We had a great experience working with Brian! Since this was all new to us, he made the entire process easy to understand by explaining everything clearly and patiently. He took the time to listen to... Toon meer
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Lees wat reviewers zeggen
My business regret signing up for Slice. 1.) managing your items is so weird within their system. They trap you into a long term contract and you cannot use their equipment anywhere else after it’s ev... Toon meer
Bedrijf heeft geantwoord
Michelle and everyone at Slice was super helpful and communicated very well. I was a bit hesitant too switch over but happy I did. They sent out a team to help me through setting up and using the new... Toon meer
Bedrijf heeft geantwoord
I have been extremely pleased with the service. It's been rare, but anytime we've had issues or questions they've always handled it quickly and professionally. I would recommend their services to anyo... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Slice Merchant Services is an award-winning U.S. based payment processing company with national headquarters in New Jersey. Slice is dedicated to helping businesses accept payments easily, securely, and affordably. We provide a full suite of merchant services, including credit card processing, point-of-sale systems, mobile payments, and business management tools designed to streamline operations and improve customer experiences. Our mission is to empower businesses with reliable technology, transparent pricing, and responsive customer support so they can focus on what matters most—growing their business.
Get Paid Smarter with Slice Merchant Services
Geschreven door het bedrijf
- Reliable Merchant Services Built for Business Growth
- Slice Merchant Services helps businesses accept payments quickly, securely, and with confidence. We provide reliable credit card processing, POS solutions, and merchant tools designed to simplify operations and support business growth—backed by transparent pricing and dedicated customer support.
Contactgegevens
15 Main Street, 07733, Holmdel, Verenigde Staten
- 844-367-7548
- Info@startslice.com
- startslice.com
4,3
Uitstekend
681 reviews
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Heeft 77% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Absolutely terrible experience.
Absolutely terrible experience.
As a small business owner, I trusted this company to provide transparent merchant processing and honest pricing. After reviewing my statements, I discovered a mysterious adjustment of nearly $6,000 that dramatically reduced my deposits.
To make matters worse, I have been unable to get a clear explanation or timely response regarding this charge. When thousands of dollars are missing from a business account, business owners deserve immediate answers, not silence.
I am now spending my own time investigating charges that should have been clearly disclosed and explained from the beginning. The lack of transparency, communication, and accountability has been extremely frustrating.
I would strongly encourage any business owner considering this company to thoroughly review every statement and every agreement before signing anything.
Very disappointed with my experience.
2 juni 2026
Review zonder uitnodiging
Antwoord van Slice
Thank you for bringing this matter to our attention. We understand how concerning it can be to see an unexpected adjustment on your account, especially when it impacts your business's cash flow.
We take concerns regarding account activity, pricing, and transparency very seriously. While certain adjustments can occur for reasons such as chargebacks, funding holds, processing reviews, or account reconciliations, we recognize the importance of providing clear explanations and timely communication when questions arise.
We apologize for any frustration caused by your experience and for any delays in receiving the information you were seeking. Our goal is always to support our merchants with responsive service and complete transparency. Please reach out to Bruce@startslice.com to continue your conversation to remedy
the rep was very thorough walking me through the steps to verify my dejavu was working correctly
great customer service from two reps. thank you
22 mei 2026
Antwoord van Slice
We’re so glad to hear that our team was thorough in guiding you through the steps and ensuring your Dejavoo was working properly. Providing clear, reliable support is always our goal.
We truly appreciate your recognition of both reps and your trust in us—don’t hesitate to reach out if you ever need anything else!
Excelente atención la de Brian Amorim
Excelente atención la de Brian Amorim, atención personalizada 100% desde el inicio para la exploración hasta ahora que ya soy cliente de ellos…. Me acompañó en todo el proceso, no lo cambio por nadie
26 mei 2026
Review zonder uitnodiging
Antwoord van Slice
¡Muchísimas gracias por tu comentario! Nos alegra enormemente saber que tu experiencia ha sido tan positiva. Brian Amorim se destaca precisamente por su dedicación y atención personalizada, y nos enorgullece saber que te acompañó en cada etapa del proceso.
Gracias por confiar en nosotros—seguiremos trabajando para brindarte siempre el mejor servicio.
Lauren is wonderful
Lauren is wonderful. She explained everything in detail. I hesitated to switch because the last company lied to me about fees. She made me feel comfortable with switching. Delivery and set up went smoothly. Machine is easy to use. Guy who set it up was very courteous and polite.
4 mei 2026
Review zonder uitnodiging
Antwoord van Slice
We’re thrilled to hear that Lauren was able to provide the clarity and honesty you deserved, especially after your previous experience. Making our clients feel comfortable and confident in their decision is incredibly important to us.
It’s also great to know that the delivery and setup went smoothly and that our team made a positive impression. We truly appreciate your trust and are here for you every step of the way!
It’s too much confusion About the…
It’s too much confusion About the number every day
It’s never match the number that we do for the number that the deposit to the account
Plus, the system is always acting up when you place an order it doesn’t show For the chef in the kitchen
1 mei 2026
Antwoord van Slice
We’re sorry to hear about the confusion you’ve been experiencing. Issues with mismatched numbers and orders not appearing in the kitchen can be very frustrating, and we understand how disruptive that is to your daily operations.
