We had a great experience working with Brian! Since this was all new to us, he made the entire process easy to understand by explaining everything clearly and patiently. He took the time to listen to... Toon meer
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Lees wat reviewers zeggen
My business regret signing up for Slice. 1.) managing your items is so weird within their system. They trap you into a long term contract and you cannot use their equipment anywhere else after it’s ev... Toon meer
Michelle and everyone at Slice was super helpful and communicated very well. I was a bit hesitant too switch over but happy I did. They sent out a team to help me through setting up and using the new... Toon meer
Bedrijf heeft geantwoord
I have been extremely pleased with the service. It's been rare, but anytime we've had issues or questions they've always handled it quickly and professionally. I would recommend their services to anyo... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Slice Merchant Services is an award-winning U.S. based payment processing company with national headquarters in New Jersey. Slice is dedicated to helping businesses accept payments easily, securely, and affordably. We provide a full suite of merchant services, including credit card processing, point-of-sale systems, mobile payments, and business management tools designed to streamline operations and improve customer experiences. Our mission is to empower businesses with reliable technology, transparent pricing, and responsive customer support so they can focus on what matters most—growing their business.
Get Paid Smarter with Slice Merchant Services
Geschreven door het bedrijf
- Reliable Merchant Services Built for Business Growth
- Slice Merchant Services helps businesses accept payments quickly, securely, and with confidence. We provide reliable credit card processing, POS solutions, and merchant tools designed to simplify operations and support business growth—backed by transparent pricing and dedicated customer support.
Contactgegevens
15 Main Street, 07733, Holmdel, Verenigde Staten
- 844-367-7548
- Info@startslice.com
- startslice.com
4,3
Uitstekend
681 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 77% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Very helpful and insightful rep Juan
Very helpful and insightful rep Juan, thank you!!
13 juli 2026
Review zonder uitnodiging
We had a great experience working with Brian Amorim
We had a great experience working with Brian! Since this was all new to us, he made the entire process easy to understand by explaining everything clearly and patiently. He took the time to listen to all of our questions and answered each one with professionalism and a positive attitude. Brian was friendly, knowledgeable, and made us feel comfortable every step of the way. We truly appreciate his excellent customer service and highly recommend him to anyone looking for a smooth and stress-free experience.
13 juli 2026
Review zonder uitnodiging
My business regret signing up for…
My business regret signing up for Slice. 1.) managing your items is so weird within their system. They trap you into a long term contract and you cannot use their equipment anywhere else after it’s even paid off. We have been with them for 2yrs. When we tried laying off the equipment they said it will cost over $3000. The whole system in general doesn’t cost that much. Do not sign with them.
10 juli 2026
Review zonder uitnodiging
Incredible customer service and good…
Incredible customer service and good rates
1 juli 2026
Review zonder uitnodiging
Antwoord van Slice
We're happy to hear you had a great experience with our customer service and found our rates competitive. We truly appreciate your support and look forward to serving you again in the future!
Does not show all batches that haven’t…
Does not show all batches that haven’t been settled
5 juli 2026
Review zonder uitnodiging
Antwoord van Slice
We're sorry to hear you're having trouble viewing all unsettled batches. We'd like to learn more about what you're seeing so we can investigate and help resolve the issue. Please reach out to our support team at Bruce@startslice.com so we can assist you.
We are dealing with Lauren and she has…
We are dealing with Lauren and she has been very great to deal with. Always in contact with us and tries to help us with whatever we need. Even came again in person on opening day for our new location.
1 juli 2026
Review zonder uitnodiging
Antwoord van Slice
We're thrilled to hear that Lauren has provided such great support throughout your journey. She truly cares about our customers and goes above and beyond to make sure everything runs smoothly, so we're glad her dedication made a positive impact - including being there to celebrate your opening day. We appreciate your trust and wish you continued success at your new location. We're always here whenever you need us!
Buen servicio y atención brian amorin
29 juni 2026
Review zonder uitnodiging
Antwoord van Slice
¡Muchas gracias por tu comentario! Nos alegra saber que recibiste un buen servicio y atención. Fue un placer atenderte. ¡Esperamos verte de nuevo muy pronto!
