We had a great experience working with Brian! Since this was all new to us, he made the entire process easy to understand by explaining everything clearly and patiently. He took the time to listen to... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
My business regret signing up for Slice. 1.) managing your items is so weird within their system. They trap you into a long term contract and you cannot use their equipment anywhere else after it’s ev... Toon meer
Bedrijf heeft geantwoord
Michelle and everyone at Slice was super helpful and communicated very well. I was a bit hesitant too switch over but happy I did. They sent out a team to help me through setting up and using the new... Toon meer
Bedrijf heeft geantwoord
I have been extremely pleased with the service. It's been rare, but anytime we've had issues or questions they've always handled it quickly and professionally. I would recommend their services to anyo... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Slice Merchant Services is an award-winning U.S. based payment processing company with national headquarters in New Jersey. Slice is dedicated to helping businesses accept payments easily, securely, and affordably. We provide a full suite of merchant services, including credit card processing, point-of-sale systems, mobile payments, and business management tools designed to streamline operations and improve customer experiences. Our mission is to empower businesses with reliable technology, transparent pricing, and responsive customer support so they can focus on what matters most—growing their business.
Get Paid Smarter with Slice Merchant Services
Geschreven door het bedrijf
- Reliable Merchant Services Built for Business Growth
- Slice Merchant Services helps businesses accept payments quickly, securely, and with confidence. We provide reliable credit card processing, POS solutions, and merchant tools designed to simplify operations and support business growth—backed by transparent pricing and dedicated customer support.
Contactgegevens
15 Main Street, 07733, Holmdel, Verenigde Staten
- 844-367-7548
- Info@startslice.com
- startslice.com
4,3
Uitstekend
681 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 77% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Your service is GREAT
Your service is GREAT. Eric & his very responsive staff are top-notch. Thee only downside is the price; 3.99% is super high and ends up as my last choice for service payments.
1 mei 2026
Antwoord van Slice
We truly appreciate you taking the time to share your experience. Eric and the entire team work hard to provide responsive, top-notch service, and it means a lot to hear that it made a difference. We look forward to continuing to serve you!
Lauren made my experience perfect
Lauren made my experience perfect, from working with us to resolve our old company to getting g us up and running on both my businesses, thanks Lauren
1 april 2026
Review zonder uitnodiging
Antwoord van Slice
We're so glad to hear that Lauren made the process smooth and helped get everything set up across both of your businesses. She’ll really appreciate the shoutout. If you need anything going forward, we’re here to help—thanks again!
Dr Friedman
Our office had an excellent experience with Slice. Dylan our tech was amazing. Eric Vaughn our sales rep provided us with a solution to our current situation. Highly recommend Slice to anyone in need new services
23 april 2026
Review zonder uitnodiging
Antwoord van Slice
We’re thrilled to hear that you had an excellent experience with our team. It’s great to know Dylan provided amazing technical support and that Eric Vaughn was able to find the right solution for your needs.
We truly appreciate your recommendation and look forward to continuing to support your office moving forward!
Prompt, courteous responses and quick follow up
Attention to detail and great follow up to questions
7 april 2026
Antwoord van Slice
We really appreciate you noticing the attention to detail—it’s something we take seriously. Glad we could provide clear and helpful follow-up as well. Looking forward to working with you again!
Antwoord van Slice
We are so glad to hear your issue was resolved!
Antwoord van Slice
We’re glad to hear you had a positive experience and that our team was able to communicate clearly and respectfully. We truly appreciate your support and look forward to assisting you again in the future!
Could not tell my why my payroll from…
Could not tell my why my payment from Thursday of 4,500 dollars did not go into my bank account causing me to not make payroll on Friday
16 april 2026
Antwoord van Slice
This is not the experience we strive for. We would appreciate the opportunity to speak with you directly to better understand your experience and make it right. Please contact us at bruce@startslice.com so we can review your concerns in detail.
Awesome Service and Quick Setup
Slice Services was excellent from start to finish. They were extremely attentive, kept me updated throughout the process, and had everything set up much faster than I expected. It’s rare to find a company that communicates this well and moves this quickly. Highly recommend their service.
17 april 2026
Antwoord van Slice
We’re so glad to hear that your experience with Slice Merchant Services was smooth from start to finish. Our team takes pride in staying attentive, communicating clearly, and moving quickly to get everything set up for our partners.
We truly appreciate your recommendation and your trust in us. If there’s ever anything you need, we’re always here to help!
amazing in getting to the core of the issue
Gary G was amazing in getting to the core of my issue, explaining it to me, and fixing it in record time.
I couldn’t ask for more in this situation.
8 april 2026
Antwoord van Slice
We’re thrilled to hear that Gary was able to quickly understand your issue and get it resolved for you. Providing clear, efficient support is exactly what we strive for, and we’ll be sure to pass along your feedback to him. We truly appreciate you taking the time to share your experience!
Keep getting conflicting info from…
Keep getting conflicting info from different people I talk to and we need our acct immediately changed back to our original plan. We will pay the fee's at the end of the month like we always have. I have several thousand dollars worth of credit cards that I can't run because it keeps messing up my accounting program. this has been ongoing since April 3rd.