We’d like to look into this for you as soon as possible and make sure everything is working correctly. Please reach out to Bruce@startslice.com so we can review your setup, identify the cause, and get things running smoothly again. We appreciate you bringing this to our attention and are here to help resolve it.
the guy helped with with every detail i…
the guy helped with with every detail i understood what to do easily
21 mei 2026
Antwoord van Slice
We’re happy to hear that everything was explained clearly and that you felt confident moving forward. Providing detailed, easy-to-understand support is always our goal. If you need anything else, we’re here to help!
Kevin my sales rep was great! answered all my questions
Kevin my sales rep was very accommodating. He came to set up the system & answered all of my questions
21 mei 2026
Antwoord van Slice
We're glad to hear that Kevin provided such accommodating service. It’s great that he was able to set up your system smoothly and answer all your questions. We’ll be sure to share your kind words with him!
They fixed the problem fast
21 mei 2026
Antwoord van Slice
We’re glad to hear the issue was resolved quickly. If there’s anything else you need, we’re always here to help.
Very well explained
Very well explained. She knows a lot how to set up the new hardware and the procedure to create invoices.
18 mei 2026
Antwoord van Slice
We are glad you found the explanation clear and helpful. It’s great to hear that the guidance on setting up the new hardware and creating invoices met your expectations. If you ever need further assistance, we are always happy to help.
The representative was very awsome and…
The representative was very awsome and the best to work with Brian Amorim
18 mei 2026
Antwoord van Slice
We're thrilled to hear that you had such a great experience. Brian Amorim truly goes above and beyond to provide the best service possible, and we’re glad it showed. We appreciate your feedback and look forward to working with you again in the future!
Antwoord van Slice
Thank you for the kind words!
Slice Merchant total waste of money
my agreement with Slice Merchant Company. When I signed up in November, I was explicitly told there was no lease and only a monthly fee of $29.99, with no hidden charges. However, after several months, unexpected fees kept appearing, and the customer service has been unresponsive. I was never informed this was a lease or that I would be locked into a 48-month term. This is misleading and, frankly, feels fraudulent.and now when I want to stop this service they said we cant do nothing we r just processing company we can stop the processing service. But your agreement with the slice,you have to call there. But slice company dont have the phone number only they gave the email address to email them all this is scam..and that email even its not work. I cant send the email. I called Bruce he dont want to answer my calls and did connect who he called me as business accounts manager. I texted him and calling him but both of them no response. And now Bruce he replied me here. WoW what a company. Continue took money from my businesses account. Even new account was 0 charge. Bruce plz dont misleading people.
12 mei 2026
Antwoord van Slice
Thank you for sharing your feedback. We’re sorry to hear about your frustration and understand how upsetting unexpected fees and confusion regarding your agreement can be.
At Slice Merchant Services, we strive to clearly explain all account terms and equipment agreements during the onboarding process. We regret that your experience left you feeling misinformed and unsupported. We also understand your concerns regarding communication and the difficulty you experienced while trying to resolve the issue.
We would appreciate the opportunity to review your account details and help clarify the situation. Please contact us directly at Bruce@startslice.com so you can be assisted further and work toward a resolution.
Your feedback is important to us and helps us improve our customer experience.
Jeff has been amazing and my experience…
Jeff has been amazing and my experience with Jamey is always super easy. Will definitely refer to my small business friends
1 mei 2026
Antwoord van Slice
We’re so glad to hear Jeff and Jamey have made your experience such a positive and easy one. Your trust and referrals mean a great deal to us, and we truly appreciate your support of Slice Merchant Services and fellow small businesses.
Always responsive and very helpful
7 mei 2026
Antwoord van Slice
We are so happy to hear you have been satisfied with us. We value your partnership and look forward to speaking with you again in the future.
Her positive attitude and enthusiasm…
Her positive attitude and enthusiasm make me a pleasure to do business with the company. I would give her my highest recommendation..
7 mei 2026
Review zonder uitnodiging
Antwoord van Slice
Thank you so much for your kind words and recommendation! Providing excellent service is always our goal, and we truly appreciate your support and trust in our team.
It took several calls to get my loan…
It took several calls to get my loan agent to give me a call back. I even had an 0930 appointment for Alex to call. As the owner of a very busy taxi service, even setting aside 10 minutes for a phone call, can be challenging. And very costly if no one calls me and losing a airport schedule because of the time not being available.
Once Alex finally calls me back, we were able to track down the application I had submitted. And has been sent in for future review.
7 mei 2026
Antwoord van Slice
Thank you for your feedback. We sincerely apologize for the delay in communication and understand how valuable your time is, especially while managing a busy taxi service. Missing a scheduled callback is not the experience we want for our customers.
We’re glad Alex was ultimately able to connect with you, locate your application, and move it forward for review. Your feedback helps us improve, and we appreciate your patience throughout the process.
Got a rep that found the number need to…
Got a rep that found the number need to get PCI certified. Well done!
7 mei 2026
Antwoord van Slice
Thank you for the great review! We’re glad our representative was able to help you get the information needed to complete your PCI certification. We appreciate your business and are always here to support you whenever you need assistance.
The rep was very good.
7 mei 2026
Antwoord van Slice
We are thrilled to hear our rep was helpful and appreciate your partnership!
Teo was great and very helpful
Teo was great and very helpful! He is saving me enormous amounts of money!
6 mei 2026
Review zonder uitnodiging
Antwoord van Slice
Thank you so much for your kind words! We're thrilled to hear that Teo was able to help you and make such a positive impact. Saving our customers money while providing great service is exactly what we strive for. We'll be sure to pass along your feedback to him!
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