen 10 years ago and it is still as good as new

18 december 2025
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Antwoord van Starplan

Hi Sean, thank you for leaving us a review of your Starplan journey! Your feedback has been passed along to the team! Thank you for continuing to use Starplan!

Beoordeeld met 5 van de 5 sterren

Order was completed as promised and as…

Order was completed as promised and as requested. All the staff were helpful and friendly.

10 november 2025
Logo Starplan

Antwoord van Starplan

Hi! Thank you for taking the time to leave us a review! We appreciate our customers taking the time to do this! Thank you for going with Starplan!

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