Starplan Reviews 2.273

TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Very good customer service from Stephen in Bangor showroom listened to what ideas we had . From measuring planning and installation .very happy with the quality of the kitchen .Also Mark and his team... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Sara was pleasant, helpful and really patient with me as I kept flitting about looking at different options! The communication from starplan regarding delivery and fitting was spot on. And the 2 fitte... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

From when we first went in, the staff couldn't be more friendly and helpful especially Stephen who couldn't do enough to help us. Everything ran smoothly. Kitchen was fitted when we were told it would... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ordered my fitted bedroom for a fantastic price inclusive of fitting costs due to an offer with 50% off plus an additional 10%, first person we dealt with in the shop was a bit frustrating but the oth... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Slaapkamermeubilair winkel
  2. Meubilair-op-maat leverancier
  3. Meubelmakerij
  4. Meubelfabrikant
  5. Bouwwinkel
  6. Keukenwinkel

Over Starplan

Geschreven door het bedrijf

Trulli

Starplan is a long-established family-run company from Northern Ireland. We Design, Manufacture and Fit; Bespoke Bedrooms, Kitchens, Offices, Sliding Wardrobes and Free Standing Furniture.

After 40 years we are now one of the leading direct-sales fitted bedrooms furniture companies, delivering to over 15,000 homes in the UK every year.

 

Fitted Bedrooms

Fitted Bedroom

Home Living

Home Living

Fitted Office

Fitted Office

Kitchens

Kitchen

Sliding Wardrobe

Sliding Wardrobe

Freestanding Wardrobes

Freestanding wardrobe

Beds & Bedframes

Beds & Bedframes

Book a FREE Fitted Design

Book a FREE Fitted Design

Book a Kitchen Consultation

Book a free bedroom deisgn

*Kitchens are NI Only


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 5 van de 5 sterren

Put on hold

Having had to put our new bedroom on hold for a few months due to unforeseen circumstances, Natalya continually kept in contact during this time. When we were ready to go, she organised a visit to measure everything promptly. We had one last visit to the shop were she went through everything with my wife. My wife had some new ideas which Natalya helped her to adapt and put into the plans without any bother at all. Natalya then organised a fitting date which suited us and sorted out all the finance. Once again a stress free process, Natalya knows her stuff and has been extremely pleasant to work with. If the fitters do their job as well as Natalya has done hers, we will be very happy. Great job.

2 februari 2026
Review zonder uitnodiging
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Antwoord van Starplan

Hi Alasdair, thank you for leaving us a review! We are pleased to hear that our sales designer, Natalya was able to work with you to create a bedroom design that suited both yourself and your wife's needs. Your feedback has been passed along. Thank you for choosing Starplan!

Beoordeeld met 3 van de 5 sterren

Quality robes but service could be better..

Liked- Bedroom fitted as drawn and the robes have a good quality feel.
Disliked- Having to chase for updates and getting a fitting date arranged. Also, despite asking at the time of booking, the carcasses and doors had to be brought in through a window. This has resulted in some scuffing and dents which were only apparent following fitting. None of these were pointed out by the fitters.
All in all generally happy with the bedroom but customer service and attention to detail could ve improved.

18 november 2025
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Antwoord van Starplan

Hi Sharon, thank you for leaving us valuable feedback. We will take all feedback onboard and raise this internally to improve our services. Thank you for going with Starplan!

Beoordeeld met 5 van de 5 sterren

Excellent service at every stage of the process

Excellent service at every stage of the process. Barbara was very skilful when it came to designing and included every detail that we wanted and gave us great ideas and advice. Excellent range of fitted furniture in store. Expertly fitted in one day with no fuss - bedroom was perfect!

15 januari 2026
Review zonder uitnodiging
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Antwoord van Starplan

Hi Cathy, thank you for leaving us a review! We are pleased to hear that your new Starplan bedroom was perfect! Your feedback has been passed along to the team. Thank you for choosing Starplan!

Beoordeeld met 5 van de 5 sterren

We have just had our new kitchen…

We have just had our new kitchen installed and it has exceeded our expectations.
From our first visit to the Bangor showroom and meeting with Stephen we knew we were in safe hands. He helped with the planning and design, making helpful suggestions to give us what we were looking for. We were kept up to date every step of the way making the process so easy.
To say we are delighted with the quality and fitting of the kitchen is an understatement, we can't thank Stephen and the fitting team we had enough. The customer service seems to be at the heart of everything this company and its staff does. Cannot recommend this company highly enough

13 januari 2026
Review zonder uitnodiging
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Antwoord van Starplan

Hi Heather, thank you for leaving us a review of your Starplan journey! We are delighted to hear that everything went smoothly from start to finish! We are pleased to hear that you are delighted with quality and fitting of your new Starplan kitchen! Thank you for going with Starplan!

Beoordeeld met 5 van de 5 sterren

We have used Starplan 3 times over the…

We have used Starplan 3 times over the past year. Each time their service has been professional, giving useful advice, very competitive, and deadlines met. I’m talking big items like a media wall, fitting out a dressing room and smaller items like custom made dressing table and chest of drawers. Great relationship with them.

30 januari 2026
Review zonder uitnodiging
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Antwoord van Starplan

Hi Alan, thank you for leaving us a review! We are delighted to hear that your experiences with Starplan have been professional and we have provided you with useful advice! Thank you for continuing to use Starplan!

Beoordeeld met 5 van de 5 sterren

FREESTANDING WARDROBE

Ordered a freestanding wardrobe. Sales consultant Heather was very helpful..she listened to what we wanted, took time to show us colours and combinations which were available. Sat down with us to review the order, making sure it was exactly as we had discussed. A really good experience. Would recommend Starplan and its sales team to anyone. They are so good to deal with.

