We had a great experience working with Brian! Since this was all new to us, he made the entire process easy to understand by explaining everything clearly and patiently. He took the time to listen to... Toon meer
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Lees wat reviewers zeggen
My business regret signing up for Slice. 1.) managing your items is so weird within their system. They trap you into a long term contract and you cannot use their equipment anywhere else after it’s ev... Toon meer
Bedrijf heeft geantwoord
Michelle and everyone at Slice was super helpful and communicated very well. I was a bit hesitant too switch over but happy I did. They sent out a team to help me through setting up and using the new... Toon meer
Bedrijf heeft geantwoord
I have been extremely pleased with the service. It's been rare, but anytime we've had issues or questions they've always handled it quickly and professionally. I would recommend their services to anyo... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Slice Merchant Services is an award-winning U.S. based payment processing company with national headquarters in New Jersey. Slice is dedicated to helping businesses accept payments easily, securely, and affordably. We provide a full suite of merchant services, including credit card processing, point-of-sale systems, mobile payments, and business management tools designed to streamline operations and improve customer experiences. Our mission is to empower businesses with reliable technology, transparent pricing, and responsive customer support so they can focus on what matters most—growing their business.
Get Paid Smarter with Slice Merchant Services
Geschreven door het bedrijf
- Reliable Merchant Services Built for Business Growth
- Slice Merchant Services helps businesses accept payments quickly, securely, and with confidence. We provide reliable credit card processing, POS solutions, and merchant tools designed to simplify operations and support business growth—backed by transparent pricing and dedicated customer support.
Contactgegevens
15 Main Street, 07733, Holmdel, Verenigde Staten
- 844-367-7548
- Info@startslice.com
- startslice.com
4,3
Uitstekend
681 reviews
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Heeft 77% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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The communication and the hard work…
The communication and the hard work done to help get our account figured out.
27 maart 2026
Antwoord van Slice
Thank you for your feedback! We’re glad to hear our team’s communication and dedication helped get everything sorted out for your account. We truly appreciate your support and are always here if you need anything.
Antwoord van Slice
Thank you for your feedback. We’re glad to hear you found our team helpful and responsive. We appreciate your support and are always here when you need us.
Good but not great
The start up process was pretty good and their customer service is great. I think most of the issues I've had has been on the Clover side and not Slice but trying to get fixes have been an issue. Also follow up on issues is pretty bad if I dont keep calling them about it. Overall pretty good but definitely room for improvement.
4 maart 2026
Antwoord van Slice
Thank you for your honest feedback—we truly appreciate it. We’re glad to hear the startup process went smoothly and that you’ve had positive experiences with our customer service.
We’re sorry to hear about the challenges with resolving issues and the need for repeated follow-ups. That’s not the experience we want for our merchants. We’d really like the opportunity to look into this further and help improve your experience.
Your feedback helps us improve, and we appreciate you sharing it.
Brett is awesome!
Brett is awesome!! Very attentive, never have to wait for ANYTHING. He will stop in just to check on things. What a great cause! We love our Vets. Would highly recommend them .
26 maart 2026
Review zonder uitnodiging
Antwoord van Slice
We’re thrilled to hear Brett has been so attentive and proactive in supporting you—that’s exactly the level of service we strive for. It also means a lot to hear your appreciation for our mission. We truly value your support and recommendation!
I had a terrible experience with Slice…
I had a terrible experience with Slice POS system. They are completely dishonest and non transparent from the start — which is to sa. They keep adding new fees every month after telling a set fee without warning or explanation, and they lie to by signing you on a 4 year contracts. It’s clear they are more interested in making money off their customers than providing a reliable service.
I strongly recommend everyone to go directly to Clover instead. Slice POS is a third-party scam from the beginning. Protect your business and avoid wasting your time and money on this fake scam. Stay away at all costs.
26 oktober 2025
Antwoord van Slice
**UPDATE: we are unable to connect with the number you have on file. Please reach out so we can help. **
We’re sorry to hear about your experience and appreciate you bringing it to our attention. This is not the level of service we strive to provide. A member of our team will be reaching out to you directly to learn more and work toward a resolution. Thank you for your patience—we’re committed to making this right.
Antwoord van Slice
Thank you for your feedback. We understand how important it is to quickly reach the right person and communicate clearly, and it’s clear we fell short here.
We’d like the opportunity to address this and improve your experience. A member of our team will be reaching out to you directly to better understand what happened and help resolve any outstanding issues. We appreciate you bringing this to our attention.
Very quick and was so easy to get it…
Very quick and was so easy to get it all set up. Was able to run first payment with client over the phone right away! Very happy 😊
25 maart 2026
Review zonder uitnodiging
Antwoord van Slice
Thank you for the great feedback! We’re so glad everything was quick and easy to set up, and that you were able to take your first payment right away. That’s exactly what we strive for! We appreciate your support and are here whenever you need us 😊
Sales rep book the account and after…
Sales rep book the account and after that its like calling GOD no answer.
25 maart 2026
Antwoord van Slice
We’re sorry to hear about your experience and understand how frustrating that must be. That’s not the level of communication or support we aim to provide. A member of our team will be reaching out to you directly to get more details and make sure your concerns are addressed. We appreciate you bringing this to our attention.