14 april 2026
Antwoord van Slice
We’re really sorry to hear about the frustration and disruption this has caused you. Getting conflicting information and dealing with account issues—especially when it’s impacting your ability to process transactions—is not the experience we want for our customers.
We understand the urgency of restoring your account to its original plan and ensuring everything works smoothly with your accounting system. Please reach out to us directly at bruce@startslice.com with your account details so we can prioritize this and get it resolved as quickly as possible. We’ll also review what’s caused the miscommunication to prevent this from happening again.
Thank you for your patience—we’re committed to making this right.
Be careful with this company SCAM SCAM
Be careful with this company. When they offer you their service, they claim there are "no contracts"; however, when you finally try to terminate the service, they suddenly insist that you *do* have a contract. Ultimately—even after they have officially closed your account—they continue to bill you, doing so through a company called FINOVA Capital for the lease of the equipment that SLICE sent you. FINOVA now tells me that they are a separate entity and that their only role is to handle the equipment lease. STAY FAR AWAY FROM SLICE AND FINOVA. Their target audience consists of small businesses, and primarily those owned by Hispanic individuals. SCAM, SCAM, SCAM!
14 april 2026
Review zonder uitnodiging
Antwoord van Slice
Please reach out to us directly at bruce@startslice.com with your account details so we can prioritize this and get it resolved as quickly as possible. We’ll also review what’s caused the miscommunication to prevent this from happening again.
Thank you for your patience—we’re committed to making this right.
Lauren is the best.
14 april 2026
Review zonder uitnodiging
Antwoord van Slice
We couldn’t agree more—Lauren truly is the best. We’re lucky to have her on the team, and we’re so glad she made a great impression. We’ll be sure to pass along your kind words!
Antwoord van Slice
We’re so glad to hear you’re enjoying the devices. It means a lot to us, and we’re committed to continuing to deliver reliable, high-quality solutions for your business. If there’s ever anything you need, we’re here to help!
In my opinion, Slice's reputation is too severely damaged to consider working there.
My short tenure at Slice highlighted a need for more experienced leadership. The management team prioritizes short-term financial gains over building lasting, trust-based relationships. Consequently, this focus has negatively impacted the company's reputation for integrity and reliability."
Almost everyone I spoke with who was familiar with Slice Merchant Services had a negative view of the company, including some of their own clients.
Complaints are rampant regarding high termination fees, deceptive contract terms, and difficult cancellation processes. Customers frequently report being trapped in expensive 48-month equipment leases, receiving poor service, and facing unexpected hidden fees."
11 april 2026
Review zonder uitnodiging
Antwoord van Slice
Thank you for sharing your perspective. We’re sorry to hear that your experience and impressions did not reflect the standards we strive to uphold.
We take concerns about leadership, transparency, and customer relationships very seriously. Our goal is to build long-term partnerships based on trust, clear communication, and reliable service. Feedback like yours is important and helps us identify areas where we need to improve.
We also want to address the concerns you mentioned around contracts, fees, and cancellations. We aim to be upfront about all terms and provide support throughout the lifecycle of an account. If there are instances where we’ve fallen short, we want to know so we can investigate and make things right.
If you’re open to it, we would appreciate the opportunity to speak with you directly to better understand your experience. Please contact us at bruce@startslice.com so we can review your concerns in detail.
Thank you again for your feedback—it’s an important part of helping us improve.
Antwoord van Slice
Glad to hear your issue was resolved!
I can't say enough about Justin Deleon…
I can't say enough about Justin Deleon and Kantu who installed and helped us get set up. I just love this company and all that work for you!
9 april 2026
Antwoord van Slice
We’re thrilled to hear about your great experience. Justin Deleon and Kantu will be especially happy to know their work made such a positive impact. We truly appreciate your partnership and are always here if you need anything.
Antwoord van Slice
We're so glad to hear the transition went smoothly and that our team’s communication met your expectations. We appreciate you taking the time to share your experience!
Great experience
The Sales rep Anthony, was a pleasure to work with. He gave us a great rate on our Services with Slice. Dealing with the Slice Customer service was goid too. Will recommend this company.
2 maart 2026
Review zonder uitnodiging
Antwoord van Slice
Thank you for the great review! We're so glad to hear Anthony was a pleasure to work with and helped secure a great rate for your services. It’s also wonderful to know you had a positive experience with our customer support team. We truly appreciate your recommendation and look forward to continuing to support your business.
Our sales rep Travis was exceptional!
Our sales rep Travis was second to none. Truly a pleasure to work with. Above and beyond is very much what Travis did for us. The gentleman who did the back-end transfer from one unit to another was very helpful and very knowledgeable about our system and what needed done. Slice is going to be a great move for our business!
9 april 2026
Antwoord van Slice
We’re thrilled to hear that Travis made such a strong impression and went above and beyond to support you, that’s exactly the level of service we strive for.
We’re excited to be part of your business journey and truly appreciate your trust in Slice. If there’s ever anything more we can do to help, don’t hesitate to reach out.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.