24 januari 2026
Review zonder uitnodiging
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Antwoord van Starplan

Hi Michele, thank you for leaving us a review! We are delighted to hear that you had a really good experience with Starplan! Thank you for choosing Starplan!

Beoordeeld met 5 van de 5 sterren

Brilliant from start to finish the…

Brilliant from start to finish the staff were Brilliant and the work was carry out to top standards

17 november 2025
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Antwoord van Starplan

Hi Paul, thank you for leaving us a review! We really appreciate it! Thank you for going with Starplan!

Beoordeeld met 5 van de 5 sterren

Starplan, Bangor NI - Superb

Bought our kitchen from Starplan in Bangor, NI. 1st class experience from start to finish. Our kitchen designer Stephen was fantastic - lots of ideas and advice and never pushy. The quality of the kitchen is superb and the layout is imaginative and practical. The finishing touches such as the worktop edging really add a touch of class. The integrated appliances are all top quality. I absolutely could not rate our experience highly enough.

9 januari 2026
Review zonder uitnodiging
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Antwoord van Starplan

Hi Linda, thank you for leaving a review of your Starplan journey! We are delighted to hear that you love your new Starplan kitchen and that your experience with Starplan was first class from start to finish! Thank you for choosing Starplan!

Beoordeeld met 5 van de 5 sterren

I am very happy with Starplan …

I am very happy with my Starplan fitted wardrobes. From start to finish. From planning to fitting all was made easy.

24 januari 2026
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Antwoord van Starplan

Hi Mary, thank you for leaving us a review! We are pleased to hear that you are happy with your new Starplan fitted wardrobes! Thank you for using Starplan!

Beoordeeld met 1 van de 5 sterren

Worst finish

We have used few times, but this time was not done properly with proper finish. Tried to reach few times and they keep ignoring

29 juli 2025
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Antwoord van Starplan

Dear Mr Sandaroyes,
We are sorry you feel like you have had on this occasion a negative experience with Starplan Furniture. We have spoken to our Installations team in Warrington and it was flagged that you were unhappy with the finish of the Fitted Robes as they did not cover the missing plasterwork and coving on your ceiling. This was flagged to our installations team on the 19th June 2025. Having reviewed the submitted images and the CAD plan that was drawn up and finalised with yourself we are satisfied we have fitted the bedroom into the alcove as planned.

Beoordeeld met 5 van de 5 sterren

Starplan Warrington

Starplan Warrington, thank you. This was the first time going to Starplan and from meeting Linda in the showroom who helped us plan our new bedroom to the fitting by John and Craig and completion it has been a great experience and the room looks fantastic.

17 december 2025
Review zonder uitnodiging
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Antwoord van Starplan

Hi Lesley, thank you for leaving us a review of your Starplan journey! We are delighted to hear that you had a great experience and are happy with your new Starplan bedroom! Thank you for choosing Starplan!

Beoordeeld met 5 van de 5 sterren

Excellent design and workmanship.

We are delighted with our new Starplan kitchen. From the initial visit to the Bangor store, to the finished kitchen, we were impressed with the professional service we received. Richard's expert guidance at the design stage helped us get the kitchen that's right for us. Our fitters Don and his helper were excellent; they worked tirelessly and skillfully. We are also delighted with the quality of the cabinets.

16 december 2025
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Antwoord van Starplan

Hi Stephen & Christine, thank you for leaving us a review of your Starplan journey! We are pleased that you are delighted with your new Starplan kitchen! Thank you for going with Starplan!

Beoordeeld met 5 van de 5 sterren

Bedside cabinets.

Purchased two additional bedside cabinets after installation of fitted wardrobes.
Very well made,perfect as addition to bedroom.

22 december 2025
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Antwoord van Starplan

Hi Jim, thank you for leaving us a review! We are pleased to hear that you are happy with your additional purchase! Thank you for continuing to use Starplan!

Beoordeeld met 5 van de 5 sterren

This is my 2nd fitting by starplan

This is my 2nd fitting by starplan . Ian was great from start to finish. Made the whole process so easy and nothing was too much. Timmy and William done a great job fitting, no messing around. Showed up on time, got the job done all in the agreed time frame and didn’t leave a mess. Great job guys.

8 januari 2026
Review zonder uitnodiging
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Antwoord van Starplan

Hi Jonathan, thank you for leaving us a review! We are delighted to hear that you were happy with your Starplan experience! Your feedback has been passed along to the team! Thank you for continuing to use Starplan!

Beoordeeld met 5 van de 5 sterren

Great service and quality!

Delighted with the service from start to finish. Every stage was professionally covered, from making the plans to the payment and reminders about fitting etc. Most of all I am so pleased with my furniture, really good quality and the fitting caused very little disruption on the day. Would highly recommend Starplan!

10 november 2025
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Antwoord van Starplan

Hi Roslyn, thank you for leaving us a review! We are glad to hear that you were delighted with the service from start to finish! We are also happy to hear that you are pleased with your new Starplan furniture! Thank you for choosing Starplan!

Beoordeeld met 5 van de 5 sterren

There was no fuss

There was no fuss, I knew what I wanted, Heather in Bangor listened and within 30 mins I was walking out a happy woman.

15 oktober 2025
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Antwoord van Starplan

Hi Rhonda, thank you for leaving us a review! We are pleased that our sales designer, Heather was able to work with you to ensure you left our showroom happy! Thank you for going with Starplan!

Beoordeeld met 5 van de 5 sterren

Good quality wardrobes fitted by…

Good quality wardrobes fitted by professionals builders

31 oktober 2025
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Antwoord van Starplan

Hi Marjanara, thank you for leaving us a review! We really appreciate it! Thank you for going with Starplan!

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