Happy I made the switch to Slice
Michelle and everyone at Slice was super helpful and communicated very well. I was a bit hesitant too switch over but happy I did. They sent out a team to help me through setting up and using the new machine. Any small business should consider Slice.
26 juni 2026
Review zonder uitnodiging
Antwoord van Slice
We're so happy to hear that Michelle and the team made your transition to Slice a smooth one. We know switching systems can feel like a big step, so we're glad we could provide the support and communication you needed every step of the way. We truly appreciate your recommendation and look forward to continuing to support your business. Thanks for being part of the Slice family!
I have been extremely pleased with the…
I have been extremely pleased with the service. It's been rare, but anytime we've had issues or questions they've always handled it quickly and professionally. I would recommend their services to anyone considering opening a business.
25 juni 2026
Review zonder uitnodiging
Antwoord van Slice
We're delighted to hear that you've been extremely pleased with our service. Providing prompt, professional support whenever questions or issues arise is a top priority for our team, and it's great to know that commitment has made a positive impact on your experience. We truly appreciate your trust in us and are grateful for the opportunity to support your business. Thank you for being a valued customer!
Brian was knowledgeable
Brian was knowledgeable, professional, and extremely responsive from start to finish. He took the time to understand my business needs, explained the available options clearly, and helped me choose the right solution for my company.
The onboarding process was smooth, and Brian made sure all my questions were answered promptly. His customer service and attention to detail made the entire experience easy and stress-free.
I highly recommend Brian Amorin to any business owner looking for payment processing solutions with Clover. Thank you for your excellent support and professionalism.
19 juni 2026
Review zonder uitnodiging
Antwoord van Slice
Thank you so much for your kind words and recommendation. It was truly our pleasure working with you and learning about your business needs.
We are glad we were able to help simplify the process and find the right Clover payment solution for your company. Providing clear communication, responsive support, and a smooth onboarding experience is always our goal, so it's wonderful to hear that reflected in your experience.
We sincerely appreciate your trust and the opportunity to earn your business. Thank you again for taking the time to share your feedback, and I look forward to supporting your business as it continues to grow.
Lauren smith is an absolute sweetheart…
Lauren smith is an absolute sweetheart we thank her for stopping by she is absolutely very much helpful big thanks to her.
11 juni 2026
Review zonder uitnodiging
Antwoord van Slice
We're thrilled to hear that Lauren made such a positive impression. She truly cares about helping our customers, and we're fortunate to have her on our team. We'll be sure to share your wonderful feedback with her. Thank you again for your support and for taking the time to recognize Lauren's efforts!
Review For Lisa Parker
I’ve had the opportunity to work with Lisa on complex cases, and she consistently handles them with a positive attitude and outstanding technical expertise. Having Lisa as a colleague is a true pleasure — she raises the bar for teamwork and service.
18 juni 2026
Review zonder uitnodiging
Antwoord van Slice
We're delighted to hear about your positive experience working with Lisa. Her technical expertise, dedication, and positive attitude make her an invaluable member of our team, especially when handling complex cases. We truly appreciate you taking the time to recognize her contributions, and we'll be sure to share your kind words with her. Thank you for your support!
Amazing company that always puts the…
Amazing company that always puts the customer first. I have only spoken to kind and helpful people when dealing with this company. 10/10 recommended
18 juni 2026
Review zonder uitnodiging
Antwoord van Slice
Thank you so much for your kind words and recommendation! We truly appreciate you taking the time to share your experience. Providing exceptional customer service is at the heart of what we do, and we're thrilled to hear that every interaction you've had with our team has been positive. Your support means a lot to us, and we look forward to continuing to serve your business for years to come!
I can't see or change anything in this…
I can't see or change anything in this slice app and nobody but an ai agent seems to be messaging me back in the chat section
14 juni 2026
Review zonder uitnodiging
Antwoord van Slice
Thank you for your feedback. We're sorry to hear you've had a frustrating experience with the app. We understand how concerning it can be when you're unable to view or make changes to your account and feel like you're not receiving support from a live person.
