We had a great experience working with Brian! Since this was all new to us, he made the entire process easy to understand by explaining everything clearly and patiently. He took the time to listen to... Toon meer
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Lees wat reviewers zeggen
My business regret signing up for Slice. 1.) managing your items is so weird within their system. They trap you into a long term contract and you cannot use their equipment anywhere else after it’s ev... Toon meer
Bedrijf heeft geantwoord
Michelle and everyone at Slice was super helpful and communicated very well. I was a bit hesitant too switch over but happy I did. They sent out a team to help me through setting up and using the new... Toon meer
Bedrijf heeft geantwoord
I have been extremely pleased with the service. It's been rare, but anytime we've had issues or questions they've always handled it quickly and professionally. I would recommend their services to anyo... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Slice Merchant Services is an award-winning U.S. based payment processing company with national headquarters in New Jersey. Slice is dedicated to helping businesses accept payments easily, securely, and affordably. We provide a full suite of merchant services, including credit card processing, point-of-sale systems, mobile payments, and business management tools designed to streamline operations and improve customer experiences. Our mission is to empower businesses with reliable technology, transparent pricing, and responsive customer support so they can focus on what matters most—growing their business.
Get Paid Smarter with Slice Merchant Services
Geschreven door het bedrijf
- Reliable Merchant Services Built for Business Growth
- Slice Merchant Services helps businesses accept payments quickly, securely, and with confidence. We provide reliable credit card processing, POS solutions, and merchant tools designed to simplify operations and support business growth—backed by transparent pricing and dedicated customer support.
Contactgegevens
15 Main Street, 07733, Holmdel, Verenigde Staten
- 844-367-7548
- Info@startslice.com
- startslice.com
4,3
Uitstekend
681 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 77% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
It's been over a year since we been…
It's been over a year since we been dealing with a billing issue. Has not be÷n resolved. Slice is well aware of.
9 april 2026
Antwoord van Slice
We are sorry to hear this has been your experience and we would like to make it right. We would appreciate the opportunity to speak with you directly to better understand your experience. Please contact us at bruce@startslice.com so we can review your concerns in detail.
Teo was such a great sales person
Teo was such a great sales person! Would recommend to everyone!
30 maart 2026
Review zonder uitnodiging
Antwoord van Slice
We’re so happy to hear that Teo provided you such a great experience. Your recommendation means a lot to us, and we’ll be sure to pass along your feedback to him. We look forward to helping you again in the future.
Top quality service very responsive
Top quality service very responsive. Highly recommend our team Eric does a wonderful job. Tech support has been excellent although rarely needed
7 april 2026
Antwoord van Slice
Thank you so much for the kind words! We’re glad to hear you’ve had such a positive experience with our service and partnership. Eric will be happy to know he made a great impression, and we’re glad our tech support has been there when needed. We truly appreciate your recommendation and support.
Was responded to quickly and situation…
Was responded to quickly and situation rectified promptly.
6 april 2026
Antwoord van Slice
We’re glad to hear your issue was addressed and resolved promptly. We appreciate your support and are always here if you need anything!
Antwoord van Slice
We agree! Thanks for sharing your kind words.
Started Slice and after only 10 days
Started Slice and after only 10 days, I needed help and NOT ONE person would return calls, emails, or requests for assistance. The Dual Pricing is a scam, CC only charge 1.5 to 1.75% yet Slice charges 3.837% and you are required to change ALL menus to show the two prices rather than a cash discount which customers complained about. When we tried to cancel, again no response, so we packed up their equipment, and it sits in a corner. They collect ZERO fees from us. STAY AWAY from this company, they only want their cut of your sales, and will leave you in the dark for the remainder of your time.
1 januari 2026
Review zonder uitnodiging
Antwoord van Slice
We’re very sorry to hear about your experience, and we sincerely apologize for the lack of communication. That’s not the level of professionalism we strive for, and we understand how frustrating that must have been.
We’d appreciate the opportunity to look into what happened. Please reach out to us at Bruce@StartSlice.com with your contact information so we can follow up internally and address this situation. Thank you for bringing this to our attention.
Antwoord van Slice
We agree! Thanks for the kind words.
Looks great hopefully learning every…
Looks great hopefully learning every single day new stuff with this device
3 april 2026
Review zonder uitnodiging
Antwoord van Slice
Thank you for your feedback! We’re glad to hear you’re enjoying the device and finding it helpful for learning something new every day. That’s exactly the kind of experience we aim to provide. If you ever have questions or need support along the way, we’re here to help.
Antwoord van Slice
Thank you so much for your kind words! We’re thrilled to hear that you find our service exceptional and that you like our company. Your support means a lot to us, and we look forward to continuing to provide you with a great experience.