I am now paying 40% of what I had been…
I am now paying 40% of what I had been paying my previous credit processing company. Service is better...they gave me the equipment and even paper. Tech called for setup at agreed upon time and was great. Was nervous about changing but this has just been a great experience.
12 maart 2026
Antwoord van Slice
Thank you so much for sharing your experience! We’re thrilled to hear you’re saving significantly and that the service, equipment, and setup all exceeded your expectations. It’s great to know our team made the transition smooth and helped ease any concerns about switching. We truly appreciate your trust and are glad it’s been such a positive experience!
Brett is awesome!
Brett is awesome!! Very helpful with everything!!! Went out of his way to make sure all was running smoothly & brought us an amazing gift basket!!! 🌟 🌟 🌟 🌟 🌟
25 maart 2026
Review zonder uitnodiging
Antwoord van Slice
Thank you so much for the wonderful feedback! We’re thrilled to hear Brett took such great care of you and made sure everything was running smoothly. He’ll be especially happy to know the gift basket was appreciated! We truly value your support and are always here if you need anything!
Great service
Thank You. The new drawer has been installed and the old one was boxed and sent back. Very quick response.
23 maart 2026
Antwoord van Slice
Thank you for the update! We’re glad to hear the new drawer was installed smoothly and that the return of the old one was quick and easy. We appreciate your feedback and are always here if you need anything.
Awesome service
Switching to this merchant service was a breeze! It has improved transaction speed. Brett made everything simple and stress-free. I wish I switched sooner!
25 maart 2026
Review zonder uitnodiging
Antwoord van Slice
Thank you so much for your kind words! We’re thrilled to hear that the switch was smooth and that you’re already seeing improvements in transaction speed. Brett will be happy to know he made the process simple and stress-free for you. We truly appreciate your support and are glad you made the switch!
Always you get a live service person…
Always you get a live service person ready to help.
20 maart 2026
Review zonder uitnodiging
Antwoord van Slice
Thank you for your kind words! We’re proud to have a live support team always ready to help whenever you need it. We truly appreciate your feedback!
Excelente todo bien gracias a Dios
Excelente todo bien gracias a Dios
24 maart 2026
Review zonder uitnodiging
Antwoord van Slice
¡Muchas gracias! Nos alegra saber que todo ha estado excelente. Agradecemos tu confianza y estamos aquí para ayudarte en lo que necesites. ¡Que tengas un excelente día!
Real Human Support
The technical Support person was able to help us out and resolve our issue in one call. We have been happy with Slice so far.
23 maart 2026
Antwoord van Slice
Thank you for sharing your experience! We're so glad our technical support team was able to resolve your issue quickly and efficiently in just one call. It's great to hear you've been happy with Slice—we truly appreciate your support and are always here if you need anything!
Easy to set up
Easy to set up. Friendly customer service. Cheaper than everyone else. Thank y'all!
20 maart 2026
Review zonder uitnodiging
Antwoord van Slice
Thank you so much for the kind words! We're really glad to hear the setup was easy and that our team could provide friendly support. It means a lot that you chose us, and we’re always here if you need anything. Appreciate you!
Very easy to work with
Very easy to work with. They listen to your needs, instead of just trying to sell you on their needs.
23 maart 2026
Antwoord van Slice
Thank you for your thoughtful feedback! We truly believe in putting our customers first, so it’s great to hear you felt heard and supported throughout the process. We appreciate the opportunity to work with you!
I had an absolutely terrible experience…
I had an absolutely terrible experience with Slice POS system. The agent named Andrew lied to me right from the start. He assured me there was no contract and that I could cancel at any time. I specifically asked him to send the confirmation via email, which he did. Believing I was signing up for a simple, month-to-month plan, I agreed and paid $89 a month.
Months later, I discovered that Andrew had signed me up for a 4-year lease without my knowledge or approval. To make matters worse, the price I originally signed up for doubled, and they keep adding new fees every month. It’s an ongoing scam.
The worst part? Every time a customer disputes a charge and issues a chargeback—even with video evidence of proof of purchase—they charge me a $25 fee. This is outrageous and completely unfair.
Slice POS is the worst POS system I’ve ever used. They are not transparent, they lie to their customers, and they do not care about your business. Save yourself the headache—go directly to Clover or another reputable provider. Avoid Slice POS at all costs. They are untrustworthy and will only cause you trouble.
1 maart 2026
Review zonder uitnodiging
Antwoord van Slice
**We are unable to make contact with you on both phone numbers we have on file. Please reach out so we can be of assistance**
We’re very sorry to hear about your experience, and this is certainly not the level of service or transparency we aim to provide. We take concerns like yours very seriously and would like the opportunity to look into this further and make things right.
Please reach out to us directly at your earliest convenience so we can review your account, clarify what may have happened, and work toward a resolution. You can contact our support team at Bruce@startslice.com, or reply here with your business name and the best way to reach you, and we’ll have someone follow up promptly.
We appreciate you bringing this to our attention and hope to resolve this for you as soon as possible.
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