Our support team reviews all customer inquiries, and while automated tools may assist with initial responses, we want to make sure your issue receives the attention it deserves. Please reach out to our support team directly at Bruce@startslice.com with any details about what you're trying to access or change, and we'll be happy to investigate further and help resolve the issue.
We appreciate you bringing this to our attention and apologize for the inconvenience.
Antwoord van Slice
Thank you for your kind words. We aim to help our partners and are thrilled to hear you are getting the support you need.
Flexibility and support
The agent was supportive and helpful in answering my questions
10 juni 2026
Review zonder uitnodiging
Antwoord van Slice
We're delighted to hear that our agent was supportive and helpful in answering your questions. We appreciate you taking the time to share your experience and look forward to assisting you again in the future.
Nothing you guys said has been true!
10 juni 2026
Review zonder uitnodiging
Antwoord van Slice
Hi John, Ian left you a voicemail to help you solution your transaction issue. Please reach out to him directly for immediate assistance.
Grateful to Brian Amorim
Grateful to Brian Amorim, excellent service, and very detailed with each explanation without a doubt 10/-10
4 juni 2026
Review zonder uitnodiging
Antwoord van Slice
Thank you so much for your kind words and perfect rating! We're thrilled to hear that Brian provided excellent service and took the time to thoroughly explain everything throughout the process. Your recognition means a lot, and we'll be sure to share your feedback with him. We appreciate your trust and look forward to serving you again in the future!
System is too complicated
System is too complicated. I have other POS IN the past and they weren’t have as difficult as this one . Very frustrating and disappointed in the product.
3 juni 2026
Review zonder uitnodiging
Antwoord van Slice
We're sorry to hear that your experience with the POS system has been frustrating.
We understand that transitioning to a new system can be challenging, especially when it differs from platforms you've used in the past. Our goal is to provide a solution that helps businesses operate more efficiently, and we regret that the system has felt overly complicated for you.
We value your input and would appreciate the opportunity to better understand the specific features or processes that have been difficult to navigate. Our support team is available to provide additional training, guidance, and resources to help make the system easier to use and ensure you're getting the most out of your POS solution.
Thank you for your honest feedback. We are continuously working to improve both our products and customer experience, and comments like yours help us identify areas where we can do better.
Do not waste your time
I am extremely disappointed with my experience with Slice Merchant Services.
Our business was informed that processing fees would be passed on to customers and that any overages beyond our agreed monthly amount would be refunded. However, we have experienced charges that do not match what was represented to us, and despite multiple attempts to resolve the issue, communication has been poor.
I have reached out numerous times seeking clarification and assistance regarding billing concerns. The lack of timely responses has created unnecessary stress and has impacted our business operations.
What concerns me most is not only the billing issues but also the difficulty in obtaining clear answers and support. Businesses rely on transparency, accurate billing, and responsive customer service. In my experience, those expectations have not been met.
I encourage any business considering this company to carefully review all agreements, monitor statements closely, and obtain written confirmation of all fee structures and refund policies.
I hope this review encourages the company to improve its communication, transparency, and customer support processes.
2 juni 2026
Review zonder uitnodiging
Antwoord van Slice
Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations.
At Slice Merchant Services, we strive to provide transparent pricing, clear communication, and responsive support to all of our clients. We understand how frustrating billing concerns can be, especially when there is uncertainty regarding fees, refunds, or account activity.
While processing programs and fee structures can vary based on account setup and transaction activity, we believe every client deserves a clear explanation of any charges and prompt responses to their questions. We regret that you felt unsupported during your efforts to seek clarification.
We value your feedback and would appreciate the opportunity to review your concerns in detail. Please contact our Client Services team directly at Bruce@startslice.com so we can investigate your account, address any misunderstandings, and work toward a resolution.
Thank you for bringing these concerns to our attention. Feedback such as yours helps us continue improving our communication, transparency, and overall customer experience.
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