Been trying to get my account updated…
Been trying to get my account updated for three weeks. I have supplied everything requested and have spoken with multiple people including Camille and Anne but still can't process payments. When I supplied the last requested info, I asked if it was anything else. I was told no and it would be updated within 3-5 days. Still no service and more documents being requested..the service was not good.
31 maart 2026
Antwoord van Slice
* UPDATE: We are happy to hear your banking information has been corrected & all is running smoothly now*
Thank you for your honest feedback—we truly appreciate it. We’re glad to hear the startup process went smoothly and that you’ve had positive experiences with our customer service.
We’re sorry to hear about the challenges with resolving issues and the need for repeated follow-ups. That’s not the experience we want for our merchants. We’d really like the opportunity to look into this further and help improve your experience.
A member of our team will be reaching out to you directly to learn more and work toward a resolution. Thank you for your patience—we’re committed to making this right.
good 👍 and professional nice persona
good 👍 and professional nice persona
todo perfecto y bien explication
3 april 2026
Review zonder uitnodiging
Antwoord van Slice
Thank you for your kind feedback! We’re glad to hear you found our service professional and our team personable - it means a lot to know everything was clear and well explained. We’re always here if you need anything.
Slice works seamlessly
Slice works seamlessly. Transactions are smooth and hassle free. We love Slice
2 april 2026
Antwoord van Slice
Thank you for the wonderful feedback! We’re so glad to hear that Slice is working seamlessly for you and that your transactions have been smooth and hassle-free. It means a lot to us that you love using Slice—your support keeps us motivated to keep delivering the best experience possible.
Oustanding problem solving mind set
Your tech support team is great! they wouldn't give up until the issue was resolved.
1 april 2026
Antwoord van Slice
We’re thrilled to hear that our tech support team was able to stick with the issue and get it fully resolved for you. Providing persistent, reliable support is something we take pride in, and your feedback means a lot to us. If you ever need assistance again, we’re always here to help!
Antwoord van Slice
Thank you so much for your kind words! We’re delighted to hear that you experienced nothing but great service. Your feedback truly means a lot to us, and we look forward to continuing to serve you.
Antwoord van Slice
Thank you for your feedback! We’re glad to hear you had a very good experience. Your support means a lot to us, and we look forward to continuing to provide you with great service!
Lied about monthly fees and other fees
Lied about monthly fees and other fees, and charges. Amounts taken from my bank account were always different every month, and dates changed every time they withdrew any amount. Sales rep doesn't respond and customer service is near impossible to reach. Thoroughly disgusted. Would be great if they would fix it but unlikely. I would not recommend Slice.
30 maart 2026
Review zonder uitnodiging
Antwoord van Slice
We’re very sorry to hear about your experience, we understand how frustrating that must have been.
We’d appreciate the opportunity to look into what happened. Please reach out to us with your contact information by emailing Bruce@StartSlice.com so we can follow up internally and address this situation. Thank you for bringing this to our attention.
Antwoord van Slice
Thank you for your kind words! Providing helpful and approachable service is very important to us, and we appreciate you taking the time to share your experience. If there's ever anything else we can assist you with, please don't hesitate to reach out!
Very bad customer service
I have never had such a hard time canceling a service before in my entire life. It has taken over 1 month and so many calls to customer service repeatedly asking them to get someone to call me, so I can cancel my account. I still have not talked to anyone. I was told by email that my account was closed on 3/30/2026 after calling Slice the 2/18/2026 the first time. The customer service started out great in 2025. I don't know what happened. I do not suggest anyone use Slice or Clover.
30 maart 2026
Review zonder uitnodiging
Antwoord van Slice
We are so sorry to hear you are have trouble connecting to solution your problem. We’d appreciate the opportunity to look into what happened. Please reach out to us at Bruce@StartSlice.comwith your contact information so we can follow up internally and address this situation. Thank you for bringing this to our attention.
Team went above and beyond
Team went above and beyond! Stayed 4.5 hours doing my install to help my modify my entire online menu. I really appreciate all of Dylan and Justin's help! Would highly recommend!
27 maart 2026
Review zonder uitnodiging
Antwoord van Slice
Thank you so much for your kind words! We’re thrilled to hear you had such a positive experience. Dylan and Justin truly go the extra mile to make sure everything is just right, and we’re glad they could help bring your online menu vision to life. Your recommendation means a lot to us—we’re always here if you need anything in the future.
Antwoord van Slice
Thank you for your feedback! We’re so glad to hear that you found our team helpful and professional. Providing a smooth and positive experience is always our goal, and we truly appreciate you taking the time to share your experience. Let us know if there’s ever anything else we can assist you with.
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